ZipRecruiter

Log In

1

Customer Reliability Engineer Jobs in Reno, NV (NOW HIRING)

Motive Companies

Sustaining Engineer

Carson City, NV · On-site

$89K - $110K/yr

... reliability, and manufacturability. You'll investigate product failures, perform root cause ... You'll work across Design Engineering, Manufacturing, Quality, Field Applications, and customers to ...

Motive Companies

Sustaining Engineer

Carson City, NV · On-site

$89K - $110K/yr

... reliability, and manufacturability. You'll investigate product failures, perform root cause ... You'll work across Design Engineering, Manufacturing, Quality, Field Applications, and customers to ...

CLICK BOND INC

Test Engineer

Carson City, NV

... of reliability programs. * Design and conduct mechanical, thermal, and chemical conditioning ... customers. * Adheres to written and verbal instructions, responds effectively to management ...

Click Bond Inc.

Test Engineer

Carson City, NV · On-site

... of reliability programs. * Design and conduct mechanical, thermal, and chemical conditioning ... customers. * Adheres to written and verbal instructions, responds effectively to management ...

Salute Inc.

Critical Facilities Engineer III

Sparks, NV · On-site

$55/hr

... reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and ... The Critical Facilities Engineer III brings deep expertise in either electrical or mechanical ...

Legrand North America

Thermal Design Engineer

Reno, NV · On-site

Participate in design for manufacturability (DFM) and reliability assessments * Assist in failure ... for customers worldwide. We harness technological and societal trends with lasting impacts on ...

Amperesand

Senior Electronics Design Engineer

Reno, NV · On-site

... infrastructure customers around the world. Amperesand is led by breakthrough energy hardware ... This is a hands-on role for an engineer who wants depth in mixed-signal design for high-reliability ...

Rocket EMS

Engineering Manager

Carson City, NV · On-site

$120K - $150K/yr

... customer requirements. Education & Experience * Bachelor's degree in Engineering or 10+ years of progressive experience in high-reliability EMS manufacturing . * Demonstrated leadership experience in ...

Rocket EMS

Engineering Manager

Carson City, NV · On-site

$120K - $150K/yr

... customer requirements. Education & Experience * Bachelor's degree in Engineering or 10+ years of progressive experience in high-reliability EMS manufacturing . * Demonstrated leadership experience in ...

Ametek

Lead Product Engineer

Carson City, NV · On-site

... reliability, quality, and cost. This is a hands-on role for an engineer who can resolve production ... Participate in customer-facing technical discussions as needed to support product requirements ...

Click Bond

Quality Engineer

Carson City, NV · On-site

$70 - $90/hr

Reviews customer's purchase orders, contracts and change requests and ensures that the necessary ... of test reliability and validity, analysis of variance, correlation techniques, sampling theory ...

CLICK BOND INC

Quality Engineer

Carson City, NV

$70K - $91K/yr

Respond to customer complaints and coordinate corrective action activity. * Develop visual ... of test reliability and validity, analysis of variance, correlation techniques, sampling theory ...

Click Bond Inc.

Quality Engineer

Carson City, NV · On-site

$70K - $91K/yr

Respond to customer complaints and coordinate corrective action activity. * Develop visual ... of test reliability and validity, analysis of variance, correlation techniques, sampling theory ...

previous page

Showing results 41-60

All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Reno, NV

Customer Reliability Engineer information

See Reno, NV salary details

$60.8K

$117.6K

$140.6K

How much do customer reliability engineer jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer reliability engineer in Reno, NV is $117,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,200.00 and $128,600.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Reno, NV?

For Customer Reliability Engineer jobs in Reno, NV, the most frequently searched job titles are:

Customer Reliability Engineer jobs near you

Sustaining Engineer

Motive Companies

Carson City, NV • On-site

$89K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Sustaining Engineer 
Aerospace Fastener Design & Manufacturing
 
Build Your Aerospace Career and Keep Fridays for Yourself
What if your next engineering role gave you the chance to solve real aerospace manufacturing challenges while working a 4-day workweek?
We're partnering with an established, family-owned aerospace manufacturer that develops specialized fastening and assembly solutions used throughout the
aerospace, defense, military, and space industries.
This is a company known for long-term stability, innovation, and giving engineers the opportunity to work closely with the products and people actually building them.
And it's all happening in Carson City, Nevada, roughly 30 minutes from Lake Tahoe, the Sierra Nevada mountains, and world-class skiing.
They're looking for a Sustaining Engineer who enjoys getting into the details troubleshooting product issues, improving existing designs, working directly with manufacturing, and figuring out how to make products and processes better.
If you like solving problems and actually seeing the impact of your engineering work,
“Apply” Now!
Compensation & Benefits
  • Compensation: $78,100 - $112,500 DOE
  • 4-Day Work Week — Fridays + Weekends Off 
  • 100% Employer-Paid Medical Coverage for the Employee 
  • Relocation Assistance Available 
  • Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Holidays
  • Tuition Assistance & Professional Development
  • Family-Owned, Family-Oriented Culture
  • No Individual State Income Tax in Nevada
  • Career Growth with an Established Aerospace & Defense Manufacturer
  • Northern Nevada Location Near Lake Tahoe, Skiing, Hiking & Outdoor Recreation
Do You Enjoy Solving the Problems That Happen After a Product Reaches Production?
As a Sustaining Engineer, you'll help ensure existing aerospace fastener products continue meeting demanding requirements for performance, quality, reliability, and manufacturability.
You'll investigate product failures, perform root cause analysis, make design and documentation changes, troubleshoot production issues, and work closely with Manufacturing Engineering to improve processes, quality, yield, and efficiency.
You won't be engineering in a silo. You'll work across Design Engineering, Manufacturing, Quality, Field Applications, and customers to take technical problems from identification through resolution.

What We're Looking For
  • Bachelor's degree in mechanical engineering, Aerospace Engineering, or a related technical field, or equivalent experience
  • 3+ years of experience in sustaining engineering, product design, or manufacturing within aerospace or the fastener industry
  • Strong CAD experience with SolidWorks, CATIA, or similar software
  • Strong understanding of GD&T and engineering drawings
  • Experience troubleshooting product and manufacturing problems
  • Root cause analysis and corrective/preventive action experience
  • Knowledge of aerospace manufacturing and quality requirements
  • Familiarity with AS9100, FAA, NADCAP, or related aerospace standards
  • Experience maintaining engineering drawings, specifications, and product documentation
  • Ability to work across Engineering, Manufacturing, Quality, and customer-facing teams
  • Strong analytical and problem-solving skills
  • Ability to manage multiple projects and changing priorities
  • Self-starter who can take ownership of technical problems and drive them through resolution
Preferred Experience
  • Aerospace fastener or aircraft hardware experience
  • Sustaining engineering within an aerospace manufacturing environment
  • Aerospace product design
  • CATIA and/or SolidWorks
  • PLM system experience
  • Experience developing or maintaining a PLM system
  • ERP/MRP experience
  • Lean Manufacturing or Six Sigma
  • Manufacturing process and product-yield improvement
  • Aerospace customer or field application support
  • CAPA / corrective action
  • Value engineering and cost reduction
Keyword Search
Sustaining Engineer • Aerospace Sustaining Engineer • Mechanical Engineer • Aerospace Engineer • Product Engineer • Design Engineer • Manufacturing Engineer • Aerospace Manufacturing • Aerospace Fasteners • Aircraft Fasteners • Aerospace Hardware • Aircraft Hardware • Fastener Design • Product Design • Mechanical Design • CATIA • SolidWorks • CAD • GD&T • Root Cause Analysis • RCA • CAPA • Corrective Action • AS9100 • NADCAP • FAA • Aerospace Quality • Product Support • Manufacturing Support • Continuous Improvement • Lean Manufacturing • Six Sigma • Value Engineering • PLM • ERP • MRP • Engineering Change • ECO • Production Support • Carson City • Reno • Nevada • Lake Tahoe
Education:Employment Type: FULL_TIME

Apply