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Customer Relations Manager Jobs in Reno, NV (NOW HIRING)

Rail City Casino, Sparks, NV

Manager on Duty

Sparks, NV · On-site

Excellent customer relations and communication skills. * Outgoing, approachable personality with ... Manage difficult or emotional customer situations. * Respond promptly to customer needs. * Solicit ...

Rail City Casino

Manager on Duty

Sparks, NV

Excellent customer relations and communication skills. * Outgoing, approachable personality with ... Manage difficult or emotional customer situations. * Respond promptly to customer needs. * Solicit ...

Pape Machinery Inc C&F

Territory Manager

Sparks, NV

PAPE' MACHINERY, INC. - CONSTRUCTION & FORESTRY DIVISION - SPARKS, NV TERRITORY MANAGER : Do you ... Excellent customer relations and communication skills. * Track record of building strong customer ...

Verano

Assistant General Manager

Reno, NV

Responsible for supporting dispensary staff, inventory, and patient/customer relations. * Interact ... Work closely with the General Manager to communicate information to dispensary staff from the ...

Verano

Assistant General Manager

Reno, NV

Responsible for supporting dispensary staff, inventory, and patient/customer relations. * Interact ... Work closely with the General Manager to communicate information to dispensary staff from the ...

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Showing results 21-40

All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Reno, NV

Customer Relations Manager information

See Reno, NV salary details

$12

$26

$50

How much do customer relations manager jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer relations manager in Reno, NV is $26.68, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $31.15 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What are the most commonly searched types of Customer Relations jobs in Reno, NV?

The most popular types of Customer Relations jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Relations Manager jobs?

Cities near Reno, NV with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Reno, NV as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,486 per year, or $26.7 per hour.

Account Manager - State Farm Agent Team Member

Jim Tatro - State Farm Agent

Reno, NV • On-site

$40K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

Benefits:
  • Hiring bonus
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I’ve been in business for 20 years and currently lead a team of six. Over the years, we’ve built a stable, experienced agency centered on doing right by our customers and creating a workplace where people can build rewarding, long-term careers.
Our approach is simple: we tell the truth, do the right thing, and work diligently for our customers. Those values guide how we serve our community, work together as a team, and approach every customer relationship.
Our agency offers a $300 monthly health insurance stipend, a 401(k) with employer match, and a schedule that supports work-life balance - including closing at 1:00 PM on Fridays.
Our culture is professional, supportive, and grounded in integrity. We’re looking for someone who shares our commitment to doing the right thing, takes pride in their work, and wants to contribute to a dependable team where both customers and employees are valued.
ROLE DESCRIPTION:
As Account Manager - State Farm Agent Team Member for Jim Tatro - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Develop and maintain customer relationships to drive retention and growth.
  • Conduct policy reviews and provide recommendations to customers.
  • Oversee the resolution of complex customer issues.
  • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.
QUALIFICATIONS:
  • Experience in insurance sales or account management preferred.
  • Leadership and interpersonal skills.
  • Proven track record of meeting sales targets.
  • Willingness to engage in sales conversations.