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Customer Relations Manager Jobs in Spring, TX (NOW HIRING)

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Customer Relations Manager information

See Spring, TX salary details

$10

$23

$44

How much do customer relations manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relations manager in Spring, TX is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.79 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What are the most commonly searched types of Customer Relations jobs in Spring, TX?

The most popular types of Customer Relations jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Relations Manager jobs?

Cities near Spring, TX with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,521 per year, or $23.8 per hour.

Enterprise Public Relations Senior Manager

Baker Hughes

Houston, TX • On-site

Full-time

Medical, Life, Retirement

Posted 5 days ago

Baker Hughes rating

7.6

Company rating: 7.6 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

250th of 490 rated machine equipment manufacturers

Job description

Job Title - Enterprise Public Relations Senior Specialist

Driving Strategic Communications Through Integrated PR, Executive Visibility, and HighImpact Storytelling

Do you excel at shaping narratives that influence perception and build trust Do you enjoy translating complex technology into compelling stories that resonate with global audiences

Join our Team

Baker Hughes (NASDAQ: BKR) provides technology and solutions to industrial and energy customers worldwide. With more than a century of experience and a global footprint in more than 120 countries, we are rewriting The Energy Equation, making energy safer, cleaner, and more efficient for people and the planet. Visit us at www.bakerhughes.com

Fuel your passion

As a Public Relations Senior Specialist, you will play a critical role in elevating Baker Hughes' brand reputation, strengthening executive visibility, and driving strategic communications across global markets. You will develop integrated PR strategies, manage multichannel communication programs, and craft compelling narratives that position Baker Hughes as a leader in energy technology and innovation.

You will collaborate closely with product marketing, content, demand generation, and enterprise leaders to ensure PR initiatives reinforce broader marketing priorities and business objectives. Your work will help shape how customers, media, partners, and stakeholders perceive Baker Hughes' impact on the energy transition and industrial innovation.

In this role, you will be:

  • Developing comprehensive PR strategies and communication plans aligned with enterprise priorities

  • Coordinating and managing multiple communication projects, campaigns, and events from inception to completion

  • Implementing PR plans for enterprise products, services, and major corporate milestones

  • Partnering with enterprise leaders to build executive visibility through bylines, speaking engagements, and interviews

  • Managing external PR agencies and mentoring internal team members to ensure highquality execution

  • Collaborating with product marketing, content, and demand generation teams to align PR with broader marketing initiatives

  • Crafting compelling stories, press releases, pitches, and content that translate complex technology into businessrelevant messaging

As a Public Relations Senior Specialist, you will be responsible for:

Public Relations Strategy & Planning

  • Developing integrated PR strategies and plans that identify target audiences, key messages, and communication channels.

  • Building proactive media engagement strategies that elevate Baker Hughes' leadership and innovation narrative.

  • Aligning PR plans with enterprise marketing priorities, product launches, and corporate milestones.

Campaign & Program Execution

  • Managing endtoend execution of PR campaigns, media programs, and communication initiatives.

  • Coordinating crossfunctional inputs to ensure timely delivery of highquality PR assets and content.

  • Supporting global and regional PR activation, ensuring consistency across markets.

Executive Visibility & Thought Leadership

  • Partnering with enterprise leaders to build personal brands through bylined articles, keynote opportunities, and interviews.

  • Developing thought leadership content that positions executives as credible voices in energy, technology, and sustainability.

Media Relations & Storytelling

  • Crafting compelling press releases, pitches, media statements, and storytelling assets.

  • Translating complex technologies and innovations into clear, businessrelevant narratives.

  • Pitching and secure coverage in tierone, trade, and industry media outlets.

CrossFunctional Collaboration

  • Working closely with product marketing, content, demand generation, and brand teams to ensure PR alignment with broader marketing initiatives.

  • Partnering with legal, compliance, and business stakeholders to ensure accuracy and approvals.

  • Managing external PR agencies to ensure quality, alignment, and performance.

To be successful in this role you will:

  • Have a Bachelor's degree in Public Relations, Journalism, Communications, or a related field.

  • Have 8-10 years of experience in PR, corporate communications, or agency environments.

  • Have demonstrate strong ability to build stakeholder relationships and facilitate crossfunctional collaboration.

  • Have bring experience developing key messages and ensuring alignment with brand and strategic priorities.

  • Have a proven track record of pitching and placing stories in tierone and trade media, including paid and sponsored media campaigns.

  • Have possess exceptional writing, editing, and storytelling skills.

  • Have to thrive in a fastpaced environment with the ability to solve complex problems and meet deadlines.

Key Skills & Competencies

  • Public relations strategy and execution

  • Media relations and storytelling

  • Executive visibility and thought leadership

  • Integrated campaign alignment

  • Strong writing and editorial excellence

  • Stakeholder influence and crossfunctional collaboration

  • Ability to balance governance with handson execution

  • Strong problemsolving and prioritization skills

  • Continuous improvement mindset with strong analytical orientation

  • Commitment to leveraging digital and AI tools in daily work

Work in a way that works for you

We recognize that everyone works differently. In this role, we offer flexible working patterns that support productivity and worklife balance.

Working with us

Our people are at the heart of everything we do. We foster an environment where teams are empowered, engaged, and able to bring their authentic selves to work. We invest in wellbeing, professional development, and leadership growth to help every individual thrive.

Working for you

When you join Baker Hughes, you can expect:

  • Contemporary worklife balance policies and wellbeing programs

  • Comprehensive private medical care

  • Life insurance and disability coverage

  • Tailored financial programs

  • Education assistance

  • Generous parental leave

  • Mental health resources

  • Dependent care support

  • Additional voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Communications Senior Manager - PR and Community Relat

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