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Customer Reliability Engineer Jobs in Reno, NV (NOW HIRING)

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources  Working ...

You will deploy and manage applications on the Azure cloud platform, ensuring reliability and ... customer service. Working primarily with .NET and Angular, you will develop scalable, maintainable ...

Quality Engineer About the Role We are seeking a detail-driven Quality Engineer to champion product reliability and ensure every assembly meets the highest customer and industry standards. You'll ...

... customer sites. • Perform equipment retrofits, upgrades, and custom modifications. • ... reliability tracking, and continuous process improvement. • Prepare detailed service reports and ...

Translate customer needs and open-ended technical challenges into product requirements, hypotheses ... Support validation and qualification activities for aerospace and other high-reliability ...

Quality Engineer

Carson City, NV · On-site

$80K - $100K/yr

Quality Engineer About the Role We are seeking a detail-driven Quality Engineer to champion product reliability and ensure every assembly meets the highest customer and industry standards. You'll ...

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources Working ...

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources  Working ...

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources  Working ...

... of reliability programs. * Design and conduct mechanical, thermal, and chemical conditioning ... customers. * Adheres to written and verbal instructions, responds effectively to management ...

... of reliability programs. * Design and conduct mechanical, thermal, and chemical conditioning ... customers. * Adheres to written and verbal instructions, responds effectively to management ...

... reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and ... The Critical Facilities Engineer III brings deep expertise in either electrical or mechanical ...

... reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and ... The Critical Facilities Engineer III brings deep expertise in either electrical or mechanical ...

Senior Systems Engineer

Sparks, NV · On-site

$106K - $146K/yr

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources Working ...

... infrastructure customers around the world. Amperesand is led by breakthrough energy hardware ... This is a hands-on role for an engineer who wants depth in mixed-signal design for high-reliability ...

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources  Working ...

Senior Systems Engineer

Sparks, NV · On-site

$106K - $146K/yr

Apply change management processes to minimize customer impact during maintenance * Work with ... reliability and performance, service and program maintenance and storage resources  Working ...

Showing results 21-40

Customer Reliability Engineer information

See Reno, NV salary details

$60.8K

$117.6K

$140.6K

How much do customer reliability engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer reliability engineer in Reno, NV is $117,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,200.00 and $128,600.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Reno, NV?

For Customer Reliability Engineer jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Reno, NV look for?

The top searched job categories for Customer Reliability Engineer jobs in Reno, NV are:

$75K/yr

Full-time

Posted 5 days ago


Spectrum rating

7.9

Company rating: 7.9 out of 10

Based on 614 frontline employees who took The Breakroom Quiz

30th of 99 rated telecommunications companies


Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you enjoy creating robust technology solutions that drive operational excellence? Join Spectrum as a Systems Engineer II and help shape enterprise-wide Operations Support Systems applications, operating systems, and databases supporting every division. Your expertise in application administration and systems engineering will contribute to high-quality, scalable solutions that strengthen Spectrum’s performance and reliability. Your work will directly influence our technological advancement and service delivery. 

Shift desired: Mon-Fri, 6:00 am-3:00 pm


How You’ll Make an Impact 

  • Collaborate with cross-functional teams to design and review OSS application solutions 
  • Evaluate integration capabilities and solution designs for feasibility and value 
  • Develop detailed documentation and specifications for new and enhanced applications 
  • Estimate work efforts and support task prioritization and release planning 
  • Build and test core modules, tools, and release notes for system improvements 
  • Install, configure, and maintain OSS applications and related operating systems 
  • Provide 'on call' support to resolve OSS application issues after normal business hours  
  • Apply change management processes to minimize customer impact during maintenance 
  • Work with database administrators to configure, tune and maintain databases in variety of languages  
  • Document system configurations, upgrades, and change control policies 
  • Monitor and assist in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources  

Working Conditions 

  • Office environment 
  • On-call support on a rotation basis 

What You’ll Bring to Spectrum 


Required Qualifications 


Education 

  • Bachelor's degree in Computer Science or related field, or equivalent experience; may require Industry Standard Certifications 

Experience 

  • 3+ years of Application Development experience in relevant areas 
  • 2+ years of Network OSS application experience  
  • 2+ years of System administration experience  
  • 2+ years of Database support and development experience  
  • 2+ years in Enterprise Application Integration (EAI) experience 

Skills 

  • Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality; create detailed documentation to functionally understand new and existing applications; follow and implement established change and control policies and procedures; troubleshoot application problems  
  • Demonstrated in-depth knowledge of development tools, application frameworks, testing tools, and
  • OSS applications and software; choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process  

Preferred Qualifications 

Experience 

  • 5+ years of Application Development experience in relevant areas  
  • 3+ years of Network OSS application experience  
  • 3+ years of System Administration experience 
  • 3+ years of Database support and development experience 
  • 3+ years of experience in Enterprise Application Integration (EAI) 

#LI-CEB
ISY340 2026-78273 2026
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
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About Spectrum

Sourced by ZipRecruiter

Spectrum is America's fastest-growing TV, internet and voice provider. Our organization is one filled with a diverse group of hardworking people. They're committed to helping us grow, and we're committed to growing with them because making sure everyone reaches their full potential is a key part of our mission.

Industry

Technology, communication and media and telecommunications

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US