1

Customer Reliability Engineer Jobs in Idaho (NOW HIRING)

Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service ... and reliability * Partner with controls/automation resources to define recipes, process control ...

You'll investigate yield and reliability issues, define standard procedures, apply statistical ... Your work will directly influence product performance, customer satisfaction, and longterm ...

Our success is driven by advanced technology, strong customer partnerships, and most importantly ... The Equipment Engineer for Clean Tools is responsible for the performance, reliability, and ...

Reliability: * Continually evaluate system performance, identify poor performing equipment and ... Identify system deficiencies and escalate to customer point of contact for resolution. * Support ...

Data Engineer III

Boise, ID · On-site

$109K - $130K/yr

Simplot has major operations in nine countries with products and services available to customers ... ensuring reliability, scalability, and performance * Collaborates effectively with business ...

Data Engineer III

Boise, ID · On-site

$109K - $130K/yr

Simplot has major operations in nine countries with products and services available to customers ... ensuring reliability, scalability, and performance * Collaborates effectively with business ...

Data Engineer III

Boise, ID

$109K - $130K/yr

Simplot has major operations in nine countries with products and services available to customers ... ensuring reliability, scalability, and performance * Collaborates effectively with business ...

Deliver measurable improvements in productivity, quality, reliability, cost, delivery, and employee ... Strong customer service skills and a collaborative approach * Requires excellent communication ...

New

Software Engineer

Pocatello, ID · Remote

$120K - $165K/yr

Software Engineer (Full Stack) Full-time | Remote - United States | Reports to VP Engineering ... system reliability * Partner cross-functionally with Product, Design, Operations, and Customer ...

Industrial Performance Engineer

Nampa, ID · On-site

$65K - $86K/yr

Deliver measurable improvements in productivity, quality, reliability, cost, delivery, and employee ... Strong customer service skills and a collaborative approach * Requires excellent communication ...

New

Industrial Performance Engineer

Nampa, ID · On-site

$67K - $88K/yr

... quality, reliability, productivity, and cost. The position is responsible for turning ideas into ... flexibility Strong customer service skills and a collaborative approach Requires excellent ...

High Bandwidth Memory Quality Engineer

Boise, ID · On-site

$68K - $88K/yr

Cooperatively develop and establish reliability targets and standards with technology development and product engineering teams. Review internal quality metric and drive customer DPM to BIC.

Reliability: * Continually evaluate system performance, identify poor performing equipment and ... Identify system deficiencies and escalate to customer point of contact for resolution. * Support ...

Project Engineer

Idaho Falls, ID · On-site

$70K - $115K/yr

Coordinate with customers and team members to ensure the system design meets customer and ... reliability as well as reducing costs. Scientech offers products and services for the nuclear ...

Partner with customers and internal application teams to onboard, enable, and optimize AI workloads ... Propose and implement system enhancements that will improve the performance and reliability of ...

Showing results 41-60

Customer Reliability Engineer information

See Idaho salary details

$57.4K

$111K

$132.7K

How much do customer reliability engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer reliability engineer in Idaho is $111,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,400.00 and $121,400.00 per year, depending on experience, location, and employer.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) works with clients to ensure the reliability, performance, and availability of products or services. They analyze system issues, develop solutions, and often collaborate with engineering teams to improve infrastructure and customer experience, typically using monitoring tools and technical expertise. CREs may also provide technical support and guidance to help clients optimize their use of the company's offerings.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

What are popular job titles related to Customer Reliability Engineer jobs in Idaho?

For Customer Reliability Engineer jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Idaho look for?

The top searched job categories for Customer Reliability Engineer jobs in Idaho are:

What cities in Idaho are hiring for Customer Reliability Engineer jobs?

Cities in Idaho with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Idaho as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $111,000 per year, or $53.4 per hour.

Dairy Process Engineer

Albertsons

Boise, ID • On-site

Full-time

Medical, Dental, Retirement, PTO

Re-posted 20 days ago


Albertsons rating

5.9

Company rating: 5.9 out of 10

Based on 1,155 frontline employees who took The Breakroom Quiz

65th of 122 rated grocery stores


Job description


Why choose us?
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who's not just seeking a job, but someone who wants to make an impact. In this role, you'll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that's constantly evolving.
ACI is seeking an experienced Dairy Process Engineer to support manufacturing line optimization, process standardization, and continuous improvement initiatives across its operations. This is a corporate position that will work directly with plant leadership, operations, and engineering teams to improve throughput, reduce variability, and establish scalable, best practice process standards.
The Dairy Process Engineer will take a hand on, data driven approach to evaluating current state operations, identifying performance gaps, and supporting the design and execution of practical improvements. The role will report to the Director of Corporate Engineering. This is a full-time role, intended to accelerate near term operational results while building sustainable process capabilities within ACI. The position requires regular travel to ACI sites as business needs dictate.
This role owns process standards and standard work for assigned process areas and is expected to influence capital, automation/controls, and operating strategy decisions through technical leadership and change management.
Main responsibilities:
  • Assess existing manufacturing lines and process flows to identify constraints, inefficiencies, and sources of variability (including CIP, changeovers, and transition losses)
  • Lead and support process optimization initiatives focused on throughput improvement, yield enhancement, and cycle-time reduction
  • Develop, document, and standardize best-practice operating procedures, process parameters, and control strategies
  • Support process definition and requirements for capital projects, including scope development and user requirements
  • Participate in equipment selection, commissioning/FAT support where applicable, and startup optimization for new or modified lines
  • Collaborate with plant engineering managers on line modifications and process/controls changes to improve performance and reliability
  • Partner with controls/automation resources to define recipes, process control limits, and data collection needs; leverage PLC/SCADA and historian tools to extract and analyze process data
  • Optimize CIP circuits, recovery, and sanitation effectiveness; ensure process improvements maintain or improve food safety and sanitation performance
  • Ensure process changes comply with safety standards and safe-work practices; participate in risk assessments where applicable and champion safe implementation of process changes
  • Partner with operations, maintenance, quality, and engineering teams to implement process improvements with minimal disruption to production
  • Support line balancing, capacity analysis, and performance benchmarking across sites or production areas
  • Apply continuous improvement methodologies to drive measurable operational gains
  • Analyze production and performance data to track results, identify trends, and inform decision-making
  • Assist in root-cause analysis for chronic process issues, quality defects, or reliability challenges
  • Support operator training and change management associated with new or updated process standards
  • Contribute to the development of scalable process templates and playbooks deployable across ACI operations

We are looking for candidates who possess the following:
  • Bachelor's degree in chemical engineering, mechanical engineering, industrial engineering, or a related discipline
  • 5 plus years of experience in dairy or refrigerated food manufacturing environments, supporting fluid milk, cultured products, cheese, ice cream, or related dairy processes
  • Hands on experience with dairy unit operations, including pasteurization (HTST/UHT), homogenization, separation/standardization, fermentation, freezing, and packaging
  • Exposure to industrial controls and automation in dairy processing environments (e.g., PLC/SCADA systems such as Rockwell, Siemens, Wonderware) and recipe management / process control limits
  • Experience extracting and working with manufacturing/process data from systems such as
  • FactoryTalk, Ignition, or similar; basic SQL or data-extraction skills preferred
  • Familiarity with dairy regulatory and quality frameworks, including FDA/PMO requirements, HACCP, and internal quality standards
  • Demonstrated experience optimizing production lines in a regulated or quality-driven manufacturing environment
  • Strong understanding of dairy mass balance, yield drivers, and loss points (e.g., cream losses, trim, rework, CIP interface losses)
  • Experience working directly on the plant floor to diagnose issues and implement improvements
  • Proven ability to translate analytical findings into practical, operator-ready solutions
  • Experience supporting multi-site manufacturing organizations or standardized production platforms
  • Familiarity with Lean manufacturing or similar improvement frameworks
  • Proficiency with statistical analysis tools (advanced Excel and/or similar) and process mapping software
  • Exposure to change management and operator training during process rollouts

We believe the successful candidate has these skills and competencies:
  • Manufacturing process optimization and continuous improvement
  • Process standardization and documentation (SOPs, standard work, control plans)
  • Data analysis and performance monitoring (KPIs, throughput, yield, downtime)
  • Manufacturing controls/automation collaboration (recipes, process control limits) and data extraction (historian/SCADA; basic SQL)
  • Structured problem solving and root-cause analysis
  • Cross-functional collaboration and stakeholder engagement
  • Clear technical communication with both engineering and operations audiences
  • Ability to work independently in a delivery-focused role

We also provide a variety of benefits including:
  • Competitive wages paid weekly
  • Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve

#LI-SAIZ
Our Values - Click below to view video: ACI Values
A copy of the full job description can be made available to you.
About Us
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).

What Albertsons employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom