Customer Reliability Engineer Jobs in Reading, MA

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Candidates requiring sponsorship will not be considered.

Vicor is a place where engineers see the impact of their work every day. We're an American manufacturer of advanced 48V centric DC-DC converters with industry-leading power and current density, enabling breakthrough power delivery performance. As an engineering-focused company, we provide a hands-on opportunity to further innovate and advance the topologies, control systems, components and packaging of our power modules and the power delivery networks that drive key advancements in AI, electric vehicles, and aerospace.

In this role, the Reliability Engineer will focus on ongoing reliability programming and theoretical calculations. They will be comfortable presenting information cross-functionally and take initiative to drive projects to completion. 

• Develops and implements qualification plans and methods to meet customer requirements for long life failure rates.
• Schedules, coordinates and executes said qualification plans and methods in accordance with agreed time frames.
• Monitor new product reliability growth/demonstration activities against targets, to ensure sufficient progress toward those targets is being achieved.
• Develops and implements ongoing reliability monitoring methods to meet customer requirements for long life failure rates.  Provide trend analysis on critical to reliability parameters.
• Identify opportunities for reliability improvement in current products, and work within the product commercialization process to realize these improvements in successive generations of designs.
• Works with Design on development projects to ensure product reliability is a key consideration in development.
• Working in a team environment, resolve reliability problems that result in excessive in-house or customer failure rates
• Provide guidance to internal groups and interface with customers regarding reliability questions or concerns.
• Monitors reliability metrics and goals to drive quality improvement efforts.
• Distributes reports that track product and/or process reliability performance to internal groups and to customers.
• Make recommendations for test, burn-in screening and life test capital equipment acquisition.
• Provides acceleration tests results based on physics and best fit reliability models.
• Analyze field  performance MTTF, FIT , Survival 2,5,10 yr  data based on Weibull and Weibayse models.

• Bachelor's degree in related field, e.g. BSEE, Physics, Mechanical Engineering or Materials Science.
• Minimum of 3-5 years related experience.
• Familiarity with power conversion theory including AC/DC and DC/DC preferred.
• Certified as a CRE preferred.
• Ability to accomplish tasks through influencing others.
• Demonstrated Experience in the following:
  • MILHDK217 and Telcordia Reliability Prediction Calculations
  • Various aspects of the physics of failure of PCBs, and/or electronic components
  • Electronic circuits, components, PCBs and manufacturing processes
  • State-of-the-art reliability assessment methods and techniques
  • FMEA, Design of Experiments
• Detailed knowledge of statistical quality control parameters and characterization of yield changes in anticipated product lifetime and quality reliability outcomes.
• Ability to effectively communicate with a wide variety of internal and external customers and/or suppliers.
• Ability to use some or all of the following PC applications: MS Office, MS Project, MS Vision, MiniTab, JMP,  in generating reports, capturing data, and presenting data and information in an understandable format.
• Knowledge and understanding of business processes and how decisions impact customer satisfaction, product quality, and on-time delivery.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Vicor is an EO employer - M/F/Veteran/Disability

Salary Range:

$80,000 - $110,000

Please note: This range is based on our current market driven pay structures. Individual salaries are determined based upon a variety of factors including but not limited to, a candidates overall qualifications, such as skills, education, and experience as well as company internal equity.