Vernal, UT · On-site
$45K - $65K/yr
PTO
Maintain client records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: * Strong ...
Quick apply
Vernal, UT · On-site
$45K - $65K/yr
PTO
Maintain client records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: * Strong ...
Lehi, UT · On-site
Medical
Life
Retirement
PTO
Renewals & Retention * Set the renewals strategy and operating rhythm, including forecasting ... Customer Journey & Operational Excellence * Establish the operating rhythms, playbooks, health ...
New
Lehi, UT · On-site
Medical
Life
Retirement
PTO
Renewals & Retention * Set the renewals strategy and operating rhythm, including forecasting ... Customer Journey & Operational Excellence * Establish the operating rhythms, playbooks, health ...
New
Salt Lake City, UT · On-site
$50K - $75K/yr
Medical
PTO
Maintain client records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: * Strong ...
Quick apply
Salt Lake City, UT · On-site
$50K - $75K/yr
Medical
PTO
Maintain client records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: * Strong ...
The OEM Account Director is responsible for driving profitable revenue growth through strategic customer acquisition, customer retention, and expansion of existing OEM partnerships. This role serves ...
The OEM Account Director is responsible for driving profitable revenue growth through strategic customer acquisition, customer retention, and expansion of existing OEM partnerships. This role serves ...
Lehi, UT · On-site
Medical
Life
Retirement
PTO
Renewals & Retention * Set the renewals strategy and operating rhythm, including forecasting ... Customer Journey & Operational Excellence * Establish the operating rhythms, playbooks, health ...
New
Lehi, UT · On-site
Medical
Life
Retirement
PTO
Renewals & Retention * Set the renewals strategy and operating rhythm, including forecasting ... Customer Journey & Operational Excellence * Establish the operating rhythms, playbooks, health ...
New
Lehi, UT · On-site
Medical
Life
Retirement
PTO
Renewals & Retention * Set the renewals strategy and operating rhythm, including forecasting ... Customer Journey & Operational Excellence * Establish the operating rhythms, playbooks, health ...
New
Lehi, UT · On-site
Medical
Life
Retirement
PTO
Renewals & Retention * Set the renewals strategy and operating rhythm, including forecasting ... Customer Journey & Operational Excellence * Establish the operating rhythms, playbooks, health ...
New
Salt Lake City, UT · On-site
They will lead a high-performing Customer Success organization with a clear mandate to maximize retention, accelerate upsell and cross-sell, and drive AI product adoption as a core lever for growth.
Salt Lake City, UT · On-site
They will lead a high-performing Customer Success organization with a clear mandate to maximize retention, accelerate upsell and cross-sell, and drive AI product adoption as a core lever for growth.
West Valley City, UT · On-site
The OEM Account Director is responsible for driving profitable revenue growth through strategic customer acquisition, customer retention, and expansion of existing OEM partnerships. This role serves ...
West Valley City, UT · On-site
The OEM Account Director is responsible for driving profitable revenue growth through strategic customer acquisition, customer retention, and expansion of existing OEM partnerships. This role serves ...
Salt Lake City, UT · On-site
$15 - $20/hr
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Salt Lake City, UT · On-site
$15 - $20/hr
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Salt Lake City, UT · On-site
They will lead a high-performing Customer Success organization with a clear mandate to maximize retention, accelerate upsell and cross-sell, and drive AI product adoption as a core lever for growth.
Salt Lake City, UT · On-site
They will lead a high-performing Customer Success organization with a clear mandate to maximize retention, accelerate upsell and cross-sell, and drive AI product adoption as a core lever for growth.
Lehi, UT · On-site
$90K - $110K/yr
Medical
Retirement
PTO
Customer retention and engagement * Partner with cross-functional teams (Sales, Product, Support, etc.) to address systemic issues Revenue Influence Leadership * Reinforce and coach behaviors that ...
Lehi, UT · On-site
$90K - $110K/yr
Medical
Retirement
PTO
Customer retention and engagement * Partner with cross-functional teams (Sales, Product, Support, etc.) to address systemic issues Revenue Influence Leadership * Reinforce and coach behaviors that ...
Lehi, UT · On-site
Customer retention and engagement * Partner with cross-functional teams (Sales, Product, Support, etc.) to address systemic issues Revenue Influence Leadership * Reinforce and coach behaviors that ...
New
Lehi, UT · On-site
Customer retention and engagement * Partner with cross-functional teams (Sales, Product, Support, etc.) to address systemic issues Revenue Influence Leadership * Reinforce and coach behaviors that ...
New
Medical
Dental
Vision
Life
Retirement
PTO
You will also aid in retaining and increasing the revenue from your customer portfolio. What you will be doing: * Serve as the primary post-sales point of contact for a variety of Enterprise business ...
Medical
Dental
Vision
Life
Retirement
PTO
You will also aid in retaining and increasing the revenue from your customer portfolio. What you will be doing: * Serve as the primary post-sales point of contact for a variety of Enterprise business ...
Medical
Dental
Vision
Life
Retirement
PTO
Proactively engage with customers during the renewal process to secure renewals and drive customer retention. * Develop a deep understanding of each customer's business objectives and industry ...
Medical
Dental
Vision
Life
Retirement
PTO
Proactively engage with customers during the renewal process to secure renewals and drive customer retention. * Develop a deep understanding of each customer's business objectives and industry ...
Salt Lake City, UT · On-site
$75K - $100K/yr
Medical
Retirement
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Quick apply
Salt Lake City, UT · On-site
$75K - $100K/yr
Medical
Retirement
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
West Jordan, UT · On-site
$80K - $110K/yr
Medical
Retirement
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
West Jordan, UT · On-site
$80K - $110K/yr
Medical
Retirement
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
American Fork, UT · On-site
$14.25 - $19.50/hr
Maintains high-quality documentation and follow-up. * Contributes to positive customer retention and brand loyalty. Lion Energy is an equal opportunity employer and values innovation, integrity, and ...
New
American Fork, UT · On-site
$14.25 - $19.50/hr
Maintains high-quality documentation and follow-up. * Contributes to positive customer retention and brand loyalty. Lion Energy is an equal opportunity employer and values innovation, integrity, and ...
New
Orem, UT · On-site
$40K/yr
Retirement
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Quick apply
Orem, UT · On-site
$40K/yr
Retirement
PTO
Maintain customer records and update information as needed. * Assist with customer retention strategies. * Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS:
Lehi, UT · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will also aid in retaining and increasing the revenue from your customer portfolio. What you will be doing: * Serve as the primary post-sales point of contact for a variety of Enterprise business ...
Lehi, UT · On-site
Medical
Dental
Vision
Life
Retirement
PTO
You will also aid in retaining and increasing the revenue from your customer portfolio. What you will be doing: * Serve as the primary post-sales point of contact for a variety of Enterprise business ...
American Fork, UT · On-site
$14.25 - $19.50/hr
Maintains high-quality documentation and follow-up. * Contributes to positive customer retention and brand loyalty. _____ Lion Energy is an equal opportunity employer and values innovation, integrity ...
New
American Fork, UT · On-site
$14.25 - $19.50/hr
Maintains high-quality documentation and follow-up. * Contributes to positive customer retention and brand loyalty. _____ Lion Energy is an equal opportunity employer and values innovation, integrity ...
New
$10.07 - $11.82
12% of jobs
$12.35 is the 25th percentile. Wages below this are outliers.
$11.82 - $13.57
44% of jobs
$13.57 - $15.32
17% of jobs
$15.81 is the 75th percentile. Wages above this are outliers.
$15.32 - $17.07
10% of jobs
$17.07 - $18.82
5% of jobs
$18.82 - $20.57
2% of jobs
$20.57 - $22.32
1% of jobs
$22.32 - $24.07
0% of jobs
$24.07 - $25.82
2% of jobs
$25.82 - $27.57
3% of jobs
$27.57 - $29.32
4% of jobs
$10
$16
$29
To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.
A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.
Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.
The most popular types of Customer Retention jobs in Utah are:
For Customer Retention jobs in Utah, the most frequently searched job titles are:
The top searched job categories for Customer Retention jobs in Utah are:
Cities in Utah with the most Customer Retention job openings:
Vernal, UT • On-site
$45K - $65K/yr
Full-time
PTO
Re-posted 21 days ago
