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Customer Reliability Engineer Jobs in Tulsa, OK (NOW HIRING)

NORIT Activated Carbon

Process Engineer

Pryor, OK

... reliability, and continuous improvement. Your key responsibilities will be: * Monitor operating ... Our mission - to be the customer's #1 choice for added value activated carbon solutions in energy ...

Acuren Inspection, Inc.

Office Manager

Tulsa, OK · On-site

Responsible for managing the office, payroll, accounting functions; provides customer service ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...

Acuren Inspection, Inc.

Office Manager

Tulsa, OK

Responsible for managing the office, payroll, accounting functions; provides customer service ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...

Acuren Inspection, Inc.

Office Manager

Tulsa, OK · On-site

Responsible for managing the office, payroll, accounting functions; provides customer service ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...

Acuren Inspection, Inc.

Office Manager

Tulsa, OK · On-site

Responsible for managing the office, payroll, accounting functions; provides customer service ... engineering, reliability engineering, drones, robotics, V-Deck and condition-based monitoring ...

Alfa Laval

Manufacturing Engineer

Broken Arrow, OK · On-site

$63K - $82K/yr

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers ... operational reliability. * Contribute to sustainability initiatives by improving resource ...

Alfa Laval

Manufacturing Engineer

Broken Arrow, OK

$98K/yr

Every day, we get opportunities to make a positive impact - on our colleagues, partners, customers ... operational reliability. * Contribute to sustainability initiatives by improving resource ...

Kelvion Products Inc

Electrical Engineer

Catoosa, OK · On-site

Provide technical support to customers and other internal teams * Research andadviseon multiple ... LeanSix Sigma, Reliability, Design of Experiments, GD&T, 5S EDUCATION AND EXPERIENCE (required ...

AAON, Inc.

I&C Engineer I

Tulsa, OK · On-site

Supports system reliability, troubleshooting, and continuous improvement initiatives. Essential Job ... Ability for occasional travel as the job may require visiting customers and project sites.

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Tulsa, OK

Customer Reliability Engineer information

See Tulsa, OK salary details

$52.9K

$102.3K

$122.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer reliability engineer in Tulsa, OK is $102,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $111,800.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Tulsa, OK? For Customer Reliability Engineer jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Tulsa, OK look for? The top searched job categories for Customer Reliability Engineer jobs in Tulsa, OK are:
Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Tulsa, OK as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $102,279 per year, or $49.2 per hour.

Process Engineer

NORIT Activated Carbon

Pryor, OK

Full-time

Re-posted 29 days ago

Job description

Activate your potential - join NORIT, the world leader in activated carbon production!

Join us as a Process Engineer in Pryor, where you will play a key role in keeping our operations safe, efficient, and high-performing. In this impactful position, you will monitor process performance, identify improvement opportunities, and help optimize plant operations to ensure product quality, reliability, and continuous improvement.

Your key responsibilities will be:

  • Monitor operating conditions and recommend corrective actions to support safe and efficient production,
  • Analyze process trends and performance metrics to identify opportunities for improvement,
  • Plan and implement process improvements to enhance product quality and production efficiency,
  • Optimize plant performance by improving product volume, yields, and quality while minimizing costs,
  • Maintain records of major process trends, costs, and incidents,
  • Use statistical methods and failure analysis to identify root causes and improve process capability,
  • Develop and implement cost-reduction initiatives, including process automation and control improvements,
  • Lead or contribute to small- and medium-sized capital projects,
  • Monitor raw material usage and costs to improve overall value and efficiency,
  • Collaborate with the Production Engineer on data analysis and reporting to support business and financial activities.

Requirements

  • Bachelor of Science degree in Chemical Engineering,
  • At least 5 years of experience in a manufacturing environment is preferred,
  • Strong analytical and problem-solving skills,
  • Strong communication and interpersonal skills, with the ability to collaborate across teams,
  • Proven ability to influence actions and support continuous improvement,
  • Project management skills are considered an asset,
  • Highly organized with strong time management skills,
  • Team-oriented mindset with a proactive and hands-on approach.

Benefits

  • Competitive salary and additional benefits package,
  • Opportunity to work on a variety of projects and optimization initiatives that will challenge and develop your skills,
  • The chance to work alongside experienced specialists and gain valuable process knowledge,
  • A flat organization with short lines of communication, where ownership and initiative are highly valued.

NORIT Activated Carbon is one of the global leaders in producing various qualities of activated carbon in its powder and granular form. Our mission - to be the customer's #1 choice for added value activated carbon solutions in energy, environmental, water, food, chemical, pharma, automotive, and other industrial markets. We supply a broad portfolio of materials, know-how and technical expertise, complementary services and technologies.

We have established our global presence with manufacturing plants in the Netherlands, United Kingdom, Italy and United States and as well a Global Business Service center in Riga.

Apply