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Customer Relations Manager Jobs in Georgia (NOW HIRING)

Orkin

Customer Relations Specialist SED

Atlanta, GA · On-site

$17 - $20/hr

Our Customer Relations Specialist position gives you an opportunity to help customers with your ... The Pest Management Industry is growing - and is a recession resistant line of business * You have ...

Orkin

Customer Relations Specialist SED

Atlanta, GA

Our Customer Relations Specialist position gives you an opportunity to help customers with your ... The Pest Management Industry is growing - and is a recession resistant line of business * You have ...

Orkin LLC

Customer Relations Specialist SED

Atlanta, GA · On-site

$17 - $20/hr

Our Customer Relations Specialist position gives you an opportunity to help customers with your ... The Pest Management Industry is growing - and is a recession resistant line of business * You have ...

Accendra

Customer Relations Liaison

Marietta, GA · On-site

$25 - $28/hr

Responds to customer needs, concerns and complaints in a timely manner. * Consults with clients and ... Manages all follow-up functions with the account, post set-up. * Oversees all transactions coming ...

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All JobsCustomer Relations JobsCustomer Relations Manager JobsCustomer Relations Manager Jobs in Georgia

Customer Relations Manager information

See Georgia salary details

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How much do customer relations manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer relations manager in Georgia is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $26.39 per hour, depending on experience, location, and employer.

What is the difference between Customer Relations Manager vs Customer Service Supervisor?

AspectCustomer Relations ManagerCustomer Service Supervisor
ResponsibilitiesDeveloping customer relationship strategies, managing key accounts, improving customer satisfactionOverseeing daily customer service operations, supervising support staff, resolving customer issues
Required SkillsCommunication, relationship management, strategic planningLeadership, problem-solving, customer support skills
Work EnvironmentOffice-based, client meetings, strategic planning sessionsCall centers, retail stores, customer support centers
Common CertificationsCustomer Service Certification, CRM certificationsCustomer Service Certification, Supervisory certifications

The Customer Relations Manager focuses on building long-term customer relationships and strategic planning, often working in office settings. In contrast, the Customer Service Supervisor manages daily support operations and supervises staff. Both roles require strong communication skills and customer service experience, but their scope and focus differ significantly.

How does a customer relations manager typically collaborate with other departments to enhance the customer experience?

Customer Relations Managers frequently work cross-functionally, coordinating with departments such as sales, marketing, product development, and technical support to ensure a seamless customer journey. They relay customer feedback to relevant teams, help resolve complex issues, and contribute to shaping policies or products that directly impact customer satisfaction. This collaboration not only helps in addressing customer concerns efficiently but also enables proactive improvements, fostering a more customer-centric organizational culture.

Is remote customer relations manager a stressful job?

A remote customer relations manager role involves managing customer interactions and resolving issues, which can be stressful during high call volumes or difficult situations. However, the level of stress varies depending on workload, company support, and individual coping skills, with some roles offering flexible schedules and tools to help manage stress. Overall, it can be demanding but manageable with proper time management and communication skills.

What is a customer relations manager?

A customer relations manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to improve customer loyalty, using skills in communication, problem-solving, and CRM tools. This role typically requires strong interpersonal skills and may involve managing a team or coordinating with other departments.

What does a customer relations manager do?

A Customer Relations Manager is responsible for building and maintaining strong relationships between a company and its customers. Their main duties include addressing customer concerns, resolving complaints, and ensuring a high level of customer satisfaction. They also analyze customer feedback to improve products and services, and often work closely with sales, marketing, and support teams. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a customer relations manager, and why are they important?

To thrive as a Customer Relations Manager, you need strong interpersonal skills, a background in business or communications, and experience in customer service or account management. Familiarity with CRM software, data analysis tools, and sometimes relevant certifications like Certified Customer Service Manager (CCSM) are commonly required. Exceptional problem-solving, active listening, and conflict resolution skills help build trust and foster positive client relationships. These abilities are vital for maintaining customer satisfaction, loyalty, and driving business growth in a competitive marketplace.
What are the most commonly searched types of Customer Relations jobs in Georgia? The most popular types of Customer Relations jobs in Georgia are:
What cities in Georgia are hiring for Customer Relations Manager jobs? Cities in Georgia with the most Customer Relations Manager job openings:
Customer Relations Manager jobs near you
Infographic showing various Customer Relations Manager job openings in Georgia as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,989 per year, or $22.6 per hour.

Agency Relations Manager

Safepoint MGA, LLC

Augusta, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Job description
Safepoint Insurance is an admitted Property and Casualty insurance carrier based in Tampa, FL. We are looking for an Agency Relations Manager to build and maintain agency relationships throughout the Georgia territory.
This position is based in your home office. This role will require the ability to commute at least 50-70 miles within the assigned territory.
Job Summary
The Agency Relations Manager will grow and develop a profitable territory within an assigned
region. Optimize growth potential of independent agents while prospecting new agencies.
Develop competitor intelligence, collaborate with team members on product, pricing, and agency
management decisions. The ideal candidate must have excellent communication and presentation
skills, a persistent nature, impeccable interpersonal skills, and friendly attitude.
Duties and responsibilities
  • Scouts and identifies potential agencies for specific insurance programs.
  • Identifies agencies interests and ability to grow and motivates agents to succeed.
  • Initiates systematic marketing processes within each agency to attract and retain new business.
  • Designs and implements strategies for effective marketing and sales of insurance contracts.
  • Represent company at trade association meetings to promote products.
  • Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for agreed upon actions.
  • Effectively understands and adjusts sales approach to support operational differences between small and large agencies.
  • Possess a strong acumen of influencing the sale of Safepoint products through our agency distribution.
  • Articulate a sales process that is solution oriented, aligning Safepoint's features, benefits, and solutions to agency needs.
  • Initiates a high level of consistent follow-up and follow-through with agents and team members.
  • Proactively develops business solutions to achieve territory objectives.
  • Maintains flexibility in working with all social styles.
  • Develops collaborative strategic agency management plans with agencies, to achieve mutual business objectives.
  • Prioritize and maximize time and resources to support key focus and responsibilities necessary to achieve success.
  • Stays current on product and pricing changes. Articulates company position and seeks out business with appropriate agencies to meet Company objectives.
  • Expand presence in the marketplace using insurance industry association trade shows and events.
  • Other tasks and projects as may be assigned

Essential Functions
  • Ability to travel/drive throughout the assigned territory to conduct face to face meetings with existing agents, prospective agents, and attend trade shows and events.
  • Ability to create and execute strategic marketing plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed.
  • Ability to execute the sales strategy of growing Safepoint's market share in the territory by appointing and coaching new agents.
  • Ability to develop and maintain current knowledge of Safepoint's and agencies' computers systems.
  • Ability to stay current on company's product and pricing changes.

Qualifications
  • Bachelor's degree in business administration, marketing, or related field
  • Successful previous experience as an Insurance Sales Representative or Sales Coordinator for more than 3 years
  • In-depth Property and Casualty Insurance industry knowledge, including vehicle, home, business, fire, life, property, and bonds
  • Strong understanding of Personal and Commercial Lines underwriting guidelines
  • 3 - 5 years of previous account management and customer service experience
  • The ability to establish and maintain professional networks
  • Applicable valid resident Property & Casualty and/or Excess and Surplus licensure, as well as reciprocal licensure for applicable states
  • Valid Driver's License
  • Excellent oral and written communication and presentation skills
  • Strong computer skills
  • Excellent organizational and time management skills
Safepoint MGA, LLC does not offer immigration sponsorship or support for this role. This includes serving as the immigration employer of record or providing documentation or assistance for work authorization processes now or in the future, including H-1B, OPT, STEM OPT, CPT, J-1, etc.
Compensation and Benefits
We recognize that talented professionals are attracted to companies that provide a great place to work, combined with a comprehensive and competitive pay and benefits package, along with opportunities for personal growth and job advancement. For this reason we are pleased to provide:
  • Market Competitive Wages, PLUS car allowance, and discretionary quarterly bonus program
  • Prof. Development and Educational Assistance Programs
  • Safe Harbor 401K Plan with Immediate Vesting and an Automatic Company Contribution
  • Paid Time-Off (Discretionary, PTO, Parental Leave, and others)
  • Company Paid Holidays
  • Health Insurance
  • Dental Insurance
  • Vison Insurance
  • Short and Long Term Disability Insurance
  • Flexible Spending Accounts with Company Contribution
  • Health Savings Accounts with Company Contribution
  • Employee Life and AD&D Insurance
  • Dependent Life and AD&D Insurance
  • Company paid AAA Membership
  • Company paid Identity Theft Protection
  • Other Ancillary Insurance Benefit Programs
  • And more...

Safepoint Insurance is an equal employment opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, age or disability. We assure you that your opportunity for employment with Safepoint depends solely on your qualifications.

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