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Customer Relationship Associate Jobs in Arizona (NOW HIRING)

VP, Relationship Banker II

Scottsdale, AZ ยท On-site

$83K - $117K/yr

Experience with CRM systems. * Strong mathematical and analytical skills. * Excellent written and ... Experience mentoring or supporting less experienced associates. * Comfortable representing the Bank ...

Manages and monitors existing Commercial customer relationships on an ongoing, day-to-day, and ... Ability to provide backup to manager and provide direction to other associates as needed or ...

New

Experience with CRM systems. * Strong mathematical and analytical skills. * Excellent written and ... Experience mentoring or supporting less experienced associates. * Comfortable representing the Bank ...

VP, Relationship Banker II

Scottsdale, AZ ยท On-site

$83K - $117K/yr

Experience with CRM systems. * Strong mathematical and analytical skills. * Excellent written and ... Experience mentoring or supporting less experienced associates. * Comfortable representing the Bank ...

VP, Relationship Banker II

Scottsdale, AZ ยท On-site

$83K - $117K/yr

Experience with CRM systems. * Strong mathematical and analytical skills. * Excellent written and ... Experience mentoring or supporting less experienced associates. * Comfortable representing the Bank ...

Document all interactions in the CRM system with accurate data entry and attention to detail ... Morgan Ross Benefit offerings available for our associates include medical, dental, vision, life ...

Showing results 41-60

Customer Relationship Associate information

See Arizona salary details

$23.3K

$43.9K

$62.4K

How much do customer relationship associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer relationship associate in Arizona is $43,881.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $46,600.00 per year, depending on experience, location, and employer.

What does a customer relationship associate do?

A Customer Relationship Associate is responsible for building and maintaining positive relationships with clients or customers. They handle inquiries, resolve issues, and provide information about products or services. Their goal is to ensure customer satisfaction, encourage loyalty, and support the overall growth of the company by delivering excellent service. They often communicate with customers via phone, email, or in-person, and may also assist with account management and feedback collection.

What are the key skills and qualifications needed to thrive as a customer relationship associate?

To thrive as a Customer Relationship Associate, you need strong communication skills, a customer-focused mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software such as Salesforce, MS Office Suite, and ticketing systems is commonly required. Exceptional interpersonal skills, problem-solving abilities, and patience help you stand out in managing diverse client needs. These competencies are crucial for building lasting client relationships, ensuring customer satisfaction, and supporting business growth.

What are some common challenges faced by customer relationship associates, and how can they be addressed?

Customer Relationship Associates often encounter challenges such as managing high volumes of customer inquiries, dealing with difficult clients, and balancing administrative tasks with relationship-building efforts. Developing strong communication and problem-solving skills can help address these challenges, as well as staying organized and using CRM tools efficiently. Regular training and collaborating closely with team members also support effective handling of complex situations and continuous improvement in customer service.

What is the difference between Customer Relationship Associate vs Customer Service Representative?

AspectCustomer Relationship AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or sales experienceHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentOffice settings, client-facing roles, sales environmentsCall centers, retail, office settings, customer support centers
Employer & Industry UsageBanking, insurance, retail, telecommunicationsRetail, telecom, hospitality, tech support
Common Search & Comparison IntentUnderstanding roles involving client engagement and relationship buildingCustomer support and issue resolution

The main difference is that a Customer Relationship Associate focuses on building and maintaining long-term client relationships, often involving sales and personalized service. In contrast, a Customer Service Representative primarily handles customer inquiries, complaints, and support issues. Both roles require strong communication skills and customer-focused credentials, but their daily tasks and objectives differ based on relationship management versus support functions.

Is a customer relationship associate an entry level job?

A customer relationship associate is often considered an entry-level position that typically requires good communication skills and basic customer service experience. Many employers provide on-the-job training, making it accessible to candidates without extensive prior experience.

Is customer relationship associate a stressful job?

Customer Relationship Associates often handle customer inquiries, resolve issues, and maintain client satisfaction, which can be demanding during busy periods or when managing difficult customers. The job may involve multitasking and meeting performance targets, but stress levels vary depending on the work environment and individual skills. Proper training and support can help manage workload-related stress.

What are the most commonly searched types of Customer Relationship jobs in Arizona?

The most popular types of Customer Relationship jobs in Arizona are:

What cities in Arizona are hiring for Customer Relationship Associate jobs?

Cities in Arizona with the most Customer Relationship Associate job openings:

Infographic showing various Customer Relationship Associate job openings in Arizona as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $43,881 per year, or $21.1 per hour.

VP, Relationship Banker II

First Western

Scottsdale, AZ โ€ข On-site

$83K - $117K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

VP, Relationship Banker II

Location: Scottsdale, AZ (In-Office)

Job Type: Full-Time Exempt

Salary: $83,700 - $117,000/YRย  ย  Actual offer will be based on experience, location, education, and/or skills

Applications should be submitted for consideration no later 09/30/2026.

____________________________________________________________________________________________________

Who We're Looking For

You're a client-focused banker with a strong foundation in commercial lending, portfolio management, and relationship growth. You combine credit and service expertise with the ability to identify revenue opportunities and deliver tailored financial solutions.

You work proactively to acquire and deepen relationships, whether through networking, referrals, or direct outreach. You're confident in managing loan requests from structuring to closing and bring a collaborative, consultative approach to client engagement. If you're someone who drives results while balancing service, structure, and execution-this role is for you.

About the Role

The VP, Relationship Banker II, is responsible for growing and retaining client relationships, supporting Profit Center (PC) revenue goals, and delivering a full range of financial solutions. This role contributes to the production of loans, deposits, and referrals to other business lines while helping manage new and existing client relationships.

Day-to-day responsibilities include identifying opportunities, facilitating and structuring credit requests, managing loan portfolios, and coordinating with internal partners to deliver tailored client solutions. The VP, Relationship Banker II also plays a key role in supporting compliance, documentation, and service excellence throughout the client lifecycle.

Success in this role requires strong business development skills, credit knowledge, and the ability to collaborate across teams to provide high-quality client experiences.

What You'll Do
  • Support Profit Center (PC) production by meeting individual annual production goals for loans, deposits, and assets under management; establish referral objectives aligned with overall office sales goals.
  • Identify and introduce new client relationships through prospecting, strategic outreach, and relationship development.
  • Facilitate and structure new and existing credit requests-including commercial, construction, and real estate loans-in accordance with pricing, collateral, and credit guidance.
  • Review and release underwriting and cash flow analysis for loan opportunities to ensure sound credit decisions and proper structuring.
  • Manage the full lending process alongside Credit Analysts and Loan Associates, from application and underwriting through approval, closing, and onboarding.
  • Oversee portfolio administration including covenant tracking, borrowing base and collateral monitoring, maturing loan and past due tracking, appraisal policy compliance, loan documentation, and annual reviews.
  • Collaborate with internal partners in wealth planning, investment management, trust, and deposit services to deliver comprehensive financial strategies and support relationship expansion.

What You Bring

  • Bachelor's degree in business or related field.
  • 5-7 years of experience in lending, underwriting, and/or credit.
  • Proficient in Microsoft Office Suite, with exceptional Excel skills.
  • Experience working with banking and credit software.
  • Experience with CRM systems.
  • Strong mathematical and analytical skills.
  • Excellent written and verbal communication skills.
  • Ability to organize, prioritize, and manage multiple tasks.
  • High initiative, follow-through, and attention to detail.
  • Ability to identify problems, develop solutions, and work independently with minimal supervision.
  • Experience mentoring or supporting less experienced associates.
  • Comfortable representing the Bank and Profit Center (PC) with clients, prospects, and community contacts.
  • Experience working with high-net-worth individuals.
  • NMLS registration upon hire.
ย What We Offer
  • Competitive base salary:ย $83,700 - $117,000/YR, plus strong bonus potential.
  • 401(k) plan with employer match.
  • Paid parking and transportation benefits.
  • Comprehensive health and wellness benefits, including:
    • Health savings accounts (HSA)
    • Flexible spending accounts (FSA)
    • Medical, dental, and vision coverage
  • Generous paid time off and bank holidays.
  • Access to training and professional development programs.
  • Sponsorship and support for obtaining professional certifications.
  • A culture of collaboration, continuous improvement, and shared success.

____________________________________________________________________________________________________

Who We Are

At First Western Trust, we're more than just a financial institution-we're a team of forward-thinkers committed to excellence, innovation, and impact. Our culture thrives on teamwork and mutual respect, grounded in the belief that diverse perspectives fuel creativity and help us tackle challenges in fresh, effective ways.

We celebrate each other's successes, welcome new ideas, and take personal ownership in everything we do. A genuine desire to positively impact our clients, communities, and one another drives our work. We meet challenges with a growth mindset, act with urgency and accountability, and constantly strive to raise the bar for ourselves and our clients.

Leadership at First Western means setting an example and fostering a culture of trust, transparency, and respect. Whether you're just beginning your journey or bringing years of experience, you'll find a welcoming community where your contributions are valued and your potential is boundless.

We expect our people to:

  • Demand and reward excellence.
  • Take action and responsibility.
  • Collaborate, communicate openly, and give/receive feedback with trust.
  • Go above and beyond to do what's right-always.

If that sounds like you, you'll fit right in.

Learn more at myfw.com or email Talent.Management@myfw.com.ย 

Equal Opportunity Employer

First Western Trust is proud to be an Equal Opportunity Employer. We are committed to creating a diverse, inclusive, and respectful workplace where every team member is valued and given the opportunity to thrive. We welcome applicants of all backgrounds and experiences and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. For accommodation requests, please contact Talent.Management@myfw.com.ย