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Customer Relation Manager Jobs in California (NOW HIRING)

Customer Relation Specialist

Poway, CA · On-site

$3.0K - $5.7K/mo

Working closely with the General Manager, Sales Managers, and dealership team, the Customer Relations Specialist supports customer experience initiatives, drives customer satisfaction performance ...

Customer Service Manager

Inglewood, CA · On-site

$28.50 - $33/hr

Customer Relations Manager Position Overview: The Customer Relations Manager will oversee customer service and relationship management activities, ensuring a high level of customer satisfaction and a ...

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Customer Relation Manager information

See California salary details

$12

$26

$49

How much do customer relation manager jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer relation manager in California is $26.40, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $30.82 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are the most commonly searched types of Customer Relation jobs in California? The most popular types of Customer Relation jobs in California are:
What cities in California are hiring for Customer Relation Manager jobs? Cities in California with the most Customer Relation Manager job openings:
Infographic showing various Customer Relation Manager job openings in California as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,920 per year, or $26.4 per hour.

Customer Relation Manager

ESSENTIAL SOLAR SERVICES LLC

Santa Rosa, CA

Full-time

Re-posted 24 days ago


Job description

Looking for A1 service provider, self motivated and works well with other.  New company growing fast with great opportunities.