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Customer Return Associate Jobs in Ontario (NOW HIRING)

Consumables Associate

Simcoe, ON · On-site

CA$17.75/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Customer and Associate Support Handles customer and associate concerns professionally, providing ... Transaction Oversight and Compliance Oversees purchase, return, and exchange transactions, provides ...

Customer and Associate Support Handles customer and associate concerns professionally, providing ... Transaction Oversight and Compliance Oversees purchase, return, and exchange transactions, provides ...

CA$18.55/hr

Customer and Associate Support Handles customer and associate concerns professionally, providing ... Transaction Oversight and Compliance Oversees purchase, return, and exchange transactions, provides ...

... Return Request Forms are completed for all claims over 45 days old. 7. Completes all GM CVP (Customer Value Program) 8. Provides support to Office Support Associate (OSA) and Directs Store Delivery ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

CA$17.75/hr

The Consumables Associate is a customer service champion that contributes to the high-volume, fast ... and returns, secures merchandise, identifies high shrink items and maintains a safe work ...

Showing results 21-40

Customer Return Associate information

What is the difference between Customer Return Associate vs Retail Associate?

AspectCustomer Return AssociateRetail Associate
CredentialsHigh school diploma or equivalent, training on return policiesHigh school diploma or equivalent, sales and customer service training
Work EnvironmentCustomer service counters, return areas, stockroomsSales floors, checkout counters, stockrooms
Employer & IndustryRetail stores, e-commerce warehousesRetail stores, supermarkets, department stores
Job FocusProcessing returns, inspecting returned items, customer assistanceAssisting customers, sales, stocking, and merchandising

The main difference is that a Customer Return Associate specializes in handling product returns and exchanges, focusing on inspecting items and processing refunds. In contrast, a Retail Associate has a broader role that includes sales, customer service, and store maintenance. Both roles require strong customer service skills and are common in retail environments, but their primary responsibilities differ.

What is a customer return associate?

Customer Return Associates are retail employees responsible for handling product returns and exchanges. They interact with customers to process refunds, answer questions about return policies, and ensure a smooth and efficient return experience. These associates also inspect returned merchandise, restock items when appropriate, and may assist with resolving customer complaints. Their role is important for maintaining customer satisfaction and following store policies. Good communication and problem-solving skills are essential for this position.

What are some common challenges faced by customer return associates, and how can they be successfully managed?

Customer Return Associates often encounter challenges such as handling dissatisfied customers, managing high return volumes during peak seasons, and ensuring accurate processing of returned items. Successfully managing these challenges involves maintaining a calm and empathetic attitude, following company procedures for returns, and collaborating closely with team members to ensure efficiency. Strong communication skills and attention to detail are essential, as they help ensure a smooth return experience for customers and minimize errors in inventory management.

What are the key skills and qualifications needed to thrive as a customer return associate?

To thrive as a Customer Return Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management software, and return processing protocols is typically required. Patience, effective communication, and problem-solving skills help you manage customer concerns and resolve issues efficiently. These competencies ensure a smooth return process, enhance customer satisfaction, and support overall store operations.
What are popular job titles related to Customer Return Associate jobs in Ontario? For Customer Return Associate jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Customer Return Associate jobs in Ontario look for? The top searched job categories for Customer Return Associate jobs in Ontario are:
What cities in Ontario are hiring for Customer Return Associate jobs? Cities in Ontario with the most Customer Return Associate job openings:
Infographic showing various Customer Return Associate job openings in Ontario as of August 2026, with employment types broken down into 57% Full Time, 27% Part Time, and 16% Temporary. Highlights an 84% In-person, and 16% Hybrid job distribution.

Consumables Associate

Walmart

Simcoe, ON • On-site

CA$17.75/hr

Part-time

Re-posted 5 days ago


Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,389 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers


Job description

Position Summary...Working as a Consumables Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Consumables Associate is a customer service champion that contributes to the high-volume, fast-paced flow of merchandise from the backroom to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If you are looking for an exciting job in customer service or retail, working as a Consumables Associate may be a great fit for you!What you'll do...

1. Greets all customers in a polite and friendly manner.
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
3. Resolves customer issues and refers concerns to management where appropriate.
4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
8. Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste debute a 17.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

160 Queensway E, Simcoe, ON N3Y 0A8, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.


What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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