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Customer Reliability Engineer Jobs in Gilbert, AZ

Description We are seeking an experienced Site Reliability Engineer (SRE) to join a high-performing ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

SRE Analyst II

Scottsdale, AZ · On-site

$60K - $80K/yr

The Site Reliability Engineer (SRE) Analyst II is the organization's Second line of support and ... Knowledge • Proficient with CRM systems, MS Teams, Excel, Word, and PowerPoint • Proficient ...

Customer focused to provide quality service to improve equipment and process reliability. * Knowledge and understanding of reliability centered maintenance practices. * Experience with engineering ...

Senior Reliability Engineer

Phoenix, AZ · On-site

$105K - $145K/yr

Customer focused to provide quality service to improve equipment and process reliability. Knowledge and understanding of reliability centered maintenance practices. Experience with engineering design ...

Site Reliability Engineer I

Tempe, AZ · On-site

$54.50 - $72.50/hr

We're looking for a Site Reliability Engineer I to join our ever-evolving Site Reliability ... Strengthen customer and business confidence by helping ensure production environments remain secure ...

Site Reliability Engineer III Location: Chandler, Arizona (Hybrid) Duration: 12 months Role ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

Description The Resy Site Reliability Engineering groups goal is to ensure Resy Customers can always use the service reliably. We're looking for engineers to be part of an empowered, self-organizing ...

New

Description The Resy Site Reliability Engineering groups goal is to ensure Resy Customers can always use the service reliably. We're looking for engineers to be part of an empowered, self-organizing ...

Site Reliability Engineer III

Chandler, AZ · On-site

$58.25 - $77.25/hr

Job#: 3046883 Site Reliability Engineer III Location: Chandler, Arizona (Hybrid) Duration: 12 ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

Showing results 21-40

Customer Reliability Engineer information

See Gilbert, AZ salary details

$60.8K

$117.6K

$140.6K

How much do customer reliability engineer jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer reliability engineer in Gilbert, AZ is $117,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,200.00 and $128,600.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Gilbert, AZ?

For Customer Reliability Engineer jobs in Gilbert, AZ, the most frequently searched job titles are:

What cities near Gilbert, AZ are hiring for Customer Reliability Engineer jobs?

Cities near Gilbert, AZ with the most Customer Reliability Engineer job openings:

$70.24/hr

Contractor

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Description

We are seeking an experienced Site Reliability Engineer (SRE) to join a high-performing cloud operations team responsible for supporting and maintaining a diverse portfolio of enterprise cloud platforms. This individual will serve as a true SRE, focusing heavily on automation, observability, incident management, and platform reliability across a multi-cloud environment. The team provides Level 3 support for a broad range of cloud-based products and services. Daily responsibilities include triaging and resolving escalated incidents from L1 and L2 support teams, performing deep root cause analysis, and determining whether issues are related to customer applications, platform services, or engineering defects. When required, the engineer will collaborate with development and engineering teams to drive permanent solutions and platform improvements

Skills

Python, Terraform, Linux

Top Skills Details

Python,Terraform,Linux

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Chandler, AZ.

Pay and Benefits

The pay range for this position is $70.24 - $70.24/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Chandler,AZ.

Application Deadline

This position is anticipated to close on Aug 28, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.


TEKsystems logo

About TEKsystems

Sourced by ZipRecruiter

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Hanover, MD, US