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Customer Reliability Engineer Jobs in Reno, NV (NOW HIRING)

Amazon

DCEO Chief Engineer, DCC Communities

Sparks, NV · On-site

... reliability and efficiency • Deliver quality service and ensure all customer demands are met • ... Engineering, Mechanical Engineering, or a related field - Experience in vendor management ...

Amazon

DCEO Chief Engineer, DCC Communities

Sparks, NV · On-site

... reliability and efficiency • Deliver quality service and ensure all customer demands are met • ... Engineering, Mechanical Engineering, or a related field - Experience in vendor management ...

Amperesand

Senior Mechanical Design Engineer

Reno, NV · On-site

$89K - $123K/yr

... infrastructure customers around the world. Amperesand is led by breakthrough energy hardware ... Work with quality and reliability teams to meet performance, lifecycle, and safety targets.

Colovore

Senior Data Center Operations Engineer

Reno, NV · On-site

$105K - $143K/yr

... reliability and efficiency. * Mentor and train junior operations staff; ensure proper documentation and SOP adherence. * Interface with strategic customers, providing remote hands support, escalation ...

Switch, Inc.

Controls Engineer III

Reno, NV · On-site +1

$83K - $107K/yr

Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ... You identify practical improvements that increase reliability and efficiency. What Youll Bring ...

Hamilton Medical, Inc.

Manufacturing Engineer II

Reno, NV · On-site

$65K - $120K/yr

... reliability and stability of our processes by using their prior experience working with quality ... product, and overall customer satisfaction of the final product. Achieving this requires ...

Switch

Controls Engineer III

Sparks, NV · On-site +1

$83K - $108K/yr

Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ... You identify practical improvements that increase reliability and efficiency. What You'll Bring ...

Switch

Controls Engineer III

Sparks, NV · On-site

$83K - $108K/yr

Coordinate with Data Center Operations, Construction, IT, vendors, and customers. * Support after ... You identify practical improvements that increase reliability and efficiency. What You'll Bring ...

Hamilton Medical, Inc.

Manufacturing Engineer II

Reno, NV

$72K - $93K/yr

... reliability and stability of our processes by using their prior experience working with quality ... product, and overall customer satisfaction of the final product. Achieving this requires ...

Amperesand

Senior Staff Mechanical Design Engineer

Reno, NV · On-site

$89K - $123K/yr

... infrastructure customers around the world. Amperesand is led by breakthrough energy hardware ... Work with quality and reliability teams to meet performance, lifecycle, and safety targets * Mentor ...

Colovore

Senior Data Center Operations Engineer

Reno, NV · On-site

$105K - $143K/yr

Configure, monitor, and tune infrastructure systems to improve reliability and efficiency. * Mentor ... Interface with strategic customers, providing remote hands support, escalation management, and ...

Click Bond Inc.

Design Engineer II

Carson City, NV · On-site

$74K - $100K/yr

Read and interpret customer and industry specifications. * Develop documents which drive the ... of test reliability and validity, analysis of variance, correlation techniques, sampling theory ...

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All JobsCustomer Reliability Engineer JobsCustomer Reliability Engineer Jobs in Reno, NV

Customer Reliability Engineer information

See Reno, NV salary details

$60.8K

$117.6K

$140.6K

How much do customer reliability engineer jobs pay per year?

As of Jul 1, 2026, the average yearly pay for customer reliability engineer in Reno, NV is $117,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,200.00 and $128,600.00 per year, depending on experience, location, and employer.

How does a Customer Reliability Engineer typically interact with both clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A Customer Reliability Engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They often work closely with development and support teams to troubleshoot issues, optimize systems, and implement solutions that improve customer experience, using tools like monitoring software and incident management processes.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much does an SRE get paid?

SREs (Site Reliability Engineers) typically earn a median annual salary ranging from $100,000 to $150,000, depending on experience, location, and company size. Senior SREs with specialized skills in automation, cloud platforms, and monitoring tools can earn higher salaries, often exceeding $180,000 annually.

What is a Customer Reliability Engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What engineers make $500,000 a year?

Senior engineers in specialized fields such as software engineering, data engineering, or cloud engineering can reach or exceed $500,000 annually, especially with bonuses, stock options, and extensive experience. High compensation often requires advanced skills, certifications, and leadership roles within large technology companies or consulting firms.

What are the key skills and qualifications needed to thrive as a Customer Reliability Engineer, and why are they important?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

Will AI replace SRE jobs?

AI can automate certain tasks within the Customer Reliability Engineer role, such as monitoring, incident response, and data analysis, but it is unlikely to fully replace SRE jobs. SREs focus on designing reliable systems, troubleshooting complex issues, and making strategic decisions that require human judgment. AI tools are intended to augment SREs' capabilities rather than eliminate the need for their expertise.
What are popular job titles related to Customer Reliability Engineer jobs in Reno, NV? For Customer Reliability Engineer jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Reliability Engineer jobs in Reno, NV look for? The top searched job categories for Customer Reliability Engineer jobs in Reno, NV are:
Customer Reliability Engineer jobs near you
Sales Engineer-Hard Rock Mining (Western Region)

Sales Engineer-Hard Rock Mining (Western Region)

Valley Rubber

Minden, NV • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 4 days ago

Be an early applicant

Job description

GRT Rubber is seeking a motivated and experienced Sales Representative to help us expand our presence in the hard rock mining sector, with a focus on copper and gold operations across the Western U.S. Territory.

This role is positioned to open up new hard rock end customers, further develop existing customers, and enable the person in this position to begin familiarizing themselves with GRT Rubber's solutions and transfer systems. You will represent our full suite of high-performance wear solutions and material handling products tailored to the demands of hard rock applications - helping mining operations reduce downtime and maximize throughput.

Key Responsibilities:

  • Promote and sell GRT Rubber products and systems into hard rock mining operations, especially in copper and gold mining segments.
  • Identify and pursue new customer opportunities while nurturing and expanding existing accounts.
  • Learn and communicate the technical value of GRT Rubber's wear-resistant materials, transfer systems, and rubber-based solutions.
  • Build strong relationships with site personnel, procurement teams, engineers, and decision-makers.
  • Conduct site visits, deliver technical presentations, and coordinate product demos and on-site training.
  • Provide feedback to internal teams to support product development, innovation, and customer success.
  • Accurately manage sales activity, pipeline data, and forecasting using CRM tools.
  • Maintain in-depth knowledge of industry trends, competitors, and market conditions within the Western U.S.

Qualifications Required:

  • 3–5+ years of sales experience in mining, heavy industrial, or equipment sectors.
  • Demonstrated success selling to hard rock operations (copper, gold, or similar).
  • Technical aptitude in crushing, screening, conveying systems, or wear materials.
  • Excellent communication and presentation skills.
  • Self-starter with strong time-management skills and willingness to travel up to 60%.

Preferred:

  • Bachelor's degree in Mining Engineering, Mechanical Engineering, Business, or related discipline.
  • Familiarity with GRT Rubber products, wear-resistant systems, or transfer points.
  • Existing contacts in major mining companies (e.g., Freeport-McMoRan, Newmont, Barrick).
  • CRM proficiency (e.g., Salesforce).
  • Bilingual (English/Spanish) a plus.

Why GRT Rubber?

GRT Rubber is a leading manufacturer of engineered rubber products for industrial markets, delivering durable, high-performance solutions for demanding applications. We are expanding our footprint in the hard rock mining industry, and this role is critical to that growth.

You'll work with a supportive, innovative team dedicated to helping mining operations reduce costs, improve reliability, and stay competitive in a challenging market.

We Offer:

  • Competitive base salary and bonus structure
  • Company vehicle allowance
  • Health, dental, vision & life insurance
  • 401(k) with employer match
  • Supportive, growth-oriented culture
  • Career development opportunities within a growing company

*The ideal candidate will be geographically located in Nevada, Utah, or Arizona.