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Customer Relations Manager Jobs in Missouri (NOW HIRING)

Bass Pro Shops

Customer Relations Outfitter

Hazelwood, MO · On-site

$37K - $46K/yr

Customer Relations Associate The Customer Relations Associate performs various Customer Service ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

Bass Pro Shops

Customer Relations Outfitter

Hazelwood, MO · On-site

$37K - $47K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

Cabela's

Customer Relations Outfitter

Hazelwood, MO · On-site

$37K - $46K/yr

The Customer Relations Associate performs various Customer Service activities, to include greeting ... Ability to establish and maintain effective working relationships with Management, coworkers and ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Missouri

Customer Relations Manager information

See Missouri salary details

$11

$25

$47

How much do customer relations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relations manager in Missouri is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.33 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Missouri?

The most popular types of Customer Relations jobs in Missouri are:

What cities in Missouri are hiring for Customer Relations Manager jobs?

Cities in Missouri with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,199 per year, or $25.1 per hour.

Customer Relations Specialist

Compass Health Network

Arnold, MO

$18.39/hr

Full-time

Posted 5 days ago

Compass Health Network rating

6.8

Company rating: 6.8 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

498th of 898 rated healthcare providers

Job description

Be the welcoming face and first point of contact for our organization-and help create a positive experience for every visitor and caller. 
Schedule: M-TH 9:30am-6:00pm, F 8:30am-5:00pm

Are you a friendly, organized professional who thrives in a fast-paced environment? We're looking for a Customer Relations Specialist (CRS) to be the welcoming face of our clinic and a key part of our integrated care team.
As a CRS, you'll greet patients, manage check-in and check-out for appointments (including primary care, dental, behavioral health, and specialists), verify insurance and demographic information, and collect co-pays. You'll also support day-to-day clinic operations to ensure things run smoothly and efficiently.
This is a great opportunity for someone who enjoys helping others, working on a team, and making a difference in the patient experience from the very first interaction.
  • Greet patients and provide excellent customer service at every visit
  • Manage appointment check-in/check-out, including verifying insurance and demographics
  • Collect co-pays and complete necessary paperwork
  • Answer phones, direct messages, and assist with scheduling
  • Keep the front office and waiting areas organized and welcoming
  • Enter data accurately into electronic health records (EHR)
  • Travel to nearby clinic locations as needed
  • Maintain strict patient confidentiality and follow HIPAA guidelines

  • High School/GED preferred
  • At least one year experience in customer service required
  • A valid driver's license and agency established minimum automobile coverage required

 This Role Is a Great Match for Someone Who: 
  • Possesses strong communication and organizational skills
  • Is comfortable in a high-traffic, patient-facing role
  • Is detail-oriented with basic computer and data entry skills
  • Willing to travel locally between clinic sites if needed



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