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Customer Return Associate Jobs in Augusta, GA (NOW HIRING)

Citi Trends

Store Sales Associate

Augusta, GA

$13 - $15/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Waynesboro, GA · On-site

$11.75 - $13.50/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Hephzibah, GA · On-site

$12.50 - $14.50/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Thomson, GA · On-site

$13.75 - $15.75/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Augusta, GA · On-site

$12.25 - $14.25/hr

... thanks customer for shopping at store and invites them to return Follows all safety procedures Must keep a professional, neat appearance, including wearing a name tag Assists management in ...

Citi Trends

Store Sales Associate

Aiken, SC · On-site

$12.75 - $14.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Citi Trends

Store Sales Associate

Waynesboro, GA · On-site

$11.75 - $13.50/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Citi Trends

Store Sales Associate

Augusta, GA · On-site

$13 - $15/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Citi Trends

Store Sales Associate

Thomson, GA · On-site

$13.75 - $15.75/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Citi Trends

Store Sales Associate

SC · On-site

$12.25 - $14/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Citi Trends

Store Sales Associate

Augusta, GA · On-site

$12.25 - $14.25/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

Citi Trends

Store Sales Associate

Hephzibah, GA · On-site

$12.50 - $14.50/hr

Sales Associate Reports To: Store Management FLSA Status: Non-Exempt Location: In Store JOB SUMMARY ... customer for shopping at store and invites them to return • Follows all safety procedures • ...

H&R Block

Tax Associate

North Augusta, SC · On-site

$47K - $63K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

H&R Block

Tax Associate

GA · On-site

$54K - $72K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

H&R Block

Tax Associate

Aiken, SC · On-site

$44K - $59K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

H&R Block

Tax Associate

Augusta, GA · On-site

$51K - $68K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

H&R Block

Tax Associate

Hephzibah, GA · On-site

$49K - $65K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

H&R Block

Tax Associate

Evans, GA · On-site

$49K - $66K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

H&R Block

Tax Associate

Grovetown, GA · On-site

$53K - $71K/yr

Prepare complete and accurate tax returns with training and support from experienced teammates ... Experience interacting with customers or clients in a service-oriented environment * Strong ...

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Showing results 21-40

All JobsCustomer Return Associate JobsCustomer Return Associate Jobs in Augusta, GA

Customer Return Associate information

See Augusta, GA salary details

$8

$16

$25

How much do customer return associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer return associate in Augusta, GA is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.08 per hour, depending on experience, location, and employer.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What are popular job titles related to Customer Return Associate jobs in Augusta, GA?

For Customer Return Associate jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Customer Return Associate jobs in Augusta, GA look for?

The top searched job categories for Customer Return Associate jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Customer Return Associate jobs?

Cities near Augusta, GA with the most Customer Return Associate job openings:

Customer Return Associate jobs near you
Infographic showing various Customer Return Associate job openings in Augusta, GA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 100% In-person job distribution, with an average salary of $33,508 per year, or $16.1 per hour.

Store Sales Associate

Citi Trends

Augusta, GA

$13 - $15/hr

Part-time

Re-posted 20 days ago

Citi Trends rating

4.0

Company rating: 4.0 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

104th of 104 rated fashion retailers

Job description

CITITRENDS, Inc.
Position Description
Department: Store Operations
Title: Sales Associate
Reports To: Store Management
FLSA Status: Non-Exempt
Location: In Store
JOB SUMMARY
The Sales Associate is responsible for playing a critical role by delivering excellent customer service and by having knowledge of the merchandise to achieve excellent customer satisfaction. This position requires a proactive and vigilant individual who will remain highly engaged with customers, demonstrate integrity, effective communication skills, and the ability to work effectively in a dynamic retail setting. The Sales Associate will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.
KEY RESPONSIBILITIES/ OUTCOMES
Processes freight
Assisting with price changes/markdowns
Balances register according to company policy
Bags merchandise efficiently when completing a customer's transaction
Handles all cash, checks and credit cards correctly and by company policy
Obtains management approval when needed for returns, voids and checks
Handles maintenance and housekeeping duties as assigned
Provides proper customer service such as, but not limited to, greeting customer, abides by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return
Follows all safety procedures
Must keep a professional, neat appearance, including wearing a name tag
Assists management in merchandising sales floor according to stock level.
Explains our exchange/refund policies to customers after transactions.
Responsible for assisting Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents of theft or dishonesty and following all current operational policies.
Performs other duties as may be assigned.
REQUIRED SKILLS & ABILITIES
Excellent communication and organizational skills.
Ability to work a flexible schedule including nights and weekends.
Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
EDUCATION & EXPERIENCE
High school diploma or equivalent
PHYSICAL REQUIREMENTS
Sales Associates must work their scheduled hours per week and perform the essential physical functions listed below with or without accommodation.
Squat/Kneel/Stoop (Frequent to continuous)
Stand/Bend/Walk (Frequent to continuous)
Twist (Occasional to Frequent)
Reach above shoulder (Occasional to Frequent)
Lift/Carry (Occasional to Frequent)
Push/Pull (Occasional to Frequent)
Use of hands (manual dexterity, grasping (Frequent to Continuous)
GENERAL INFORMATION
The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position

They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law are prohibited.
This role requires sound judgment, discretion, and the ability to operate effectively in a fast-paced, multi-location retail environment

Responsibilities may change based on business needs.
CITITRENDS is an equal opportunity employer.

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