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Customer Reliability Engineer Jobs in Tulsa, OK (NOW HIRING)

... future customer needs and recommend improvements. Additionally, you will prepare and deliver ... Leads initiatives to enhance electrical system reliability through comprehensive root cause ...

... reliability practices to proactively manage customer-facing web experiences Ensure predictable ... engineering experience, with sustained ownership of customer-facing web platforms in production ...

... our customers can trust. You'll thrive here if you naturally dig into why models behave the way ... sacrificing reliability. * Collaborate with engineers, data scientists, and product teams to ...

Senior Electrical Engineer

Tulsa, OK

$98K - $127K/yr

Each day we dedicate ourselves to treating each other, our customers and our community with care ... Propose and implement solutions to enhance testing reliability, increase coverage, and drive down ...

Senior Electrical Engineer

Tulsa, OK · On-site

$98K - $127K/yr

Each day we dedicate ourselves to treating each other, our customers and our community with care ... Propose and implement solutions to enhance testing reliability, increase coverage, and drive down ...

Our customers are also our neighbors. We have offices from Colorado to the East Coast. As corporate ... Those we work for have come to associate our name with trust, creativity, reliability, and quality.

Communicate with sales, customer, shop and detail drafters. * Provide support for troubleshooting ... of test reliability and validity, analysis of variance, correlation techniques, sampling theory ...

... reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown ... Provide onsite (customer sites and construction projects) and remote engineering support to ...

... reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown ... Provide onsite (customer sites and construction projects) and remote engineering support to ...

Field Service Engineer

Pryor, OK · On-site

$100K - $110K/yr

... reliability improvements. As a result, our Field Service Engineers are not simply service ... Field Service Engineers work directly inside customer facilities and serve as the first point of ...

... reliability, and compliance. With a strong focus on engineering and design, Roxtec has grown ... Provide onsite (customer sites and construction projects) and remote engineering support to ...

... reliability, and continuous improvement. Your key responsibilities will be: * Monitor operating ... Our mission - to be the customer's #1 choice for added value activated carbon solutions in energy ...

... reliability, and continuous improvement. Your key responsibilities will be: * Monitor operating ... Our mission - to be the customer's #1 choice for added value activated carbon solutions in energy ...

Showing results 21-40

Customer Reliability Engineer information

See Tulsa, OK salary details

$52.9K

$102.3K

$122.2K

How much do customer reliability engineer jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer reliability engineer in Tulsa, OK is $102,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $111,800.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.
What are popular job titles related to Customer Reliability Engineer jobs in Tulsa, OK? For Customer Reliability Engineer jobs in Tulsa, OK, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Tulsa, OK look for? The top searched job categories for Customer Reliability Engineer jobs in Tulsa, OK are:
Infographic showing various Customer Reliability Engineer job openings in Tulsa, OK as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $102,279 per year, or $49.2 per hour.

Engineer Sr/ Staff-Power

Williams Companies

Tulsa, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Williams College rating

5.2

Company rating: 5.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

600th of 616 rated colleges and universities


Job description

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.
Do something that means something at Williams. This isn't just a job - it's an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.
Engineer Staff
As an Engineer Staff, you will apply your years of industry expertise and experience as you work independently on large-scale projects and anticipate business trends. You will collaborate with others to identify and develop innovative services or processes that address current and future customer needs and recommend improvements. Additionally, you will prepare and deliver presentations to leaders and may supervise team members in their work!
As a subject matter expert in Power Engineering, you will be responsible for providing technical leadership in engineering designs and maintenance as well as reliability best practices for electrical equipment across the company. You will provide internal power engineering support for Project Execution and Technical Services. You will interpret industry best practices, standards, and regulatory codes, and provide assessments, strategies, and recommendations for all adoptions.
Your work will challenge you, and with our Core Values to guide you, you'll quickly learn and grow with us.
Responsibilities/Expectations:
  • Performs sophisticated technical tasks and leads teams in projects of major scope and complexity
  • Participates in the development and implementation of technical standards and specifications (e.g. electrical area classification, grounding design)
  • Interprets technological aspects of business and coordinates with leaders to ensure success
  • Prepares and delivers presentations
  • Applies expertise, knowledge and experience from projects that positively impacts earnings
  • Collaborates with others to ensure compliance, build improvement plans and meet training needs
  • Handles resources requirements for projects
  • Leads initiatives to enhance electrical system reliability through comprehensive root cause analysis, PM optimization, and advanced system studies (e.g., arc flash, load flow, coordination).
  • Ensures strict adherence to OSHA, DOT, and company safety policies.
  • Oversees the evaluation of engineering packages to ensure compliance with standards, codes, and project objectives.
  • Diagnoses complex electrical issues in various systems and equipment, providing expert guidance and training to field support engineers.
  • Designs and implements robust preventative maintenance programs for electrical systems and equipment.
  • Conducts in-depth power system analyses, including short-circuit, protective device coordination, arc flash hazard, harmonics, voltage drop, load flow, transient motor start, and power factor correction studies.
  • Other duties as assigned
Education/Years of Experience:
  • Required: Bachelor's Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum fifteen (15) years of progressive engineering experience in the natural gas or petrochemical industry
Other Requirements:
Able to work on engineering specialties covering more than one subject area
  • Demonstrates excellent organizational/interpersonal skills and safety as a main priority
  • Proficiency in Microsoft Office Application and PC skills
  • Strong theoretical understanding of power system analysis for low- and medium-voltage applications
  • Experience with power system analysis including short-circuit, coordination, and arc-flash Hazard analysis
  • Proficient with engineering tools: SKM Power Systems, ETAP, GE Multilin, SEL Relay Software
  • Knowledge of applicable codes and standards (API, IEEE, NESC, NEC, NFPA)
  • Experience designing layout and spacing, specifying equipment, performing grounding studies, and performing protection and coordination studies is strongly preferred
  • Preferred: PE Certification
  • Preferred: Project Management experience

Engineer Sr
As an Engineer Sr., you will conduct technical and economic evaluations, performance testing, design and construction of new and existing facilities, and research on new developments, applying your strong understanding of industry and operational requirements. Taking initiative and anticipating customer needs will make you a stand-out player. Confidence in presentation-making and the ability to work independently and as a team leader are also vital in this role!
As a subject matter expert in Power Engineering, you will be responsible for providing technical leadership in engineering designs and maintenance as well as reliability best practices for electrical equipment across the company. You will provide internal power engineering support for Project Execution and Technical Services. You will interpret industry best practices, standards, and regulatory codes, and provide assessments, strategies, and recommendations for all adoptions.
Responsibilities/Expectations:
  • Accounts for a diverse range of sophisticated assignments requiring the use of experience, innovation and judgment
  • May supervise the work of others
  • Demonstrates technical expertise in a specialty, geographic area, or operational function and applies specialized knowledge in the effective completion of large-scope projects
  • Prepares and delivers presentations
  • Anticipates internal/external customer needs; assesses requirements and identifies solutions
  • Interprets internal/external business challenges and improves products, processes or services
  • Collaborates with teams to ensure compliance, build improvement plans and meet training needs
  • Champions processes, procedures and safety standards
  • Monitors and controls costs and resources associated with projects
  • Guides initiatives to enhance electrical system reliability through comprehensive root cause analysis, PM optimization, and advanced system studies (e.g., arc flash, load flow, coordination).
  • Ensures strict adherence to OSHA, DOT, and company safety policies.
  • Monitors the evaluation of engineering packages to ensure compliance with standards, codes, and project objectives.
  • Diagnoses complex electrical issues in various systems and equipment, providing expert guidance and training to field support engineers.
  • Designs and implements robust preventative maintenance programs for electrical systems and equipment.
  • Conducts in-depth power system analyses, including short-circuit, protective device coordination, arc flash hazard, harmonics, voltage drop, load flow, transient motor start, and power factor correction studies.
  • Other duties as assigned

Education/Years of Experience:
  • Required: Bachelor's Degree in relevant Engineering field from an accredited college or university, OR Bachelor's Degree in Engineering Technology in a relevant field with Professional Engineer (P.E.) license; A minimum eight (8) years of multifaceted engineering experience in the natural gas or petrochemical industry
  • Preferred: Bachelor's Degree in Engineering and minimum seven (7) years of progressive engineering experience in the natural gas or petrochemical industry and PE Certification

Other Requirements:
  • Demonstrates excellent organizational/interpersonal skills and safety as a main priority
  • Proficiency in Microsoft Office Application and PC skills
  • Strong theoretical understanding of power system analysis for low- and medium-voltage applications
  • Experience with power system analysis including short-circuit, coordination, and arc-flash Hazard analysis
  • Proficient with engineering tools: SKM Power Systems, ETAP, GE Multilin, SEL Relay Software
  • Knowledge of applicable codes and standards (API, IEEE, NESC, NEC, NFPA)
  • Experience designing layout and spacing, specifying equipment, performing grounding studies, and performing protection and coordination studies is strongly preferred
  • Proficiency in engineering specialties covering more than one subject area
  • Preferred: Project Management experience
#LI-KM2
About Tulsa:
Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S.
Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. It's an easy place to get in and out of, with more than 20 non-stop flight destinations offered at Tulsa International Airport. Tulsa is listed on CNN Travel's best destinations to visit in 2022!
Tulsa is not only a great place to live, but it's affordable. According to the 2019 Economic Report from Tulsa's Future, the cost of living is 8 percent below the U.S. average. There is no place like T-Town. Check out visittulsa.com to learn more!
Why Choose Williams?
We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire. With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!
  • Competitive compensation
  • Annual incentive program
  • Hybrid work model - one work from home day each week for most office-based roles
  • Flexible work schedule for most field-based roles
  • 401(k) with company matching contribution and a fixed annual company contribution
  • Comprehensive medical, dental, and vision benefits
  • Generous company-paid life insurance and disability benefits
  • A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Paid time off, including floating and company holidays
  • Employee stock purchase plan
  • Robust employee learning and development
  • High internal mobility (we promote from within)
  • Parental leave (we provide up to 6 weeks for each parent)
  • Fertility coverage and adoption benefits
  • Domestic partner benefits
  • Educational reimbursement
  • Non-profit donation matching contributions and time off to volunteer
  • Employee resource groups
  • Employee assistance programs
  • Technology to make our work more productive and collaborative
  • Regular employee engagement surveys and feedback processes

Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.
Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.
For more information, please visit Total Rewards | Williams Companies.
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