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Customer Returns Associate Jobs in Georgia (NOW HIRING)

Antonline

Returns Associate

Acworth, GA · On-site

$15 - $20/hr

Our Returns Associates quickly and accurately evaluate and document the condition of returned ... JOB DUTIES AND RESPONSIBILITIES: · Process and perform basic evaluations of Customer returned ...

Oxford Industries

Returns Associate

Lyons, GA

$12.75 - $15.25/hr

To check and key all Customer returns into the system. Purpose of Position To check and key all Customer returns into the system. Essential Job Functions * Receive and inspect returned goods for ...

Oxford Industries, Inc.

Returns Associate

Lyons, GA · On-site

$12.75 - $15.25/hr

To check and key all Customer returns into the system. Purpose of Position To check and key all Customer returns into the system. Essential Job Functions * Receive and inspect returned goods for ...

PGA TOUR Superstore

Logistics Associate

Roswell, GA · On-site

$16.75 - $22.75/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

PGA TOUR Superstore

Logistics Associate

Buckhead, GA · On-site

$15 - $17/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

PGA TOUR Superstore

Logistics Associate

Buckhead, GA · On-site

$15 - $17/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

PGA TOUR Superstore

Logistics Associate

Roswell, GA · On-site

$16.75 - $22.75/hr

Logistics Associates will also handle customer returns, stay updated on promotions, and champion products and services. Key Responsibilities: * Engage with every Customer encountered and offer world ...

Dal-Tile

Warehouse Associate II - Full Time

Duluth, GA · On-site

$14.75 - $17.50/hr

As the Warehouse Associate II , we need someone who will own a variety of material handling duties ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Royal Brass And Hose

Customer Services Associate

Marietta, GA · On-site

$13.75 - $19/hr

... customer return authorizations and credits per company policy • Dispatch - dispatch/invoice ... warehouse associates Qualifications • Excellent customer service skills • Ability to work ...

ROYAL Brass and Hose

Customer Services Associate

Marietta, GA · On-site

$13.25 - $18/hr

... customer return authorizations and credits per company policy • Dispatch - dispatch/invoice ... warehouse associates Qualifications • Excellent customer service skills • Ability to work ...

Mohawk Industries

CSR WAREHOUSE ASSOICATE II - SSC

Duluth, GA · On-site

$14.75 - $17.50/hr

As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

Dal-Tile

CSR WAREHOUSE ASSOICATE II - SSC

Duluth, GA · On-site

$14.75 - $17.50/hr

As the CSR Warehouse Associate II, we need someone who is ready to provide a variety of support ... customer returns, and notifying management of damaged shipments for freight claims. * Operates ...

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Customer Returns Associate information

What are the key skills and qualifications needed to thrive as a customer returns associate?

To thrive as a Customer Returns Associate, you need strong problem-solving skills, attention to detail, and experience in retail or customer service, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing tools is typically required. Excellent communication, patience, and conflict resolution skills help you handle customer concerns efficiently and maintain a positive shopping experience. These abilities are vital to ensure accurate returns processing, customer satisfaction, and smooth store operations.

What does a customer returns associate do?

A Customer Returns Associate is responsible for processing product returns and exchanges, ensuring that customers have a smooth and positive experience. They inspect returned items for damage or defects, verify receipts or proof of purchase, and follow company policies to issue refunds or replacements. Additionally, they may update inventory records, restock returned merchandise, and answer customer inquiries related to returns. Strong communication and problem-solving skills are important in this role, as associates often help resolve customer issues and maintain satisfaction.

What is the difference between Customer Returns Associate vs Customer Service Representative?

AspectCustomer Returns AssociateCustomer Service Representative
Primary RoleHandling product returns, processing refunds, inspecting returned itemsAssisting customers with inquiries, providing product information, resolving issues
Required SkillsAttention to detail, knowledge of return policies, basic inventory skillsCommunication skills, problem-solving, product knowledge
Work EnvironmentRetail stores, warehouses, distribution centersCall centers, retail stores, online support channels
Common CertificationsNone typically required, some retail or inventory trainingCustomer service or communication certifications optional

While both roles involve interacting with customers, the Customer Returns Associate focuses on processing returns and inspecting products, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers find the role that best matches their skills and career goals.

What are some common challenges faced by customer returns associates, and how can they be managed effectively?

Customer Returns Associates often encounter challenges such as handling dissatisfied customers, managing high volumes of returns during peak seasons, and ensuring compliance with company return policies. Successfully navigating these situations requires strong communication skills, attention to detail, and the ability to stay calm under pressure. Team collaboration and thorough training on product knowledge and return procedures can also help associates provide a positive experience for customers while maintaining operational efficiency.
What are popular job titles related to Customer Returns Associate jobs in Georgia? For Customer Returns Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Returns Associate jobs in Georgia look for? The top searched job categories for Customer Returns Associate jobs in Georgia are:
What cities in Georgia are hiring for Customer Returns Associate jobs? Cities in Georgia with the most Customer Returns Associate job openings:
Customer Returns Associate jobs near you
Infographic showing various Customer Returns Associate job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Returns Associate

Antonline

Acworth, GA • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

Our Returns Associates quickly and accurately evaluate and document the condition of returned merchandise. AntOnline Returns Associates are highly regarded members of our team with ongoing opportunities for advancement and leadership.

Please fill out our full application at : https://form.jotform.com/240007588062857

JOB DUTIES AND RESPONSIBILITIES:

· Process and perform basic evaluations of Customer returned merchandise quickly and efficiently, and determine if returns can be resold.

· Coordinate and communicate effectively with the Customer Service Team and Reverse Logistics team.

· Assist RMA Technicians with diagnostics and technical evaluations when necessary.

· Maintain safe and clean work environment

QUALIFICATIONS:

·6+ months experience in a relevant field

·Experience actively using and learning about computers, gaming, and related consumer electronics

·Strong ability to prioritize and multitask in a fast-paced environment

·Ability to stand for 8 hours a day

·Manual dexterity, visual acuity, reaching, bending, frequent lifting and moving up to 50lbs

·Ability to work extended daily hours as business volume requires

·Effective communication skills

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About antonline

Sourced by ZipRecruiter

Antonline is America’s premier online retailer of cutting edge computer technology and consumer electronics. We work with all the best brands and have exclusive offers from the leading manufacturers in our industry. Please visit our featured partner's brand hubs for exciting new offers.

Industry

Retail

Company size

11 - 50 Employees

Headquarters location

Atlanta, GA, US

Year founded

1994

Social media

Twitter

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