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Customer Relation Manager Jobs in Santa Rosa, CA

WESTAMERICA BANK

Customer Service Manager

Rohnert Park, CA · On-site

$70K - $71K/yr

Resolve complex customer problems; ensure good customer relations. Serve as point of contact for ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

Westamerica Bank

Customer Service Manager

Rohnert Park, CA · On-site

$70K - $71K/yr

Resolve complex customer problems; ensure good customer relations. Serve as point of contact for ... Manage overall operations of the branch through effective delegation & follow-up. * Demonstrate ...

Domino's Pizza

Assistant Manager - Napa

Napa, CA · On-site

Company Description Dominos Pizza JOB DETAILS Assistant Manager Assistant Managers are responsible for cost controls, inventory control, cash control, and customer relations while they are working a ...

Domino's

Assistant Manager - Napa

Napa, CA · On-site

Company Description Dominos Pizza JOB DETAILS Assistant Manager Assistant Managers are responsible for cost controls, inventory control, cash control, and customer relations while they are working a ...

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All JobsCustomer Relation JobsCustomer Relation Manager JobsCustomer Relation Manager Jobs in Santa Rosa, CA

Customer Relation Manager information

See Santa Rosa, CA salary details

$13

$29

$55

How much do customer relation manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relation manager in Santa Rosa, CA is $29.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $34.18 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

Is customer relation manager a stressful job?

A customer relation manager role involves handling customer interactions, resolving issues, and maintaining client satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve managing high workloads during busy periods and dealing with difficult customers, contributing to stress levels. However, stress can vary depending on the work environment, company culture, and individual resilience.

What cities near Santa Rosa, CA are hiring for Customer Relation Manager jobs?

Cities near Santa Rosa, CA with the most Customer Relation Manager job openings:

Customer Relation Manager jobs near you
Infographic showing various Customer Relation Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $60,842 per year, or $29.3 per hour.

Customer Relation Manager

ESSENTIAL SOLAR SERVICES LLC

Santa Rosa, CA • On-site

Full-time

Re-posted 16 days ago

Job description

Looking for A1 service provider, self motivated and works well with other.  New company growing fast with great opportunities.