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Customer Relations Manager Jobs in Spring, TX (NOW HIRING)

NRG

Sr. Manager, Employee Relations

Houston, TX

We deliver innovative solutions that make our customers' lives easier--helping them power, protect ... The Senior Manager, Employee Relations leads the centralized Employee Relations function and is ...

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Customer Relations Manager information

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$10

$23

$44

How much do customer relations manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relations manager in Spring, TX is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $27.79 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What are the most commonly searched types of Customer Relations jobs in Spring, TX?

The most popular types of Customer Relations jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Relations Manager jobs?

Cities near Spring, TX with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Spring, TX as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $49,521 per year, or $23.8 per hour.

Public Relations Manager

Hewlett Packard Enterprise Development LP

Spring, TX • On-site

Full-time

Posted 12 days ago

Job description

Public Relations Manager
This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
HPE is seeking a Public Relations Manager for Product and Solutions Communications. This role sits at the center of some of the most important technology shifts in the industry. As PR Manager, you will help shape and amplify HPE's story across networking, hybrid cloud, software and AI, driving high-impact communications programs that showcase our innovation, market leadership and differentiated strategy. Working across two of HPE's fastest-growing businesses, you will lead product news announcements, develop compelling narratives, secure and staff executive media engagements, and build trusted relationships with influential journalists.
This is a unique opportunity to help define how the market understands HPE's transformation and growth. You'll play a key role in highlighting HPE's leadership in networking following the company's landmark $14 billion acquisition of Juniper Networks, while showcasing our momentum as an industry leader in wired and wireless networking and AI data center networking. At the same time, you'll help tell the story of HPE's leadership in hybrid cloud, storage, private cloud and software, bringing to life how customers are using HPE technologies to accelerate innovation, modernize operations and unlock the value of AI. The ideal candidate is a strong storyteller, strategic thinker and media relations professional who thrives in a fast-paced environment and is passionate about creating authentic, credible conversations that elevate HPE's position, differentiate HPE from competitors and reinforce the company's role as a trusted technology leader.
This is a hybrid role.
Responsibilities:
  • Develop, drive and evaluate key PR strategies and programs in support of business objectives.
  • Prepare news and launch activities, including coordinating media and analyst interviews, tours, events, generating releases, presentations and other materials as appropriate.
  • Cultivate and maintain relationships with key media, analysts and industry leaders (pan-regional, business and trade press and analysts).
  • Provide media and spokesperson training for key execs and sales leadership as needed.
  • Manage and develop productive agency partnerships.
  • Functional budget management.

Education and Experience Required:
  • BA or BS in Communications, Marketing or Business Administration.
  • 5+ years of experience in PR, AR marketing or communications.

Knowledge and Skills:
  • Advanced writing and editing skills -very minimal peer or manager edits needed.
  • Strong oral communications skills; ability to think on feet.
  • Ability to take complex concepts and messages and transform into an audience- resonating story.
  • Experience and desire to use AI to advance all stages of PR process.
  • Aptitude to learn and understand technical subjects including enterprise networking and security, as well hybrid cloud including data storage and protection, private cloud, and observability.
  • Organization and program management skills.
  • Ability to link PR plans and activities to business results.
  • Proven analytic skills (measurement, ROI).
  • Comfortable as a spokesperson for the company.
  • Fluency in local language and English.
  • High levels of tact and diplomacy.
  • Agency and budget management.

#LI-Hybird
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#unitedstates
Job:
Communications
Job Level:
Expert
"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Annual Salary USD 120,000 - 243,000 in California // 105,500 - 243,000 in Texas
The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
Recruitment Fraud Alert
We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.
All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual's own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

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