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Customer Reliability Engineer Jobs in Tulsa, OK (NOW HIRING)

L3HHCM20

Specialist, Systems Engineer

Tulsa, OK · On-site

... customers. * Collaborates with Configuration Management, Technical Publications, Reliability Engineering, and other specialty engineering disciplines to ensure all requirements are adequately ...

GD Energy Products

Development Engineer

Tulsa, OK · On-site

Development Engineer Department: Engineering Employment Type: Full Time Location: Tulsa, OK ... reliability. * Collaborate with cross-functional teams, including manufacturing and customer ...

GD Energy Products

Development Engineer

Tulsa, OK · On-site

GD Energy Products is looking for a Development Engineer to work in Tulsa, OK . When joining GD ... reliability. * Collaborate with cross-functional teams, including manufacturing and customer ...

XRG Technologies, LLC

CFD / Process Engineer

Tulsa, OK · On-site

By combining deep experience in combustion and heater engineering with modern tools - such as advanced CFD modeling - we help customers tackle some of the industry's toughest performance, reliability ...

PDS Tech Commercial

Mechanical Engineer

Tulsa, OK · On-site

$65 - $80/hr

... and customer requirements. Your work will directly support product reliability, operational efficiency, and aviation safety while providing exposure to a wide variety of engineering initiatives ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Tulsa, OK

Customer Reliability Engineer information

See Tulsa, OK salary details

$52.9K

$102.3K

$122.2K

How much do customer reliability engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer reliability engineer in Tulsa, OK is $102,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,900.00 and $111,800.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Tulsa, OK?

For Customer Reliability Engineer jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Tulsa, OK look for?

The top searched job categories for Customer Reliability Engineer jobs in Tulsa, OK are:

Customer Reliability Engineer jobs near you
Infographic showing various Customer Reliability Engineer job openings in Tulsa, OK as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $102,279 per year, or $49.2 per hour.

Specialist, Systems Engineer

L3HHCM20

Tulsa, OK • On-site

Full-time

Re-posted yesterday

Key responsibilities

  • Lead the systems engineering activities throughout the entire product development lifecycle, from concept to production.

  • Develop system architecture, requirements, and specifications based on customer needs and technical constraints.

  • Design, plan, and execute system or module level verification tests.

Job description

Job Title: Specialist, Systems Engineer

Job Code: 42742

Job Location: Tulsa, OK

Job Schedule: 9/80- employees work 9 out of 14 days- totaling 80 hours worked- and have every other Friday off

Job Description:

L3Harris Aeromet in Tulsa, OK is seeking a skilled and motivated Systems Engineering generalist to join our L3Harris Systems Engineering team. As a core member of the Systems Engineering team, you will be responsible for aspects of the full Systems Engineering "Vee", including requirements management, design verification test planning and execution, and maturing the Digital Engineering / MBSE design. Experience within aerospace, ISR, image processing, or EO/IR contexts is a plus.

Essential Functions:

  • Lead the systems engineering activities throughout the entire product development lifecycle, from concept to production, ensuring compliance with industry standards and customer requirements.
  • Develop system architecture, requirements, and specifications based on customer needs and technical constraints.
  • Design, plan, and execute system or module level verification tests.
  • Troubleshooting skills at both a system and module level, to include potential for software, mechanical, and electrical or electronics faults.
  • Utilize Model Based Systems Engineering (MBSE) methodologies to define, analyze, and validate system models and simulations.
  • Collaborate with cross-functional teams, including hardware engineers, software developers, and project managers, to ensure seamless integration of subsystems and components.
  • Conduct system-level down to module-level tests and evaluations to verify performance, identify issues, and propose solutions.
  • Participate in design reviews and provide technical guidance and expertise to ensure the successful completion of projects.
  • Stay updated with the latest industry trends, emerging technologies, and best practices related to systems engineering.
  • Works to meet schedule constraints imposed by internal or external stakeholders as required, utilizing project management skills.
  • Creates professional, data-driven presentations for briefing technical decisions or recommendations both to internal stakeholders and external vendors/customers.
  • Collaborates with Configuration Management, Technical Publications, Reliability Engineering, and other specialty engineering disciplines to ensure all requirements are adequately addresses and stakeholders considered.
  • Applicant must have or be able to obtain and maintain a Department of Defense security clearance.

Qualifications:                

  • Bachelor's Degree and minimum 4 years of prior relevant experience. Graduate Degree and a minimum of 2                 years of prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.

Preferred Additional Skills:

  • Knowledge and experience in advanced Optical Systems, EO/IR Sensors, or ISR applications.
  • Ability to obtain a flight physical.
  • Background in developing systems model and modeling software architecture using Cameo Enterprise Architecture, Cameo Systems Modeler, MagicDraw, or similar SysML development tool.
  • Verification and Validation (V&V) experience or Integration and Test (I&T) experience and use of test planning tools (e.g., LabView, TestStand).
  • Proficiency in hardware/software integration, with the ability to collaborate with hardware engineers and software developers to ensure seamless integration of subsystems and components.
  • Proficiency in one or more programming languages, scripting languages, data-loggers, or advanced excel data analyses, or MATLAB.
  • Knowledge and experience in the Aerospace/Defense sector.
  • Environmental Testing / Qualification (ESS) experience.
  • Experience working under an AS9100 / ISO9001 Quality Management System.
  • Familiarity with INCOSE and the Systems Engineering Book of Knowledge (SEBOK)
  • Familiarity or formal training as a Product Owner for an Agile software development team.
  • Degree in Electrical Engineering, Mechanical Engineering, Industrial Engineering, Computer Science, Physics, or similar degree path preferred.
  • Excellent oral and written communication skills.
  • Strong organizational and time management skills.
  • Applicant must have the ability to work independently and as a member of a multi-disciplined integrated product team (IPT).

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