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Customer Relations Associate Jobs in Edmonton, AB

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Customer Relations Associate information

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$9

$18

$27

How much do customer relations associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer relations associate in Edmonton, AB is $18.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $22.60 per hour, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Edmonton, AB?

The most popular types of Customer Relations jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Customer Relations Associate jobs?

Cities near Edmonton, AB with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Edmonton, AB as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,397 per year, or $18.9 per hour.

GYMVMT Personal Trainer - Edmonton Whitemud

Goodlifefitness

Edmonton, AB

Full-time

Medical, Dental, PTO

Posted 22 days ago

Job description

GYMVMT PERSONAL TRAINER

Hours of Work: Varied shifts

About Us

GYMVMT/HER GYMVMT operates fitness facilities across Alberta in Calgary and Edmonton. Together, we are inspiring a new movement by innovating and re-energizing the fitness experience.

As part of our Personal Training team, you'll have the opportunity to make a real difference in people's lives every day. At the same time, you'll be part of a passionate group of fitness leaders who know what it takes to succeed and continue to shape the future of the fitness industry.

We want YOU to bring your expertise to our growing team. If you are a natural leader with initiative, have a positive demeanor and a winning attitude, and most importantly, want to make a difference in fitness, we want to hear from you!

Why GYMVMT/HER GYMVMT

  • Clients provided to start your fitness career
  • Guaranteed income while building your business
  • Industry leading income potential with a multitude of earning avenues
  • Complimentary gym membership for you and a friend or family member
  • Employee discounts on fitness services
  • Awards and top performer incentives
  • Professional development opportunities
  • Community involvement and philanthropy.
  • Competitive benefits package including health and dental coverage.
  • Access to Employee and Family Assistance Program (EFAP)
  • Vacation, PST (Personal Sick Time)

Your Talents and Your Attitude

Come and be part of a highly respected community of personal trainers! We are heavily focused on client experience and fostering a community of confident, strong, and healthy members!

You have a mindset that embraces both personal and professional progress and want to be part of a high performing team that values human connections.

You are up for a challenge and have the flexibility and eagerness to thrive in a fast-paced, ever-evolving environment.

You are a high energy, positive team member with a passion for helping others in their health and wellness journey working with members to achieve their fitness goals and build their confidence.

You are a strong listener with the ability to empathize and problem solve while demonstrating diplomacy in all interactions.

You have a deep desire to be strong for life with an upbeat, positive attitude and an ability to approach people and drive them to become their strongest.

You have the ability to completely focus and guide members to exceed their expectations.

You have strong analytical skills, and you choose data over belief.

You are consistent and dependable and committed to your schedule.

You have a desire to continually learn and apply new knowledge.

You are an experienced and qualified trainer or a non-PT certified applicant who is interested in our certification reimbursement opportunity.

Qualifications & Requirements

  • Current Personal Training Certification Required
  • Two years of related experience, preferred
  • Current CPR Certification within the last year
  • Possess excellent customer service, teaching and interpersonal relations skills

Conditions of Employment

Successful applicants must provide proof of qualifications. Reliable transportation to and from work location required.

We would like to thank all applicants for their interest and resumes. Please note, only those candidates chosen to proceed through the selection process will be contacted. No phone calls please.


This job posting is for an existing vacancy.


Diversity and Inclusion

At GYMVMT, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.


Recruitment Fraud Alert


Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.


Protect yourself:

GoodLife Fitness, Fit4Less, GYMVMT, canfitpro, and GoodLife Kids Foundationpositions are posted tojobs.goodlifefitness.comand must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN willneverbe sent via email, phone, or text message; Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @gymvmt.com, @canfitpro.com, or @goodlifekids.comemail address.


If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday and all job offers, requests for banking information or your SIN should be completed when logged into Workday. We willneverask you to send this information via email, phone or text.


Please verify that the person you are communicating with has an @goodlifefitness.com, @fit4less.ca, @gymvmt.com, @canfitpro.com, or @goodlifekids.comemail address.


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