ZipRecruiter

Log In

1

Customer Relations Manager Jobs in Missouri (NOW HIRING)

Sight & Sound

Customer Relations Lead

Branson, MO · On-site

Ability to take over in Customer Relations Manager's absence, and perform within all areas of Guest Services both internal and external. * Stay current with policy and procedural changes within the ...

CVS Health

Patient Relations Manager

Independence, MO · On-site

$21.10 - $40.90/hr

The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice ... Provide exceptional customer service * Foster patient engagement through the design and execution ...

Oak St. Health

Patient Relations Manager

Independence, MO · On-site

$21.10 - $40.90/hr

The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice ... Provide exceptional customer service * Foster patient engagement through the design and execution ...

VML

Public Relations Manager

Kansas City, MO · On-site

$40K - $100K/yr

Who We Are VML is a leading creative company that combines brand experience, customer experience ... The Public Relations Manager serves as an important day-to-day driver of a key global animal health ...

CVS Health

Patient Relations Manager

Independence, MO · On-site

$21.10 - $40.90/hr

The Patient Relations Analysts will report to the Associate Patient Relations Manager or Practice ... Provide exceptional customer service * Foster patient engagement through the design and execution ...

next page

Showing results 1-20

All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Missouri

Customer Relations Manager information

See Missouri salary details

$11

$25

$47

How much do customer relations manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relations manager in Missouri is $25.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.33 per hour, depending on experience, location, and employer.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What is the role of a Customer Relations Manager?

A Customer Relations Manager is responsible for maintaining positive relationships with customers, addressing their needs and concerns, and ensuring customer satisfaction. They often analyze customer feedback, develop strategies to improve service quality, and collaborate with sales and support teams to enhance the customer experience.

What are the most commonly searched types of Customer Relations jobs in Missouri?

The most popular types of Customer Relations jobs in Missouri are:

What cities in Missouri are hiring for Customer Relations Manager jobs?

Cities in Missouri with the most Customer Relations Manager job openings:

Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Missouri as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,199 per year, or $25.1 per hour.

Customer Relations Lead

Sight & Sound Theatres

Branson, MO • Hybrid

Full-time

Re-posted 15 days ago

Job description

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do.  We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Customer Relations Lead is responsible for day-to-day Contact Center/Box Office operations and for instilling a passion for supreme customer and guest satisfaction within the team.

The Customer Relations team is operational six days a week, and Customer Relations Leads will work five out of the six days. The majority of the shifts will be day shifts, 8:00am-5:00pm.  There will also be some later shifts each week (10:45am-7:45pm and/or 12:30am-9:30pm) throughout the week. 

Some Saturdays will be required, and some Saturday shifts could be longer than 8 hours.  

Each week would have a total of 40 scheduled hours.  

Essential Duties and Responsibilities:

  • Support and encourage Customer Service Representatives in their daily tasks. When necessary, professionally address difficult customer situations.
  • Responsible for the day-to-day tasks within the Contact Center/Box Office ex. Monitor queue levels, adherence to schedule, quality assurance monitoring, being a physical presence within the Contact Center/Box Office etc.
  • Assist in creating a positive, encouraging and collaborative culture within the Customer Relations Team and across all other departments.
  • Provide leadership and instill a passion for customer service through 1 on 1 mentoring and training current and future employees.
  • Ability to take over in Customer Relations Manager's absence, and perform within all areas of Guest Services both internal and external.
  • Stay current with policy and procedural changes within the Customer Relations Department.

Prerequisites:

  • Excellent interpersonal skills contributing to a positive work environment.
  • Ability to remain calm and rational under pressure and time demands in a fast-paced environment.
  • A willingness, desire
  • Relational - A desire to build relationship with the Customer Relations Team as well as multiple other departments, and ability to learn, develop, train, lead, and serve.
  • Strong computer skills and demonstrate the ability to implement and develop change.

Education and / or Experience:  Minimum High School diploma and / or 1-2 years of customer service experience preferred.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Apply