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Customer Relations Associate Jobs in Barrie, ON (NOW HIRING)

Dexterra Group

Food Service Associate

Orillia, ON

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of ... relations at all times on behalf of Dana Hospitality * Provide exceptional customer service at all ...

ReturnPro

General Manager

Bolton, ON · On-site

They erode margins, disrupt logistics, damage customer experience, and generate enormous waste ... Manage a diverse teammate population; nurture positive teammate relations and a productive work ...

All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Barrie, ON

Customer Relations Associate information

See Barrie, ON salary details

$9

$19

$27

How much do customer relations associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer relations associate in Barrie, ON is $19.07, according to ZipRecruiter salary data. Most workers in this role earn between $15.25 and $22.76 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive experience and may offer on-the-job training, making them accessible to recent graduates or individuals new to the field.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

What are the most commonly searched types of Customer Relations jobs in Barrie, ON? The most popular types of Customer Relations jobs in Barrie, ON are:
What cities near Barrie, ON are hiring for Customer Relations Associate jobs? Cities near Barrie, ON with the most Customer Relations Associate job openings:
Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Barrie, ON as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,675 per year, or $19.1 per hour.

Food Service Associate

Dexterra Group

Orillia, ON

Full-time

Medical

Re-posted 27 days ago

Job description

Company Description

WHO ARE WE?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB?

At Dana Hospitality, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As a Food Services Associate , reporting to the Chef Manager, you will perform a variety of customer service based  tasks within the food services function. This position requires excellent customer service skills and attention to detail.  Growth opportunities are possible for the right candidate.

Your work will include:

  • Prepare items and assume responsibilities for any job task associated with an assigned service station
  • Adhere to all required health and safety regulations and procedures while preparing food including:
    • Using proper techniques when using the tools, supplies, and equipment provided (i.e. knives, ovens, cleaning materials)
    • Wearing and correctly using proper personal protective equipment (i.e. non-slip shoes, cut-resistant gloves)
    • Complying with FoodSafe and/or ServeSafe standards including the recording of all time temperature sensitive food items 
  • Maintain the cleanliness of the work area, including equipment, kitchen, and dining area. Clean dishes and cutlery manually or with the dishwasher
  • Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana Hospitality 
  • Provide exceptional customer service at all times, supporting an environment that strives to create exceptional culinary experiences•
  • Maintains speed of service standards
  • Listens to customers (internal and external) and responds professionally to all questions and concerns, directing concerns to further levels of management as needed
Qualifications

WHO ARE WE LOOKING FOR?

  • Minimum1-2 years’ experience in the hospitality / food service industry
  • Food Safety certification   
  • WHMIS test (Workplace Hazardous Materials Information System)
  • Great Customer Service
  • Professional and Punctual 
  • Monday - Thursday 12pm - 8pm shift (Weekend Availability for the odd Catering) 
  • Quick learner and able to work on your own.

Additional Information

WHAT’S IN IT FOR YOU?

  • Benefits start on day one
  • Work-life balance
  • Competitive Wages 
  • Extended health benefits.
  • Excellent Growth opportunities. 
  • Employee Referral Program
  • Whereas other companies are downsizing, we are growing!
  • Be #1 on day 1 by joining an industry leader
  • A true ability to leave your mark and not just be a cog in a giant machine

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.

#IND6