Customer Reliability Engineer Jobs in Milwaukee, WI

Drive Innovation in Industrial Pumping Systems

At Wilo USA, we are building the next generation of intelligent pumping solutions through innovation, engineering excellence, and advanced industrial technology. We are seeking a highly motivated Motors, Controls & Instrumentation (MC&I) Product Engineer to support the development, evaluation, testing, and integration of electric motors, VFDs, controls, instrumentation, and connectivity solutions for industrial pumping systems.

This role is ideal for an engineer who enjoys working across electrical, mechanical, controls, manufacturing, and product development disciplines while solving complex real-world industrial challenges.

If you have experience with motor systems, VFDs, industrial controls, instrumentation, and system integration and want to work in a collaborative manufacturing environment where your work directly impacts product performance and innovation we want to hear from you.

What Youll Do

Product Engineering & Development

• Evaluate and support the development of electric motors, VFDs, and motor control systems for new and existing pumping products
• Support motor sizing, inverter matching, control loop tuning, and system optimization
• Collaborate with engineering, manufacturing, quality, and product management teams to define technical requirements

Controls & Systems Integration

• Configure and troubleshoot PLCs, HMIs, SCADA systems, and industrial communication protocols
• Support integration of Modbus, EtherNet/IP, PROFINET, CAN/CANopen, and related communication systems
• Assist with instrumentation specification, I/O validation, and controls integration

Connectivity & Remote Monitoring

• Support telemetry and remote monitoring technologies including Wi-Fi, cellular, and LoRa/LPWAN communications
• Assist with networking and connectivity troubleshooting for smart pumping systems

Testing & Validation

• Develop and execute product validation and reliability testing
• Support test lab capability development and motor/VFD evaluation processes
• Perform failure analysis, FMEA/DFMEA activities, and root cause investigations

Manufacturing & Customer Support

• Support pilot builds, manufacturing launch activities, and product release efforts
• Provide technical troubleshooting support for motors, VFDs, instrumentation, and control systems
• Coordinate with suppliers and support compliance efforts related to UL, CSA, and CE requirements

What Were Looking For

Required Qualifications

• Bachelors degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or related field
• 35 years of experience in motor systems, electromechanical product engineering, controls engineering, or industrial automation
• Experience with: Variable Frequency Drives (VFDs), PLC programming and troubleshooting, HMI and SCADA systems, Industrial instrumentation and controls, and Industrial communication protocols
• Ability to read and interpret: P&IDs, Wiring diagrams, Electrical schematics, and I/O lists
• Hands-on troubleshooting and system integration experience in an industrial or manufacturing environment

Preferred Qualifications

• Experience with pumping systems or rotating equipment
• Understanding of telemetry, wireless communications, and industrial networking
• Familiarity with reliability engineering methods including FMEA/DFMEA
• Experience working with UL, CSA, or CE product compliance standards
• Masters degree preferred

Why Join Wilo?

• Global manufacturer with strong investment in innovation and technology
• Collaborative engineering and manufacturing environment
• Opportunity to work on advanced industrial pumping and smart system technologies
• Exposure to cross-functional teams and product lifecycle ownership
• Competitive compensation and benefits package
• Career growth opportunities within a global organization

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off & Holidays
• Career Development Opportunities
• Collaborative Team Environment
• Global Exposure & Innovation-Focused Culture

Apply Today!

Join a company where engineering innovation, continuous improvement, and customer-focused solutions drive everything we do.

Apply now to join the Wilo team.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

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