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Customer Relations Coordinator Jobs in Reno, NV (NOW HIRING)

Hamilton

Service Coordinator

Reno, NV · On-site

$19.75 - $25/hr

Service Coordinator The Service Coordinator plays an essential role in supporting Hamilton ... Help with maintaining the Customer Relation Management (CRM) database. * All other duties as ...

Hamilton Company

Service Coordinator

Reno, NV · On-site

$19.75 - $25/hr

The Service Coordinator plays an essential role in supporting Hamilton's customers, field engineers ... Help with maintaining the Customer Relation Management (CRM) database. * All other duties as ...

Hamilton Company

Service Coordinator

Reno, NV · On-site

$19.75 - $25/hr

Responsibilities The Service Coordinator plays an essential role in supporting Hamilton's customers ... Help with maintaining the Customer Relation Management (CRM) database. * All other duties as ...

Hamilton Company

Service Coordinator

Reno, NV · On-site

$19.75 - $25/hr

Responsibilities The Service Coordinator plays an essential role in supporting Hamilton's customers ... Help with maintaining the Customer Relation Management (CRM) database. * All other duties as ...

MiconeStaffing

Project Coordinator

Reno, NV · On-site

Work in CRM and project management tools (HubSpot experience a plus) * Support process improvements ... PR, and related fields all welcome; recent grads encouraged * Strong verbal and written ...

WinCo Foods

WinCo Foods

Reno, NV

$19 - $23.75/hr

... coordination and management of department operations so as to control costs, meet targeted labor ... Performs customer relation duties and engages in suggestive selling and other sales techniques.

WinCo Foods

WinCo Foods

Reno, NV · On-site

$19 - $23.75/hr

... coordination and management of department operations so as to control costs, meet targeted labor ... Performs customer relation duties and engages in suggestive selling and other sales techniques.

WinCo Foods

Manager In Training Produce Department

Reno, NV

$35K - $36K/yr

... coordination and management of department operations so as to control costs, meet targeted labor ... Performs customer relation duties and engages in suggestive selling and other sales techniques.

New

WinCo Foods

Manager In Training Produce Department

Reno, NV

$35K - $36K/yr

... coordination and management of department operations so as to control costs, meet targeted labor ... Performs customer relation duties and engages in suggestive selling and other sales techniques.

New

Nutex Health

Registered Nurse

Carson City, NV · On-site

... for coordinating and delivering patient care in the emergency care setting including neonates ... cost effectiveness and customer relations. PRIMARY RESPONSIBILITIES * Patient Care / Testing:

Nutex Health

Registered Nurse

Carson City, NV · On-site

... for coordinating and delivering patient care in the emergency care setting including neonates ... cost effectiveness and customer relations. PRIMARY RESPONSIBILITIES * Patient Care / Testing:

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Customer Relations Coordinator information

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How much do customer relations coordinator jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer relations coordinator in Reno, NV is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $23.51 per hour, depending on experience, location, and employer.

What is a customer relations coordinator?

A customer relations coordinator is responsible for ensuring the highest level of customer service is being offered by a company. You work directly with the customer to ensure all their needs are being met. Your job duties include responding to customer service inquiries, addressing customer problems, and finding ways to improve the overall service of the company. The qualifications for a career as a customer relations coordinator include a high school diploma. Some employers, however, may prefer post-secondary education. A successful customer relations coordinator needs strong communication and interpersonal skills.

What are the key skills and qualifications needed to thrive as a customer relations coordinator, and why are they important?

To thrive as a Customer Relations Coordinator, you need strong communication skills, problem-solving abilities, and a background in customer service, often supported by a relevant degree or experience. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Exceptional interpersonal skills, patience, and attention to detail help you stand out in this role. These competencies are crucial for efficiently resolving customer concerns, building lasting relationships, and ensuring client satisfaction.

How does a customer relations coordinator typically interact with other departments to resolve client issues?

A Customer Relations Coordinator often serves as a vital link between clients and various internal teams such as sales, technical support, and operations. When a client issue arises, the coordinator gathers all necessary information, communicates the client's concerns to the appropriate departments, and follows up to ensure a timely resolution. This role requires strong communication and organizational skills, as coordinators must track progress, update clients, and ensure that solutions align with both customer expectations and company policies. Collaborating effectively with multiple teams is essential for maintaining high levels of customer satisfaction and trust.

What is the difference between Customer Relations Coordinator vs Customer Service Representative?

AspectCustomer Relations CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles prefer associate's or bachelor's degreeHigh school diploma typically required
Work EnvironmentOffice settings, client meetings, cross-department collaborationCall centers, retail, online support
Employer & Industry UsageBusinesses focusing on long-term customer engagementCustomer support across various industries
Common Search & ComparisonCustomer Relations CoordinatorCustomer Service Representative

The main difference is that Customer Relations Coordinators focus on building and maintaining long-term customer relationships, often involving strategic planning and cross-department collaboration. Customer Service Representatives primarily handle direct customer inquiries and support, typically in call centers or retail environments. Both roles require strong communication skills, but the Coordinator role often involves more relationship management and strategic tasks.

More about Customer Relations Coordinator jobs

What are the most commonly searched types of Customer Relations jobs in Reno, NV?

The most popular types of Customer Relations jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Relations Coordinator jobs?

Cities near Reno, NV with the most Customer Relations Coordinator job openings:

Customer Relations Coordinator jobs near you
Infographic showing various Customer Relations Coordinator job openings in Reno, NV as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $44,070 per year, or $21.2 per hour.

Customer Relations Representative

Reno, NV • On-site

FLSmidth & Co. A/S
See more jobs at FLSmidth & Co. A/Sexternal

Other

Posted 24 days ago

Job description

Customer Relations Representative

We are a globally diverse and multicultural organization with ~8,000 colleagues operating out of 40+ countries, earning about 3 billion EUR in 2023. In addition to a competitive salary and benefits package, we provide an environment where individuals can apply their expertise and discover their potential through many different career opportunities and locations. Come join us! Your responsibilities: As a Customer Relations Representative, you will:

  1. Serve as the primary point of contact for supply between FLS and designated strategic customers, ensuring all service expectations are met or exceeded.
  2. Lead frequent onsite meetings with customers to gather feedback, present and review KPIs and SLAs, identify issues, and drive collaborative solutions.
  3. Actively capture and integrate customer feedback, operational insights, and performance data into internal demand planning and execution processes.
  4. Coordinate closely with cross-functional teams—Sales, Repairs, Field Services and Supply Chain—highlight gaps in service delivery and drive continuous improvement.
  5. Act as the "glue" between customer expectations and internal operations, translating insights into tangible performance improvements.
  6. Maintain contractual obligations and risks and ensure that both parties fulfill their commitments and maximize the value of agreements.

Drive forecast accuracy by analyzing demand trends, onsite stock levels, customer parts consumption, and aligning this data with contractual agreements such as:

  • Forecast Purchase Agreements (FPAs)
  • Consignment Agreements
  • Stocking Agreements

Present service metrics and insights to customers during regular reviews, ensuring transparency, accountability, and continuous improvement. Contribute to internal operational planning and strategy development by representing the customer perspective.

Key Skills & Competencies:

  • Relationship Management: Proven ability to build and maintain strong, trust-based relationships with stakeholders at all organizational levels.
  • Communication: Skilled in capturing, documenting, and conveying customer insights and requirements both verbally and in writing.
  • Analytical Thinking: Capable of interpreting operational and forecast data to improve accuracy and drive performance.
  • Cross-Functional Coordination: Ability to align internal stakeholders around customer objectives and manage complex service delivery networks.
  • Performance Management: Experience tracking and improving KPIs and SLAs to drive operational excellence.
  • Problem Solving: Proactive issue resolution with a customer-centric mindset.
  • Presentation Skills: Confidently lead business reviews, present findings, and recommend improvements to customer leadership and internal teams.
  • Industry Knowledge: Understanding mineral processing and mining operations.
  • Contracts Management: Oversee agreements with Sales throughout their entire lifecycle, from creation and negotiation to execution, monitoring, and eventual renewal or termination.

What you bring:

  • Bachelor's degree in business, Engineering, Supply Chain Management, Contracts Management, or related field and or 3–5 years of customer-facing experience in a B2B operational or supply chain role (mining or heavy industry experience preferred).
  • Strong proficiency in Microsoft Excel, PowerPoint, and data visualization/reporting tools.
  • Familiarity with PDM, ERP and CRM systems
  • Willingness to travel frequently to customer locations across North America.

FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and minerals industries – for more information please visit FLSmidth.com/careers

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