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Customer Relations Manager Jobs in Texas (NOW HIRING)

Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

The Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

Exchange

Customer Relations Manager II

Dallas, TX · On-site

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and ...

D. R. Horton

Investor Relations Manager

Arlington, TX · On-site

$90 - $120/hr

- Investor Relations Manager (2604032) Investor Relations Manager - 2604032 Description D.R. Horton ... customers and increase the goodwill and profit of the company Ability to travel overnight ...

CPS Energy

Community Relations Manager

San Antonio, TX · On-site

$124K/yr

CT Position Summary The Community Relations Manager reports to the Director of Local Government ... Lead the LGR interface with customer resolutions and solutions business unit, assisting ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Texas

Customer Relations Manager information

See Texas salary details

$11

$24

$47

How much do customer relations manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer relations manager in Texas is $24.93, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $29.13 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Texas?

The most popular types of Customer Relations jobs in Texas are:

What cities in Texas are hiring for Customer Relations Manager jobs?

Cities in Texas with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Texas as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $51,845 per year, or $24.9 per hour.

Customer Relations Manager II

The Exchange

Dallas, TX

Full-time

Posted 8 days ago

Job description

Plans, manages, and directs the operational and special support elements of a call center. May also supervise a staff of call center supervisors. Maintains and enhances total customer service and satisfaction.

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