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Customer Returns Associate Jobs in Georgia (NOW HIRING)

Serena and Lily

WAREHOUSE ASSOCIATE

Rincon, GA · On-site

$21 - $22/hr

Processing of customer returns, special projects, and incorporating technology to streamline supply ... sales associates for processing. * Reading customer orders, work orders, shipping orders, or ...

Serena and Lily, Inc

WAREHOUSE ASSOCIATE

Rincon, GA · On-site

$21 - $22/hr

Processing of customer returns, special projects, and incorporating technology to streamline supply ... sales associates for processing. * Reading customer orders, work orders, shipping orders, or ...

Serena and Lily, Inc

WAREHOUSE ASSOCIATE

Rincon, GA · On-site

$21 - $22/hr

Processing of customer returns, special projects, and incorporating technology to streamline supply ... sales associates for processing. * Reading customer orders, work orders, shipping orders, or ...

McNichols

Shipping & Receiving Associate

Kennesaw, GA · On-site

$15.75 - $18.25/hr

The Shipping and Receiving Associate is responsible for performing warehouse functions including ... customer returns and damaged freight. * Provide excellent customer service; answer phone, direct ...

McNichols Co

Shipping & Receiving Associate

Kennesaw, GA · On-site

$15.75 - $18.25/hr

The Shipping and Receiving Associate is responsible for performing warehouse functions including ... customer returns and damaged freight. * Provide excellent customer service; answer phone, direct ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.75 - $18.75/hr

Customer Service Associate At PGA TOUR Superstore, we are always looking for enthusiastic, self ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.75 - $18.75/hr

Customer Service Associate At PGA TOUR Superstore, we are always looking for enthusiastic, self ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Cabela's

Customer Service Associate (Part-Time)

Macon, GA · On-site

$14 - $19.25/hr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Sorts returns by category and return to proper area. * Sells appropriate Hunting and Fishing ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.25 - $18.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA

$13.25 - $18.50/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

PGA TOUR Superstore

Customer Service Associate

Roswell, GA · On-site

$13.75 - $18.75/hr

Position Summary Reporting to the Sales and Service Manager, a Customer Service Associate is ... Duties include processing returns, exchanges, gift cards, and promotions, while maintaining a clean ...

Carmax

Supply Associate

Tallapoosa, GA · On-site

$17.58/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Douglasville, GA · On-site

$17.58/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Temple, GA · On-site

$17.58/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Villa Rica, GA · On-site

$17.58/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Mount Zion, GA · On-site

$17.58/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

Carmax

Supply Associate

Carrollton, GA · On-site

$17.58/hr

Prep vehicles for customer returns and loaners, including washing and vacuuming. * Execute photo ... Completion of Inventory Associate workstation certifications and assigned trainings. * Ability to ...

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Showing results 21-40

All JobsCustomer Returns Associate JobsCustomer Returns Associate Jobs in Georgia

Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Georgia? For Customer Returns Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Georgia look for? The top searched job categories for Customer Returns Associate jobs in Georgia are:
What cities in Georgia are hiring for Customer Returns Associate jobs? Cities in Georgia with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Retail Customer Service (Full-time)

Summit Racing Equipment

Mcdonough, GA • On-site

$14.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Summit Racing rating

7.9

Company rating: 7.9 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

128th of 415 rated retail wholesalers

Job description

At Summit Racing Equipment, our people are the driving force behind the exceptional service our customers have come to expect. Every day, our team members work together to deliver the right parts, at a great value, with the speed and service that make us The World's Speed Shop®.
Our Retail Store in McDonough, GA, is hiring for a Full-time Customer Service Team Member.
Essential Duties and Responsibilities:

  • Deliver outstanding customer service by assisting customers with purchases, returns, exchanges, and product questions.
  • Process customer returns, warranty paperwork, and maintain accurate merchandise inventory.
  • Stock merchandise, replenish displays, and help maintain an organized, sales-ready store.
  • Support merchandising efforts by setting displays and ensuring products are properly priced and presented.
  • Retrieve merchandise, assist customers with carry-outs, and provide a positive checkout and exit experience.
  • Maintain a clean, safe, and welcoming retail environment while meeting established performance standards.
  • Perform other duties and support operational needs as assigned
Requirements:
  • Must be at least 18 years old.
  • Strong customer service and communication skills.
  • Ability to work in a fast-paced retail environment while providing a positive customer experience.
  • Comfortable using point-of-sale systems, computers, and handheld technology.
  • Ability to lift up to 70 lbs. and assist customers with larger purchases.
  • Ability to stand, walk, bend, and reach throughout the shift.
  • Ability to work both independently and as part of a team.
What Success Looks Like:
Success in this role means delivering exceptional customer service, producing accurate, quality work, maintaining dependable attendance, and working as part of a team to create a positive shopping experience for every customer.
Why choose Summit Racing?
  • Generous employee discount
  • Paid Time Off starting after just 30 days
  • Comprehensive Medical, Dental, Vision, and Prescription coverage.
  • Multiple employee reimbursement programs.
  • 401(k) with company match
  • Training, career development, and opportunities to participate in company-sponsored events

Pay Rate: $14.50
Schedule: Flexible availability to work scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.
ork scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.
The Team Member Experience:
We work together to take care of our customers, our communities, and each other. When you join the team, you'll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you're passionate about providing the best experience possible to our customers and to your fellow team members, you're in the right place.
If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling (330) 630-5570 option 2 for Human Resources.
Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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