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Customer Reliability Engineer Jobs in Idaho (NOW HIRING)

ENGINEER, DEMQRA AUTOMOTIVE PQRE

Boise, ID · On-site

$97K - $122K/yr

As a Product Quality and Reliability Assurance (PQRA) Qualification Engineer passionate about ... You will ensure these meet customer and industry standards, such as NASA/GSFC PEMINST001 and ...

With a customer-first mindset, we make doing business with McCain easy. About the role . The ... Effectively partners with mechanics, project engineers and managers in determining and carrying out ...

Customer Support Engineer page is loaded## Customer Support Engineerlocations: Sandpointtime type ... We offer an opportunity to make a direct impact on the safety, reliability, and performance of our ...

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Customer Reliability Engineer information

See Idaho salary details

$57.4K

$111K

$132.7K

How much do customer reliability engineer jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer reliability engineer in Idaho is $111,000.00, according to ZipRecruiter salary data. Most workers in this role earn between $96,400.00 and $121,400.00 per year, depending on experience, location, and employer.

What is a customer reliability engineer?

A Customer Reliability Engineer (CRE) is a technical professional who works closely with customers to ensure the reliability, performance, and uptime of software products and services. CREs act as a bridge between customers and engineering teams, helping to identify, troubleshoot, and resolve reliability issues. They often collaborate with multiple departments to implement best practices, monitor systems, and proactively address potential problems, ultimately aiming to improve the overall customer experience.

What skills and qualifications are needed to thrive as a customer reliability engineer?

To thrive as a Customer Reliability Engineer, you need a solid background in systems engineering, incident management, and troubleshooting, often supported by a degree in computer science or related field. Familiarity with cloud platforms (such as AWS or GCP), monitoring tools (like Datadog or Prometheus), and automation scripts is typically required. Exceptional communication, problem-solving abilities, and a customer-centric mindset are vital soft skills for this role. These skills ensure efficient incident resolution, strong client relationships, and reliable system performance under pressure.

How does a customer reliability engineer typically interact with clients and internal engineering teams?

Customer Reliability Engineers serve as a vital bridge between clients and internal technical teams. They regularly communicate with customers to understand their needs, troubleshoot issues, and provide technical guidance. Internally, they collaborate closely with product, support, and development teams to relay customer feedback, help prioritize reliability improvements, and ensure seamless incident resolution. This cross-functional role requires strong communication skills and the ability to translate technical information for different audiences, making every day varied and impactful.

What is the difference between Customer Reliability Engineer vs Site Reliability Engineer?

AspectCustomer Reliability EngineerSite Reliability Engineer
CredentialsTypically requires engineering degrees, certifications in cloud platforms (AWS, Azure), and knowledge of customer supportRequires engineering degrees, certifications in cloud and systems management, with a focus on infrastructure
Work EnvironmentCustomer-facing, involves direct interaction with clients to resolve issues and improve reliabilityPrimarily internal, focused on maintaining and improving system reliability and scalability
Employer & Industry UsageUsed by cloud service providers and tech companies with a customer support componentCommon in large tech companies managing large-scale infrastructure and services

The main difference is that Customer Reliability Engineers focus on ensuring customer satisfaction and resolving client-specific issues, while Site Reliability Engineers concentrate on internal system stability and scalability. Both roles require technical expertise and cloud knowledge but serve different operational needs.

How much do customer reliability engineers get paid?

Customer Reliability Engineers typically earn a median annual salary between $80,000 and $130,000, depending on experience, location, and industry. They often require skills in cloud platforms, troubleshooting, and automation tools, which can influence compensation levels.

What does a customer reliability engineer do?

A customer reliability engineer (CRE) is responsible for ensuring the reliability, performance, and availability of a company's products or services for customers. They analyze system issues, collaborate with development and support teams, and implement solutions to improve customer experience, often using monitoring tools and technical troubleshooting skills.

What are popular job titles related to Customer Reliability Engineer jobs in Idaho?

For Customer Reliability Engineer jobs in Idaho, the most frequently searched job titles are:

What job categories do people searching Customer Reliability Engineer jobs in Idaho look for?

The top searched job categories for Customer Reliability Engineer jobs in Idaho are:

What cities in Idaho are hiring for Customer Reliability Engineer jobs?

Cities in Idaho with the most Customer Reliability Engineer job openings:

Infographic showing various Customer Reliability Engineer job openings in Idaho as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $111,000 per year, or $53.4 per hour.

ENGINEER, DEMQRA AUTOMOTIVE PQRE

Micron

Boise, ID • On-site

$97K - $122K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 25 days ago


Micron Technology rating

8.6

Company rating: 8.6 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

27th of 159 rated electronics manufacturers


Job description

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

About our Team:
As a Product Quality and Reliability Assurance (PQRA) Qualification Engineer passionate about Aerospace & Defense (A&D) at Micron Technology, Inc., you will lead both qualification and ongoing monitoring of DRAM, NAND, and memory products. These products are built for high reliability and critical use cases. You will collaborate with Engineering, Manufacturing, and external partners to ensure qualification, screening, and acceptance practices are accomplished accurately. You will also develop reliability methodologies, assess product performance, and drive continuous improvement aligned to A&D standards and expectations.

Position Overview:
In this role, you will establish and enforce requirements, including specifications, Defects per Million (DPM) or equivalent experience, Failure In Time (FIT), and lifetime or mission profile expectations. You will ensure these meet customer and industry standards, such as NASA/GSFC PEMINST001 and relevant military standards. You will perform risk assessments, respond to product deviations, support manufacturing teams with reliability issues, and build deep product, process, and standards knowledge. Travel may be required 1-3 times per year, with durations of 3-10 days for domestic and international trips.

Responsibilities:

  • Conduct New Product Qualification (including A&D qualification and lotlevel upscreening), define qualification and acceptance requirements for commercial, automotivebaseline, and A&D variants, and review qualification and upscreening data to ensure requirements are met, including issuing product release notifications and lot acceptance dispositions

  • Understand DRAM/NAND failure mechanisms, A&D environmental stressors, packaging integrity concerns, and perform risk assessments across qualification cycles evaluating standards gaps, mission profiles, and traceability requirements

  • Develop Product Reliability Methodology, Monitors, Metrics, and Specifications by coordinating with R&D, test, package reliability, and product engineering teams; maintain reliability tests and monitor strategies aligned to PEMINST001 and internal governance processes

  • Develop and maintain quality and reliability requirements, including FIT, lifetime, mission profiles, DPM/PPM, screening yield limits, and excursion risk, while assessing deviations, defining containment actions, supporting change analysis, and driving disposition decisions (ship/hold/scrap/rework)

  • Provide internal technical support for customer support teams, assist with RMA analysis, supply manufacturing history and traceability, prepare qualification summaries and audit responses, maintain Reliability Process Monitor (RPM) plans, and support corrective actions across manufacturing and suppliers

  • Guide and consult by supporting qualification reviews, preparing compliance evidence packages, working with engineering and test partners, and maintaining knowledge of standards such as PEMINST001, AS6294, MILSTD883/750, and MILPRF38535

Minimum Qualifications:

  • B.S or Equivalent in EE or related field of study

  • 3+ years of experience in semiconductor quality, reliability, product engineering, or qualification (DRAM/NAND preferred); experience supporting Aerospace & Defense and/or highreliability programs strongly preferred

  • Proficiency with Microsoft Office applications

  • Knowledge of DRAM, NAND, VLSI (Very Large Scale Integration), semiconductor physics, and semiconductor manufacturing (wafer fab, assembly, and test)

  • Demonstrated ability to lead multi-functional qualification activities and drive decisions using data, risk assessment, and clear user documentation

  • Experience collaborating with customers and auditors, developing evidence packages, and supporting corrective action closure in regulated or highreliability environments

Preferred Qualifications:

  • Familiarity with data analysis and scripting or automation tools (e.g., Python, Perl, C++, Java)

  • Solid understanding of aerospace and military microelectronics standards and flows, including NASA/GSFC PEMINST001 and SAE AS6294

  • Familiarity with military test and qualification frameworks such as MILSTD883, MILSTD750, MILPRF38535, and configuration control and traceability expectations

  • Awareness of radiation reliability concepts such as Total Ionizing Dose (TID) and Single Event Effects (SEE) and their impact on qualification strategies

  • Experience working with external test houses, screening processes, and audit readiness expectations

  • Comfortable leveraging AI tools to increase efficiency.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

To learn about your right to work click here.

To learn more about Micron, please visit micron.com/careers

For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at hrsupport_na@micron.com or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.

Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.


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