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Customer Relations Associate Jobs in Spring, TX (NOW HIRING)

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Customer Relations Associate information

See Spring, TX salary details

$22.2K

$41.9K

$59.6K

How much do customer relations associate jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer relations associate in Spring, TX is $41,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $44,500.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Spring, TX?

The most popular types of Customer Relations jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Relations Associate jobs?

Cities near Spring, TX with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Spring, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $41,904 per year, or $20.1 per hour.

Associate Director, Foundation Relations

Houston, TX • On-site

Baylor College of Medicine
Colleges, Universities, and Professional Schools • 5 - 10K employees
Learn more about Baylor College of Medicineexternal

Full-time

Posted 19 days ago

Baylor College of Medicine rating

8.0

Company rating: 8.0 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

Job description

Summary

The Associate Director of Foundation Relations reports directly to the Senior Director of Foundation Relations and is responsible for supporting the development, evaluation, implementation and reporting for a portfolio consisting of regional, national, and international foundations. This person will help implement strategies in identification, cultivation and solicitations of foundations, conduct prospect research, and prepare and deliver timely stewardship reporting. This position will coordinate philanthropic foundation activity with sponsored grants and contracts to ensure appropriate funding strategies and institutional compliance. The Associate Director of Foundation Relations will also support and assist major gift officers in their work with foundations and will provide all supporting materials required for evaluation, solicitation and stewardship of these vital relationships.

Internal title: Senior Development Associate I; working title: Associate Director, Foundation Relations

Job Duties
  • Manage a portfolio of approximately 75 regional and national private foundation prospects and donors, developing and implementing strategies for identification, qualification, cultivation, solicitation, and stewardship.
  • Lead the development and submission of competitive grant proposals, letters of inquiry and other funding requests to private foundations. Secure a minimum of $1 million annually in philanthropic commitments, with a primary focus on major gifts of $100,000 or more.
  • Identify, research, and evaluate prospective foundation funders whose priorities align with Baylor College of Medicine's strategic initiatives. Develop targeted prospect lists and funding strategies for institutional priorities, research programs and faculty. 
  • Partner closely with faculty, department administrators and the Office of Research to identify funding opportunities, develop competitive proposals and advance institutional funding priorities. 
  • Coordinate proposal development from concept through submission, working collaboratively with faculty, finance, research administration, and communications staff to ensure proposals are accurate, compelling, compliant, and submitted on time. 
  • Prepare timely stewardship reports, progress updates, and other donor communications that demonstrate the impact of philanthropic investments and ensure compliance with foundation reporting requirements. 
  • Participate in foundation cultivation, solicitation, and stewardship activities, including virtual and in-person meetings, site visits and presentations. Maintain consistent engagement through meaningful outreach, prospect qualification, and stewardship activities to advance relationships and move prospects through the development pipeline.
  • Maintain accurate and timely records of all prospect and donor activity in CRM, including contact reports, strategy notes, action plans, proposal tracking, and stewardship documentation.
  • Review foundation proposals and communications to ensure consistency with Baylor College of Medicine's messaging, branding, and quality standards. Collaborate with internal partners to produce polished, professional materials.
  • Monitor foundation deadlines, proposal calendars, award requirements, and reporting obligations to ensure institutional compliance and effective grants management.
  • Perform other job-related duties as assigned. 
Minimum Qualifications
  • Bachelor's degree.
  • Four years of relevant experience. 
Preferred Qualifications and Skills
  • At least 3 years of experience in foundation relations or similar experience, with proven results in securing grants.
  • Experience in academic medicine, higher education or healthcare preferred.
  • Skill in composing letters, memos, articles, proposals and other written communications
  • Effective communication and interpersonal skills required. Experience communicating with community stakeholders required.
  • Technical proficiency and knowledge (i.e., Word, Excel, PowerPoint, Blackbaud CRM).
  • Ability to work with highly confidential materials and have familiarity with financial information, including ability to understand and review complex grant budgets.
  • Demonstrated personal initiative and team player with a positive attitude and professional demeanor. 
  • Ability to work across multiple deadlines. 
  • Must reflect the values of Baylor College of Medicine at all times, with particular emphasis on teamwork, collaboration, integrity, and honesty.

Work Authorization Requirement:

This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment. 

Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.

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