Customer Reliability Engineer Jobs in California

LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases-within organizations, between brands, and across its premier global network of top-quality partners.

Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.

LiveRamp powers exceptional experiences by making it safe and easy to connect the world's data, people, and applications. We are the industry pace-setter and one of the fastest growing SaaS businesses-the enabling product behind many of the world's biggest brands and technology platforms.

The Global SRE team is responsible for owning and supporting deployments of global products, and providing first line operational support. We are looking for a Senior Site Reliability Engineer who is excited about establishing and advocating for best practices for product deployments and SRE. Relevant industry experience is important (Software Engineer, Site Reliability Engineer (SRE), Systems Engineer, DevOps Engineer, Network Engineer, Database Administrator or similar role), but ultimately less so than your demonstrated abilities and attitude. You will be able to leverage your software engineering expertise to understand the needs of teams and guide them in improving their systems.

You will:

• Support and/or own the deployment of global products including setting up production and internal environments

• Provide 24/7 first line of Engineering support (via follow the sun teams in all regions) for any issues related to global product deployment, availability and internal operations support.

• Drive effective resolutions of core product issues with Engineering teams

• Setup and maintain Infrastructure & Product Reliability monitoring and alerting

• Maintain and enhance CI/CD Tooling and Terraform scripts in support of the mission in close collaboration with DevOps team

• Maintain and enhance Engineering Operational Documentation for supported products.

• Provide expertise to build and maintain products operational documentation and setting up product SRE practices

• Experience working with real-time and NoSQL Databases such as SingleStore DB, ScyllaDB, Cassandra or Dynamodb

• Optimize the performance and cost of the systems and rightsize Kubernetes containers.

• Work in close collaboration with SRE team members and Engineering organizations based in California, Paris, Nantong, Singapore, Australia and others.

Required Skills:

• 5+ years of experience in the fields of SRE, DevOps or production engineering

• Experience in Infrastructure as code (IaC) using Terraform

• Experience in building continuous integration declarative pipelines in Jenkins or CircleCI

• Experience with platforms like Kubernetes, Containers and public clouds (GCP or AWS)

• Experience with deployment and monitoring of highly scalable products.

• Hands on experience on FinOps and autoscaling Kubernetes clusters.

• Experience in Python or Go programming language.

• Experience with SRE best practices, working knowledge of observability principles is a big plus

• Ability to lead and mentor other engineers in the team for SRE best practices

• Ability to diagnose technical problems, debug code, and automate routine tasks

• Experience with securing systems in a public cloud environment

• Understands how to engage other engineers as stakeholders

• Enjoy working as part of a distributed team: smart, ethical, friendly, hard-working, and productive

• Bachelor's degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience

Benefits:

• People. Work with talented, collaborative, and friendly people who love what they do.

• Food. Enjoy catered meals, boundless snacks, and the occasional food truck.

• Fun. We host events such as game nights, happy hours, camping trips, and sports leagues.

• Stock. Every employee is a stakeholder in our future. Health and Saving. Receive the benefits of comprehensive health, dental, vision and disability insurance along with a 401k matching plan.

For All NYC POSTINGS & SF POSTINGS

The approximate annual base compensation range is $167,000 to $196,500 The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, geography, as well as internal equity among our team.

[Generated by workday based on location]

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

LiveRampers are empowered to live our values of committing to shared goals and operational excellence. Connecting LiveRampers to new ideas and to one another is one of our guiding principles-one that informs how we hire, train, and grow our global teams across nine countries and four continents. By continually building inclusive, high belonging teams, LiveRampers can deliver exceptional work, champion innovative ideas, and be their best selves. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes

• People: Work with talented, collaborative, and friendly people who love what they do.

• Fun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.

• Work/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.

• Comprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.

• Savings: Our 401K matching plan-1:1 match up to 6% of salary-helps you plan ahead. Also Employee Stock Purchase Plan - 15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)

• RampRemote: A comprehensive office equipment and ergonomics program-we provide you with equipment and tools to be your most productive self, no matter where you're located

LiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

California residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.