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Customer Retention Jobs in Colorado (NOW HIRING)

Ghentmotors

Fixed Ops Director

Greeley, CO · On-site

$140 - $190/hr

Improve labor sales, effective labor rates, technician efficiency, and customer retention. * Monitor repair order quality and customer satisfaction. * Ensure compliance with manufacturer standards ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

Improve labor sales, effective labor rates, technician efficiency, and customer retention. * Monitor repair order quality and customer satisfaction. * Ensure compliance with manufacturer standards ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO · On-site

$120 - $180/hr

Improve labor sales, effective labor rates, technician efficiency, and customer retention. * Monitor repair order quality and customer satisfaction. * Ensure compliance with manufacturer standards ...

Ghent Motor Company

Fixed Ops Director

Greeley, CO

Improve labor sales, effective labor rates, technician efficiency, and customer retention. * Monitor repair order quality and customer satisfaction. * Ensure compliance with manufacturer standards ...

Radicle Health

Customer Success Manager

Denver, CO · Remote

$75K - $85K/yr

Achieve net revenue retention targets * Attend promotional events at industry related conferences Qualifications: * 2-5 years of experience in Customer Success, Account Management, Client Services ...

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Customer Retention information

See Colorado salary details

$11

$18

$33

How much do customer retention jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer retention in Colorado is $18.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.71 per hour, depending on experience, location, and employer.

What is a customer retention?

A Customer Retention job focuses on keeping existing customers engaged and satisfied to prevent them from leaving for competitors. This role involves analyzing customer behavior, addressing concerns, and implementing strategies like loyalty programs, personalized communication, and special offers. Professionals in this field work closely with sales, marketing, and support teams to enhance customer experience and long-term loyalty. Effective customer retention helps businesses increase revenue, reduce churn, and build strong relationships with their customers.

What are the key skills and qualifications needed to thrive in customer retention, and why are they important?

To thrive in Customer Retention, you need strong communication and problem-solving skills, industry knowledge, and often a background in customer service or account management. Familiarity with Customer Relationship Management (CRM) software and experience with analytics or feedback tools are typically beneficial. Outstanding candidates demonstrate empathy, patience, and persuasive negotiation abilities to handle sensitive customer situations. These skills are crucial to understanding customer needs, building loyalty, and effectively reducing churn for the organization.

What are some common challenges faced in a customer retention role, and how are they typically managed?

Professionals in Customer Retention often deal with challenges such as handling dissatisfied customers, resolving complaints efficiently, and proactively identifying reasons for potential churn. These challenges are usually managed through a blend of attentive listening, effective communication, and the use of CRM tools to track customer feedback and engagement trends. You'll collaborate closely with sales, product, and support teams to address issues holistically and implement retention strategies. Overcoming these challenges not only strengthens your problem-solving skills but also builds valuable relationships that benefit both the customer and the company.

What are the most commonly searched types of Customer Retention jobs in Colorado?

The most popular types of Customer Retention jobs in Colorado are:

What are popular job titles related to Customer Retention jobs in Colorado?

For Customer Retention jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Customer Retention jobs in Colorado look for?

The top searched job categories for Customer Retention jobs in Colorado are:

Customer Retention jobs near you
Infographic showing various Customer Retention job openings in Colorado as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,427 per year, or $19 per hour.

Customer Relations Representative - State Farm Agent Team Member

State Farm

Westminster, CO • On-site

$50K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 15 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Quinn Mccoy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.

Compensation: $50,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Westminster, CO and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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