ZipRecruiter

Log In

1

Customer Relations Associate Jobs in Nepean, ON (NOW HIRING)

Ciena

CAD PCB Layout Designer

Ottawa, ON · On-site

CA$83K - CA$133K/yr

Electrical/Electronic Technology Diploma program OR Associate CAD Diploma. * Experience: 5+ years ... Values customer relationships and works to exceed customer expectations. Nice to haves: * Knowledge ...

Marriott

Assistant Rooms Operations Manager

Ottawa, ON · On-site

... relations. Interacts with guests to obtain feedback on product quality and service levels ... Empowers employees to provide excellent customer service within guidelines. Participates as needed ...

Marriott

Assistant Rooms Operations Manager

Ottawa, ON · On-site

... relations. Interacts with guests to obtain feedback on product quality and service levels ... Empowers employees to provide excellent customer service within guidelines. Participates as needed ...

Vhaca

Bilingual Physiotherapist (Adult)

Ottawa, ON

CA$80K - CA$130K/yr

To promote and maintain good public relations with clients, customers and VHA staff, volunteers and associates. Key Areas of Accountability VHA's Physiotherapist have the following key areas of ...

Aramark

Club Bell Manager

Kanata, ON

... Services or Associate Managers whenever certain skills and/or experience are vital to initiate ... relations among guests and liaise with our client as required. · Ensure our VIP clientele are ...

Directive

Meta Strategist (Remote Canada)

Ottawa, ON · Remote

... R and Paid Social, to Marketplace and Lifecycle Marketing. At Directive, we're always looking to ... a CRM * Responsible for personal productivity and utilization * Work directly with Associate ...

previous page

Showing results 21-38

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Nepean, ON

Customer Relations Associate information

See Nepean, ON salary details

$9

$18

$27

How much do customer relations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer relations associate in Nepean, ON is $18.85, according to ZipRecruiter salary data. Most workers in this role earn between $15.07 and $22.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Nepean, ON? The most popular types of Customer Relations jobs in Nepean, ON are:
What cities near Nepean, ON are hiring for Customer Relations Associate jobs? Cities near Nepean, ON with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Nepean, ON as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,199 per year, or $18.8 per hour.

CAD PCB Layout Designer

Ciena

Ottawa, ON • On-site

CA$83K - CA$133K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

The Converged Packet Optical R&D hardware team is seeking a hard-working and innovative PCB layout designer to develop high-speed, high complexity, multilayer circuit packs for communication products. The PCB Layout Designer will use Cadence Allegro layout toolset to extract the netlist from schematic capture and perform printed circuit board artwork design and deliver a complete design package for production.

How you will make an impact:

  • Deliver complete PCB documentation packages that meet quality system requirements.

  • Perform component placement to satisfy electrical, mechanical, and thermal constraints.

  • Develop routing strategies and execute PCB routing to meet electrical specifications.

  • Participate in design reviews and resolve design issues with hardware, mechanical, component, operations, test, product integrity, and thermal teams.

  • Complete layout verification using Valor to ensure compliance with Design for Manufacturability requirements.

The must haves:

  • Education: Electrical/Electronic Technology Diploma program OR Associate CAD Diploma.

  • Experience: 5+ years of PCB layout CAD/CAM experience.

  • Utilization of Cadence Allegro and Valor tools.

  • Application of the PCB design process and required deliverables.

  • Application of high-speed routing methodologies, single-ended and differential controlled impedance design, power and ground planes, terminations, via technologies, board materials and stack-ups, safety isolation requirements, EMC/EMI considerations, manufacturability constraints, and manufacturing test requirements.

  • Application of PCB technologies and mixed analog and high-speed digital circuit design.

  • Knowledge of Constraint Manager.

  • Application of manual routing,controlled auto-routing, and forward/backward schematic annotation.

  • Ability to adapt to change and manage multiple assignments simultaneously.

  • Self-motivated with a demonstrated ability to organize work effectively.

  • Values customer relationships and works to exceed customer expectations.

Nice to haves:

  • Knowledge of the PCB manufacturing and assembly process

  • Application of the PCB design process, manufacturability considerations, and assembly processes.

  • Familiarity with high-speed hardware design and photonic interfaces.

  • Ability to adapt to change and manage multiple assignments simultaneously.

  • Self-motivated with a demonstrated ability to organize work effectively.

  • Values customer relationships and works to exceed customer expectations

Pay Range:The annual compensation range is $83,800 - $133,800 CAD.

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply