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Customer Relations Associate Jobs in Michigan (NOW HIRING)

Cabela's

Customer Service Outfitter- Part Time

Dundee, MI · On-site

$13.75 - $18.75/hr

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care ...

Rise Up Innovations

Customer Sales Associate

Detroit, MI · On-site

$1.2K - $1.6K/wk

... relations, marketing, customer acquisition, and business development. No previous sales experience ... As a Customer Sales Associate , you will connect with customers throughout the Detroit area, learn ...

The Shyft Group

Client Relations Specialist

Novi, MI · On-site

Provide tailored solutions to customers * Address customer inquiries and identify sales ... Associate's or Bachelor's degree in business, marketing, or related field (Preferred) * 1+ years of ...

Aston Carter

Carrier Relations Specialist

Plymouth, MI · On-site

$47K - $49K/yr

... as a Carrier Relations Specialist. This role serves as the primary point of contact for ... Experience using CRM systems such as Salesforce * Bachelor's or Associate's degree * Experience ...

Aston Carter

Carrier Relations Specialist

Plymouth, MI · On-site

$47K - $49K/yr

... as a Carrier Relations Specialist. This role serves as the primary point of contact for ... Experience using CRM systems such as Salesforce * Bachelor's or Associate's degree * Experience ...

Charlotte Tire Pros

Sales Associate

Albion, MI · On-site

$15 - $25/hr

Retail customer service and customer relations experience * Preferred Experience: * 3+ years experience as a Sales Associate in an auto repair store, auto dealership or comparable professional ...

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All JobsCustomer Relations Associate JobsCustomer Relations Associate Jobs in Michigan

Customer Relations Associate information

See Michigan salary details

$21.8K

$41K

$58.4K

How much do customer relations associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer relations associate in Michigan is $41,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,900.00 and $43,600.00 per year, depending on experience, location, and employer.

What is a customer relations associate?

Customer Relations Associates are professionals responsible for interacting with customers to address their inquiries, resolve issues, and ensure a positive experience with a company’s products or services. They often handle customer complaints, provide product information, and process orders or returns. Their primary goal is to build strong relationships with customers, fostering loyalty and satisfaction. Excellent communication, problem-solving skills, and patience are essential for success in this role.

What are the key skills and qualifications needed to thrive as a customer relations associate, and why are they important?

To thrive as a Customer Relations Associate, you need strong interpersonal skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, phone systems, and basic office software is commonly required. Exceptional communication, patience, and a positive attitude help you engage effectively with customers and resolve issues. These skills are crucial for maintaining customer satisfaction, building loyalty, and representing the company professionally.

What are some common challenges faced by customer relations associates, and how can they be effectively managed?

Customer Relations Associates often handle high volumes of inquiries and must resolve diverse customer concerns efficiently. Managing difficult or upset customers can be challenging, but developing strong communication skills and maintaining patience are key. Collaborating with other departments, such as sales or technical support, is essential for providing accurate solutions. Regular training and feedback help associates stay updated on products and improve their problem-solving abilities, ensuring a positive customer experience.

What is the difference between Customer Relations Associate vs Customer Service Representative?

AspectCustomer Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service or communication certificationsHigh school diploma or equivalent; often no specific certifications required
Work EnvironmentOffice settings, client-facing roles, sometimes remoteCall centers, retail, office environments, remote options
Employer & Industry UsageRetail, hospitality, financial services, healthcareRetail, telecommunications, banking, tech support
Common Search & ComparisonCustomer Relations AssociateCustomer Service Representative

The main difference between a Customer Relations Associate and a Customer Service Representative lies in their focus. Customer Relations Associates typically handle more relationship-building tasks, managing ongoing client accounts and addressing complex issues. Customer Service Representatives often focus on resolving immediate customer inquiries and providing support. Both roles require strong communication skills and customer-focused credentials, but the Customer Relations Associate role emphasizes long-term relationship management within various industries.

Is a Customer Relations Associate an entry level job?

Customer Relations Associate positions are often considered entry-level roles that require strong communication and customer service skills. They typically do not require extensive prior experience and may offer on-the-job training, making them accessible to recent graduates or those new to the field.

What are the most commonly searched types of Customer Relations jobs in Michigan?

The most popular types of Customer Relations jobs in Michigan are:

What cities in Michigan are hiring for Customer Relations Associate jobs?

Cities in Michigan with the most Customer Relations Associate job openings:

Customer Relations Associate jobs near you
Infographic showing various Customer Relations Associate job openings in Michigan as of June 2026, with employment types broken down into 2% As Needed, 45% Full Time, 42% Part Time, 2% Temporary, and 9% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,042 per year, or $19.7 per hour.

Customer Relations Representative - State Farm Agent Team Member

State Farm

Howell, MI • On-site

$35K - $50K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 26 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

242nd of 315 rated insurance

Job description

Responsive recruiter
Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:As an Customer Relations Representative - State Farm Agent Team Member for Cullen Hayes - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer

Compensation: $35,000.00 - $50,000.00 per year
Are You Driven & Ambitious?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Cullen Hayes - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
  • Our office is located in Howell, MI.
  • We currently have 3 team members at our agency.
  • We have 47 years of combined insurance experience in our office.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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