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Customer Reference Manager Jobs in Remote, OR (NOW HIRING)

Sr. Data Steward

OR · Remote

$75K - $100K/yr

Maintain master and reference data in the Master Data Management (MDM) and ERP systems ... High sense of urgency and follow-through for stakeholder customer satisfaction * Pragmatic ...

Cook 1

Charleston, OR · On-site

$18.06 - $23.88/hr

CAS staff and managers are integral to this work, playing vital roles in supporting academic ... customer service skills. • Ability to communicate effectively with individuals from diverse ...

Cook 1

Charleston, OR · On-site

$18.06 - $23.88/hr

CAS staff and managers are integral to this work, playing vital roles in supporting academic ... Strong customer service skills. Ability to communicate effectively with individuals from diverse ...

Showing results 21-24

Customer Reference Manager information

See Remote, OR salary details

$23K

$61.3K

$102.4K

How much do customer reference manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer reference manager in Remote, OR is $61,290.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,900.00 per year, depending on experience, location, and employer.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What job categories do people searching Customer Reference Manager jobs in Remote, OR look for?

The top searched job categories for Customer Reference Manager jobs in Remote, OR are:

$75K - $100K/yr

Full-time

Medical, Retirement

Re-posted 12 days ago


Under Armour rating

6.9

Company rating: 6.9 out of 10

Based on 113 frontline employees who took The Breakroom Quiz

22nd of 104 rated fashion retailers


Job description

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on the Internal Career Site Here. 

Purpose of Role


 Under Armour is searching for a motivated Sr. Data Steward who will be responsible for the management and proficiency of master data stored in our organization. You will join a results-oriented team and participate in the design, implementation, maintenance, and support of our data governance program to make better, more informed decisions. This is a key role on the Data Governance MDM Center of Excellence team and will work closely with functional and technical leaders and users to define, develop, and implement our data governance program.

Your Impact
  • Maintain master and reference data in the Master Data Management (MDM) and ERP systems.
  • Facilitate cross-functional data set-up activities to ensure data creation meets all applicable business process milestones.
  • Ensure data quality issues are addressed reliably and in a timely fashion.
  • Gather, understand, and document enterprise data process requirements, functional requirements, and data quality requirements to establish trusted data sources.
  • Ensure the right controls are built around the creation and maintenance of master data through the organization.
  • Lead large/complex projects to improve data quality or optimize processes.
  • Create and maintain standard operating procedures, work instructions, data flow diagrams, etc.
  • Execute user acceptance testing. 
Qualifications
  • Bachelor's degree with typically 5 years of relevant data management, data governance, or data analytics experience OR Master's degree with typically 3 years of relevant  experience OR Typically 9 years of relevant work experience without degree
  • Demonstrated ability to articulate, persuade, and communicate the value of data integrity and governance.
  • Proficiency with SQL and analyzing large datasets.
  • Proven experience defining, motivating, and driving innovative change across stakeholders.
  • Possess strong knowledge of business processes, data or information management, and data quality standards and processes.
  • Solid attention to detail, process orientation, and business acumen with a focus on accuracy and quality of work
  • High sense of urgency and follow-through for stakeholder customer satisfaction
  • Pragmatic, analytical problem solver with a solutions-oriented mindset
  • Self-starter leader with the ability to work independently in a fast-paced environment.
Workplace Location
  • Location: This individual must reside within commuting distance from our Baltimore HQ office.
  • Work Schedule: Candidates must reside within a commutable distance to our corporate headquarters in Baltimore, Maryland, as periodic on-site attendance may be required  
  • Travel: Minimal 
  • Licenses/Certifications: N/A
  • Sponsorship Eligibility: UA does not offer sponsorship of job applicants for employment-based work authorization for this position at this time.

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Relocation
  • No relocation provided
Base Compensation

 $75,000.00-$100,000.00 USD

Most new hires fall within this range and have the opportunity to earn more over time. Initial placement within the salary range, however, is based on an individual's relevant knowledge, skills and experience for the position. UA is committed to helping our teammates succeed and advance in their careers. Base salary is only one component of our competitive Total Rewards package.

Benefits & Perks
  • Paid "UA Give Back" Volunteer Days: Work alongside your team to support initiatives in your local community
  • Under Armour Merchandise Discounts
  • Competitive 401(k) plan matching
  • Maternity and Parental Leave for eligible and FMLA-eligible teammates
  • Health & fitness benefits, discounts and resources- We offer teammates across the country programs to promote physical activity and overall well-being
Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.


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