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Customer Reliability Engineer Jobs in Tulsa, OK (NOW HIRING)

We are seeking a Design Engineer to design, develop, and support aerospace products from concept ... reliability, maintainability and cost. * Interact with internal and external customers, vendors ...

We are seeking a Design Engineer to design, develop, and support aerospace products from concept ... reliability, maintainability and cost. * Interact with internal and external customers, vendors ...

We are seeking a Design Engineer to design, develop, and support aerospace products from concept ... reliability, maintainability and cost. * Interact with internal and external customers, vendors ...

... customer and business requirements while ensuring compliance with engineering standards and ... Supporting design for manufacturability, reliability, and continuous improvement initiatives ...

... customer and business requirements while ensuring compliance with engineering standards and ... Supporting design for manufacturability, reliability, and continuous improvement initiatives ...

Design Engineer

Tulsa, OK · On-site

$70 - $95/hr

We are seeking a Design Engineer to design, develop, and support aerospace products from concept ... reliability, maintainability and cost. * Interact with internal and external customers, vendors ...

Ensure the reliability and integrity of instrumentation systems across operating units. Analyze ... We maintain a true Safety culture for our employees, communities, environments and customers. Our ...

Ensure the reliability and integrity of instrumentation systems across operating units. Analyze ... We maintain a true Safety culture for our employees, communities, environments and customers. Our ...

Ensure the reliability and integrity of instrumentation systems across operating units. Analyze ... We maintain a true Safety culture for our employees, communities, environments and customers. Our ...

Ensure the reliability and integrity of instrumentation systems across operating units. Analyze ... We maintain a true Safety culture for our employees, communities, environments and customers. Our ...

Engineer IV E&I

Tulsa, OK · On-site

$110 - $160/hr

Ensure the reliability and integrity of instrumentation systems across operating units. Analyze ... We maintain a true Safety culture for our employees, communities, environments and customers. Our ...

... reliability, and/or operating margin. * Manage asset engineering efforts to ensure complete, accurate, and effective engineering support is provided to Targa customers. * Review project cost ...

Showing results 41-60

Customer Reliability Engineer information

See Tulsa, OK salary details

$52.9K

$102.3K

$122.2K

How much do customer reliability engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer reliability engineer in Tulsa, OK is $102,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $111,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Tulsa, OK?

For Customer Reliability Engineer jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Tulsa, OK look for?

The top searched job categories for Customer Reliability Engineer jobs in Tulsa, OK are:

Infographic showing various Customer Reliability Engineer job openings in Tulsa, OK as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $102,279 per year, or $49.2 per hour.

Mechanical Engineer II - Electronics Group-Broken Arrow, Oklahoma

Dover Corporation

Mounds, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago


Key responsibilities

  • Design and develop mechanical systems, enclosures, and packaging for electromechanical products.

  • Lead prototype validation testing to verify structural integrity, thermal performance, and functionality.

  • Collaborate with cross-functional teams, including customers, suppliers, and production, to ensure design compliance and smooth manufacturing handoff.


Dover Corporation rating

8.2

Company rating: 8.2 out of 10

Based on 25 frontline employees who took The Breakroom Quiz


Job description

"TWG" is the group name we use to refer to the industry's foremost producers of quality winches, hoists, gear drives and electronic monitoring systems for global industrial applications. The seven brands comprising TWG include Tulsa Winch, Rufnek, Greer, dp Winch, Gear Products, Pullmaster and LANTEC. Operating from the Jenks, Oklahoma facility are the Tulsa Winch, Rufnek, Greer, dp Winch and Gear Products brands with Pullmaster and LANTEC brands operating from the Surrey, British Columbia, Canada.
By drawing upon the talent of our dedicated employees and the strengths of these brands, TWG has become known around the world for providing innovative products and solutions designed and manufactured to high quality standards and delivered to our customers on time. The products and solutions produced by TWG find their way into diverse applications including onshore oil and gas, the utility industry, commercial and governmental towing and recovery, construction and offshore cranes, marine applications including fishing and cargo handling, forestry and mining applications and a myriad of other construction applications.
We feel that our success is directly attributable to the creativity, commitment and enthusiasm of our employees.
This position is responsible for the research, design, development, and validation of mechanical enclosures and electromechanical systems - from initial concept through final production release and ongoing sustaining engineering support.
Essential Responsibilities:
  • Design and Development: Conceptualize, design and develop mechanical systems, enclosures, and packaging for electromechanical products using standard machine components, gears, castings, fabrications, and machined parts.
  • Validation and Testing: Lead 100% prototype validation testing on new mechanical designs to verify structural integrity, thermal performance and overall functionality.
  • Compliance and Quality: Ensure all product designs comply with internal engineering standards, industry regulations, functional specifications and customer requirements.
  • Design Reviews and Optimization: Initiate and participate in cross functional design reviews; Identify and execute Value Analysis/Value Engineering (VA/VE) projects to optimize cost, quality, and manufacturability for existing product lines.
  • Troubleshooting and Support: lead root cause analysis and troubleshooting for complex mechanical issues, product performance, defects, and field/production line failures.
  • Cross Functional Communication: Collaborate directly with customers to clarify technical requirements. Coordinate with suppliers and production teams to ensure smooth handoffs for final manufacturing release.
  • This position is also responsible for ISO procedure compliance, initiating action to prevent problems, documenting quality problems, contributing to problem solutions, verifying implementation of solutions, controlling further processing when a problem is identified, protecting the environment including preventing pollution, and analyzing or identifying areas for correction or improvement.
  • Other essential duties as assigned or required.

Qualifications/Requirements: Required:
  • Bachelor's Degree in Mechanical Engineering (BSME) or a related engineering discipline from an accredited university.
  • 3+ years relevant hands-on experience in mechanical design and product development, ideally focused on electro-mechanical systems, electronic packaging, enclosed machinery, or combination of education and experience.
Preferred:
  • Experience with electromechanical integration specific to 12V/24V automotive systems, harnesses and interconnects.
  • Core Mechanical Design: Strong foundational knowledge of machine design principles, including material selection, tolerance, stack up analysis, structural integrity, and manufacturing processes (sheet metal fabrication, CNC machining, die casting, injection molding).
  • 3D CAD and Modeling: Advanced proficiency in 3D CAD software, preferably SolidWorks, and drafting standards (GD&T per ASME Y14.5).
  • Prototyping and Validation: Hands-on experience building, testing and validating physical prototypes including setup of test rigs, mechanical failure analysis, and environmental/thermal testing.
  • Design for Excellence (DFX): Practical experience with Design for Manufacturability (DFM), Design for Assembly (DFA), and Value Analysis/Value Engineering (VA/VE) methodologies.
  • Compliance and Standards: Familiarity with industry standards, for example, NEMA IP ratings for enclosures, Ingress Protection (IP) standards, UL, ISO or CE compliance relevant to electronic packaging.
  • Working Knowledge of Design for Manufacturing, Design for Test and Design for Reliability engineering practices.
Work Arrangement : Onsite
We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.
Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact accommodations@dovertwg.com for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.
Job Function :
Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma
Job Segment: Facilities, R&D Engineer, Testing, Mechanical Engineer, Thermal Engineering, Operations, Engineering, Technology

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