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Customer Relation Manager Jobs in Santa Rosa, CA

... customer issues and concerns to improve customer satisfaction and relations. Works on the ... Manages daily production meetings on the daily running and operations of the plant. Be proactive in ...

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Customer Relation Manager information

See Santa Rosa, CA salary details

$13

$29

$55

How much do customer relation manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer relation manager in Santa Rosa, CA is $29.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $34.18 per hour, depending on experience, location, and employer.

What does a customer relation manager do?

A Customer Relation Manager (CRM) is responsible for maintaining and improving relationships between a company and its customers. They oversee client communications, address customer concerns, and work to ensure customer satisfaction and loyalty. CRMs often analyze customer feedback and data to enhance service quality, resolve issues, and implement strategies for retention. Their role is crucial in building trust and fostering long-term business relationships.

What are the key skills and qualifications needed to thrive as a customer relation manager, and why are they important?

To thrive as a Customer Relation Manager, you need expertise in customer service practices, relationship management, and a relevant degree—often in business or communications. Familiarity with CRM software like Salesforce, Zendesk, or HubSpot, as well as data analysis tools, is typically required. Strong interpersonal skills, problem-solving abilities, and effective communication help build trust and loyalty with clients. These skills are crucial for maintaining customer satisfaction and driving business growth through lasting relationships.

How does a customer relation manager typically collaborate with other departments to enhance the customer experience?

Customer Relation Managers frequently work cross-functionally with teams such as sales, marketing, product development, and support. By sharing customer feedback and insights, they help shape product improvements and tailor marketing campaigns to better address client needs. Effective collaboration ensures that all departments are aligned in delivering a seamless and positive customer experience, which often leads to improved retention and satisfaction. Regular meetings, joint projects, and shared CRM tools are common ways these collaborations are structured.

What is the difference between Customer Relation Manager vs Customer Service Supervisor?

AspectCustomer Relation ManagerCustomer Service Supervisor
CredentialsTypically requires a bachelor's degree in business, marketing, or related fields; certifications like CRM or customer experience management are a plusUsually requires a high school diploma or associate degree; experience in customer service is essential
Work EnvironmentOffice-based, strategic planning, client relationship managementCall centers, retail, or service centers; overseeing customer service teams
Employer & Industry UsageUsed across industries like retail, finance, and tech for managing key accounts and customer loyaltyCommon in retail, hospitality, and service industries for supervising daily customer interactions

The Customer Relation Manager focuses on building long-term customer relationships and strategic initiatives, often requiring specialized credentials. In contrast, the Customer Service Supervisor manages daily customer interactions and team supervision. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

Is customer relation manager a stressful job?

A customer relation manager role involves handling customer interactions, resolving issues, and maintaining client satisfaction, which can be demanding and require strong communication and problem-solving skills. The job may involve managing high workloads during busy periods and dealing with difficult customers, contributing to stress levels. However, stress can vary depending on the work environment, company culture, and individual resilience.

What cities near Santa Rosa, CA are hiring for Customer Relation Manager jobs?

Cities near Santa Rosa, CA with the most Customer Relation Manager job openings:

Infographic showing various Customer Relation Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $60,842 per year, or $29.3 per hour.

Director of Investor Relations (Santa Rosa)

Keysight Technologies SAles Spain SL.

Santa Rosa, CA • On-site

$218K - $273K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Overview

Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.


Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.


Responsibilities

The Director of Investor Relations will be responsible for developing, executing and supporting the Keysight Technologies Investor Relations program in collaboration with the Vice President of Investor Relations. This position is an exciting opportunity for a strong investor relations professional to help drive Keysight’s investor and research analyst engagement and to work directly with the executive management team. Responsibilities include hosting and assisting with analyst and investor calls and meetings, preparing presentations for the investment community, tracking current and targeted prospective investors, monitoring stock performance and activity, preparing for company-hosted investor meetings, such as Investor Days, Tech Talks and other projects and analysis as needed. The ability to represent Keysight in a confident, professional, and effective manner while demonstrating behavior consistent with our corporate values is key.


The successful candidate will have excellent financial, communication (both verbal and written), and interpersonal skills. Strong project management skills are required given the high level of coordination and communication with multiple internal partners, as well as external resources. He or she needs to be well-versed in the legal and financial reporting requirements of public companies and have a solid understanding of the technology industry.


Specific responsibilities include:



  • Regularly interact with the investment community and clearly articulate the company’s business strategy and competitive position.

  • Plan, coordinate and develop presentations, meetings and conferences between senior management and investors.

  • Work closely with internal and external resources to manage processes for quarter-end conference calls, non-deal roadshows, Investor Days and Tech Talks.

  • Create and/or manage ad hoc deliverables as required.

  • Provide senior management with market information, insight into investor concerns, and current competitive/peer data.

  • Review and communicate key points from analyst research reports and notes to internal constituents.

  • Manage the institutional investor targeting program.

  • Manage the investor relations website to enhance investor communication and satisfy disclosure requirements.

  • Identify, assess, negotiate, and manage third-party IR service contracts and engagements as needed.

  • Be well‑versed in Keysight’s end markets and the solutions that address these markets and customers.

  • Support, promote and adhere to all SEC Regulation Fair Disclosure requirements.


Qualifications

  • An advanced degree with a minimum of 12-15 years’ relevant business and investor relations experience; electrical or related engineering experience a plus

  • Strong financial, analytical and communication skills, coupled with sound judgment

  • Results orientation and proven planning and organizational skills

  • Continuous improvement mindset and track record of execution

  • Track record of independently prioritizing and meeting commitments

  • Ability to develop and communicate key messages about the company, its businesses, markets, and solutions

  • Ability to develop and maintain strong working relationships with internal/external partners and executives

  • Demonstrated comfort with making presentations to external audiences and company executives

  • Ability to multi-task effectively in a fast-paced and changing environment

  • Demonstrated ability to effectively influence across functions and organizations at the peer and executive level


The level of role will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.


California Pay Range MIN $163,950.00 MIDPOINT $218,600.00 MAX $273,250.00


Note:For other locations, pay ranges will vary by region


US Employees may be eligible for the following benefits:



  • Medical, dental and vision

  • Health Savings Account

  • Health Care and Dependent Care Flexible Spending Accounts

  • Life, Accident, Disability insurance

  • Business Travel Accident and Business Travel Health
  • 401(k) Plan

  • Flexible Time Off, Paid Holidays

  • Paid Family Leave

  • Discounts, Perks

  • Tuition Reimbursement

  • Adoption Assistance

  • ESPP (Employee Stock Purchase Plan)


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Careers Privacy Statement


Keysight is an Equal Opportunity Employer.

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