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Customer Relationship Officer Jobs (NOW HIRING)

TEKsystems

Member Relationship Officer

Green Bay, WI

$46K - $54K/yr

Description The Member Relationship Officer creates a positive impression and establishes strong ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Member Relationship Officer

Green Bay, WI · On-site

$46K - $54K/yr

Description The Member Relationship Officer creates a positive impression and establishes strong ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Member Relationship Officer

Green Bay, WI · On-site

$46K - $54K/yr

Description The Member Relationship Officer creates a positive and memorable member experience by ... Customer Service * Consumer Lending * Financial Services * Banking Operations * Relationship ...

TEKsystems

Member Relationship Officer

Green Bay, WI · On-site

$46K - $54K/yr

Description The Member Relationship Officer creates a positive and memorable member experience by ... Customer Service * Consumer Lending * Financial Services * Banking Operations * Relationship ...

TEKsystems

Member Relationship Officer

Green Bay, WI

$46K - $54K/yr

Now Hiring for a Member Relationship Officer for a growing credit union in Appleton, WI ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

TEKsystems

Member Relationship Officer

Green Bay, WI

$46K - $54K/yr

Now Hiring for a Member Relationship Officer for a growing credit union in Appleton, WI ... We accelerate business transformation for our customers. Our expertise in strategy, design ...

WESBANCO

Client Relationship Officer

Bowie, MD

SUMMARY: The Client Relationship Officer supports the line of business by providing exceptional ... CUSTOMER SERVICE SKILLS: Willingness to provide a level of service which will clearly differentiate ...

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Customer Relationship Officer information

See salary details

$28K

$80.7K

$140.5K

How much do customer relationship officer jobs pay per year?

As of Sep 14, 2026, the average yearly pay for customer relationship officer in the United States is $80,705.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Relationship Officer vs Customer Service Representative?

AspectCustomer Relationship OfficerCustomer Service Representative
Primary RoleBuilds and maintains long-term customer relationships, focusing on customer retention and satisfaction.Handles customer inquiries, resolves issues, and provides support for immediate concerns.
Required SkillsCommunication, relationship management, sales, and problem-solving skills.Communication, problem-solving, and product knowledge.
Work EnvironmentOften in client-facing roles, including sales and account management teams.Call centers, retail, or online support centers.
Common CertificationsCustomer Relationship Management (CRM) certifications, communication courses.Customer service training, communication certifications.

While both roles involve interacting with customers, a Customer Relationship Officer focuses on building lasting relationships and driving customer loyalty, whereas a Customer Service Representative primarily addresses immediate customer issues and inquiries. Understanding these differences helps in choosing the right career path or job search focus.

What is the work of a customer relationship officer?

A customer relationship officer is responsible for managing and maintaining positive relationships with clients, addressing their inquiries, resolving issues, and ensuring customer satisfaction. They often use communication skills, CRM software, and product knowledge to support client retention and loyalty. The role may involve regular follow-ups, data analysis, and collaboration with sales or support teams.

What cities are hiring for Customer Relationship Officer jobs?

Cities with the most Customer Relationship Officer job openings:

What states have the most Customer Relationship Officer jobs?

States with the most job openings for Customer Relationship Officer jobs include:

What are popular job titles related to Customer Relationship Officer jobs?

For Customer Relationship Officer jobs, the most frequently searched job titles are:

Customer Relationship Officer jobs near you
Infographic showing various Customer Relationship Officer job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $80,705 per year, or $38.8 per hour.

Business Relationship Officer

South Pasadena, CA • On-site

East West Bank
Commercial Banking • 1 - 5K employees
Learn more about East West Bankexternal

$69K - $75K/yr

Other

Re-posted 7 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Introduction

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement.

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

Overview

Being the next generation Business Relationship Officer at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

As Relationship Officer, you will play a key role in

  • managing and retaining existing customers and cultivating new relationships with customers to expand East West Bank’s customer base to grow assets, loans, and deposits.
  • working with internal business partners to facilitate the connection to customers to help them with specialized financial needs.

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

Responsibilities
  • Achieve quarterly/annual goals through business generation of C&I, CRE, mortgages, SBA, treasury management, deposits, investments, and international and other commercial and consumer products offered through East West Bank
  • Understand the bank’s credit policy to be able to identify client’s eligibility for loan products. Understand client’s business, industry and identify strategies to create new business opportunities and provide need-based products to customers.
  • Motivate, coach and provide guidance to employees to achieve sales and service goals
  • Efficiently manages time and is result driven
  • Expert in using digital resources and technologies to optimize clients’ digital banking experience and possess the aptitude to learn new programs
  • Educate customers on how to use digital platforms to bank and invest when, where and how they want
  • May perform other duties as assigned
Qualifications
  • Bachelor’s degree or business relevant associate degree such as business management, admin or finance preferred
  • 3+ years in commercial lending and or/consultative relationship sales role in a related industry with proven sales track record
  • In-depth knowledge of banks, credit and deposit products; experience in international activities between U.S. and Greater China preferred
  • Strong sales and service skills including prospecting and networking.
  • Proven success in establishing new clients, deepening customer relationships, and delivering results
  • Strong financial acumen and communication skills
  • Strong problem-solving and decision-making skills. Able to manage client concerns
  • Has the ability to learn and adapt to latest information and technology platforms
  • Strong desire and capability to influence, educate and connect team, partners, and customers to technology

Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time.

CompensationThe base pay range for this position is USD $69,000.00/Yr. - USD $75,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
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