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Customer Relations Manager Jobs in Rosenberg, TX

NRG

Sr. Manager, Employee Relations

Houston, TX

We deliver innovative solutions that make our customers' lives easier--helping them power, protect ... The Senior Manager, Employee Relations leads the centralized Employee Relations function and is ...

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Customer Relations Manager information

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$10

$23

$45

How much do customer relations manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer relations manager in Rosenberg, TX is $23.87, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $27.88 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What are the most commonly searched types of Customer Relations jobs in Rosenberg, TX?

The most popular types of Customer Relations jobs in Rosenberg, TX are:

What cities near Rosenberg, TX are hiring for Customer Relations Manager jobs?

Cities near Rosenberg, TX with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Rosenberg, TX as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,654 per year, or $23.9 per hour.

Public Relations Manager

HTH Communications LLC

Houston, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 hours ago

Job description

Company Overview:

If you love fast-paced ever changing world challenges, HTH is the right place for you to grow your career. Headquartered in Houston, Texas. HTH Communications is one of the fastest growing companies in the wireless industry. With roots in the refurbishment and distribution of mobile devices, over the past decade HTH has grown into a full-service logistics and services organization operating out of a new, state-of-the-art facility. HTH’s service offering includes device refurbishing and repair, handset sales, 4PL and MVNE services. HTH customers and partners include nationwide carriers, regional operators, MVNO’s, independent agents and equipment manufacturers. In addition, HTH also owns and operates FCC-licensed Eligible Telecommunication Carriers (ETCs) offering Lifeline and Prepaid wireless services to consumers in all 50 states under consumer brands: AirVoice Wireless, AirTalk Wireless, and TAG Mobile.

Essential Duties and Responsibilities:

  • Ensures brand consistency and effective brand stories across marking materials and channels
  • Developing and implementing organizational publicity strategies, including budgeting, timelines, etc.
  • Serve as company spokesperson at public-facing events and press conferences
  • Craft, edit, and distribute press releases
  • Establishes and maintains cooperative relationships with consumers, the community, employees, members of the media and public interest groups and responds to information requests
  • Plans or directs the development of programs to maintain favorable public views of the organization’s agenda and accomplishments to uphold branding guidelines
  • Analyzes the organization’s objectives, promotional policies, and needs to build public relations strategies that influence public opinion and promote products, ideas, and services
  • Collaborate with managers to identify trends and evaluate advertising to determine whether it is in sync with the organization’s public relation efforts
  • Serve as project manager to determine the type of advertising and marketing content, such as TV, radio, print, digital or social media, that needs to be created and distributed
  • Manage a calendar scheduling the creation of each piece of content and the planned release of each piece of content
  • Work with in-house or external Writers and other content creators to create the desired content
  • Utilize the best communications tools and practices

Qualifications and Requirements:

  • Bachelor’s degree in public relations, journalism, communications, marketing, advertising, or another related field
  • 5+ years of PR experience
  • Experience networking and building relationships with the press
  • Aptitude for strategic problem-solving
  • Ability to diffuse tense situations and stay calm in a crisis
  • Strong editorial and marketing skills
  • Excellent organizational skills
  • Excellent oral and written communication skills
  • Analytical mind and problem-solving skills
  • Strong project management skills
  • Excellent attention to detail
  • Able to excel in a deadline-driven environment
  • Able to work with all levels of management

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance