Proactively manage project stakeholder satisfaction to position and secure customer reference and success story Coaching and Mentoring Position project reviews with customers and effectively manage ...
Proactively manage project stakeholder satisfaction to position and secure customer reference and success story Coaching and Mentoring Position project reviews with customers and effectively manage ...
Project Manager/Business Analyst
Denver, CO · On-site
Gain acceptance and sign-off by all parties when closure is attained. • Proactively manage project stakeholder satisfaction to position and secure customer reference and success storyCoaching and ...
Project Manager/Business Analyst
Denver, CO · On-site
Gain acceptance and sign-off by all parties when closure is attained. • Proactively manage project stakeholder satisfaction to position and secure customer reference and success storyCoaching and ...
$16.75 - $18.50/hr
Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...
$16.75 - $18.50/hr
Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...
Create Salesforce projects to easily track and link reference designs to customer opportunities * Manage multiple reference design projects simultaneously, prioritizing tasks and deadlines in a fast ...
Create Salesforce projects to easily track and link reference designs to customer opportunities * Manage multiple reference design projects simultaneously, prioritizing tasks and deadlines in a fast ...
Create Salesforce projects to easily track and link reference designs to customer opportunities * Manage multiple reference design projects simultaneously, prioritizing tasks and deadlines in a fast ...
Create Salesforce projects to easily track and link reference designs to customer opportunities * Manage multiple reference design projects simultaneously, prioritizing tasks and deadlines in a fast ...
Customer Account Manager
Rifle, CO · On-site
$19 - $20/hr
Basic Function Manages the Customer Accounts Department, which is responsible for the renewal ... reference check and required testing, a valid Driver's License and compliance with the Company ...
Quick apply
Customer Account Manager
Rifle, CO · On-site
$19 - $20/hr
Basic Function Manages the Customer Accounts Department, which is responsible for the renewal ... reference check and required testing, a valid Driver's License and compliance with the Company ...
This person can translate ambiguous customer and partner needs into clear requirements ... Work with Product Management, Product Architects, Engineering, Solution Architecture, Program ...
This person can translate ambiguous customer and partner needs into clear requirements ... Work with Product Management, Product Architects, Engineering, Solution Architecture, Program ...
Club Repair Associate
Denver, CO · On-site
Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...
Club Repair Associate
Denver, CO · On-site
Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...
Club Repair Associate
Denver, CO · On-site
Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...
Club Repair Associate
Denver, CO · On-site
Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...
Customer Success Manager
Denver, CO · Hybrid
During this transition period, you may see references to both Fivetran and dbt Labs throughout our ... We're looking for a Customer Success Manager to join our team and own retention and expansion of ...
Customer Success Manager
Denver, CO · Hybrid
During this transition period, you may see references to both Fivetran and dbt Labs throughout our ... We're looking for a Customer Success Manager to join our team and own retention and expansion of ...
Customer Success Manager
Denver, CO · On-site
During this transition period, you may see references to both Fivetran and dbt Labs throughout our ... We're looking for a Customer Success Manager to join our team and own retention and expansion of ...
Customer Success Manager
Denver, CO · On-site
During this transition period, you may see references to both Fivetran and dbt Labs throughout our ... We're looking for a Customer Success Manager to join our team and own retention and expansion of ...
Customer Success Manager
Denver, CO · On-site
... references. * Improve processes, playbooks, and tooling to support scaled customer management ... without sacrificing quality. * Collaborate on building training programs, including self-serve ...
Customer Success Manager
Denver, CO · On-site
... references. * Improve processes, playbooks, and tooling to support scaled customer management ... without sacrificing quality. * Collaborate on building training programs, including self-serve ...
Customer Success Manager
Denver, CO · On-site
... references. * Improve processes, playbooks, and tooling to support scaled customer management ... without sacrificing quality. * Collaborate on building training programs, including self-serve ...
Customer Success Manager
Denver, CO · On-site
... references. * Improve processes, playbooks, and tooling to support scaled customer management ... without sacrificing quality. * Collaborate on building training programs, including self-serve ...
Customer Success Manager
Denver, CO · On-site
$89K - $123K/yr
... references. * Improve processes, playbooks, and tooling to support scaled customer management ... without sacrificing quality. * Collaborate on building training programs, including self-serve ...
Quick apply
Customer Success Manager
Denver, CO · On-site
$89K - $123K/yr
... references. * Improve processes, playbooks, and tooling to support scaled customer management ... without sacrificing quality. * Collaborate on building training programs, including self-serve ...
Senior Customer Success Manager
Denver, CO · On-site
$95K - $110K/yr
As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for ... reference opportunities from your flagship accounts. * Voice of the Customer: Collaborate with ...
Senior Customer Success Manager
Denver, CO · On-site
$95K - $110K/yr
As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for ... reference opportunities from your flagship accounts. * Voice of the Customer: Collaborate with ...
... Product Managers and other internal stakeholders in reviewing and creating content from ... customer reference workloads. And also develop detailed technical documents providing low-level ...
... Product Managers and other internal stakeholders in reviewing and creating content from ... customer reference workloads. And also develop detailed technical documents providing low-level ...
... Product Managers and other internal stakeholders in reviewing and creating content from ... customer reference workloads. And also develop detailed technical documents providing low-level ...
... Product Managers and other internal stakeholders in reviewing and creating content from ... customer reference workloads. And also develop detailed technical documents providing low-level ...
Sr. Customer Technical Architect
Denver, CO · On-site
... customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any ... Collaborate with internal stakeholders (sales, account management, product) to understand the ...
Sr. Customer Technical Architect
Denver, CO · On-site
... customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any ... Collaborate with internal stakeholders (sales, account management, product) to understand the ...
Senior Customer Success Manager
Denver, CO · On-site
$120K - $127K/yr
... references * Proactively monitor account health using data - surfacing churn risk early and ... Management, or a strategic customer-facing role at a B2B SaaS company * A track record of owning ...
Senior Customer Success Manager
Denver, CO · On-site
$120K - $127K/yr
... references * Proactively monitor account health using data - surfacing churn risk early and ... Management, or a strategic customer-facing role at a B2B SaaS company * A track record of owning ...
... references * Proactively monitor account health using data -- surfacing churn risk early and ... Management, or a strategic customer-facing role at a B2B SaaS company * A track record of owning ...
... references * Proactively monitor account health using data -- surfacing churn risk early and ... Management, or a strategic customer-facing role at a B2B SaaS company * A track record of owning ...
Customer Reference Manager information
See Colorado salary details
$24.2K - $31.8K
4% of jobs
$31.8K - $39.4K
10% of jobs
$45.5K is the 25th percentile. Wages below this are outliers.
$39.4K - $47K
14% of jobs
$47K - $54.6K
16% of jobs
The median wage is $61.1K / yr.
$54.6K - $62.2K
7% of jobs
$62.2K - $69.8K
10% of jobs
$73.6K is the 75th percentile. Wages above this are outliers.
$69.8K - $77.4K
29% of jobs
$77.4K - $85K
4% of jobs
$85K - $92.6K
3% of jobs
$92.6K - $100.2K
1% of jobs
$100.2K - $107.8K
2% of jobs
$24.2K
$64.5K
$107.8K
How much do customer reference manager jobs pay per year?
What is a customer reference manager?
What is the difference between Customer Reference Manager vs Customer Success Manager?
| Aspect | Customer Reference Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Managing customer references and case studies | Ensuring customer satisfaction and retention |
| Key Responsibilities | Collecting and maintaining customer references, coordinating reference activities | Onboarding, supporting, and growing customer accounts |
| Required Skills | Communication, relationship management, project coordination | Customer relationship management, problem-solving, strategic planning |
| Work Environment | Collaborates with sales and marketing teams | Works closely with sales, support, and product teams |
The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.
What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?
What is the role of a CSM?
Can I put my boyfriend as a reference for a job?
What is the highest paying job in customer service?
How does a Customer Reference Manager typically collaborate with sales and marketing teams?

Job description
NIMBL is a privately-held nationally-recognized award-winning SAP professional services firm focused on high-value high-impact consulting. Powered by years of SAP expertise, countless hands-on initiatives, and industry thought-leadership - NIMBL provides bleeding-edge technical SAP consulting services and proprietary SAP Express software solutions to both the midmarket and Fortune 500
Project Manager/Business Analyst Details: The PM/BA role is multifaceted. As a PM, this role entails the overall management of a project throughout its lifecycle. The PM is responsible for defining, planning, tracking and managing the project, for identifying key resources and providing the direction required to meet project objectives. The Project Manager provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria. They also ensure adherence to project management methodology practices, provide team coaching, evaluate the performance of team members and reinforce the enterprise knowledge management through the collection and communication of lessons learned. As a BA, this role entails any number of tasks including and not limited to: Task Management Helping clients assign and follow through on assigned tasks Process Improvement Process discovery and mapping Process improvement Requirements Gathering and Review Interview clients Document and confirm requirements Relay requirements to developers Assist in developing functional test criteria
Skills/Experience: Management soft skills Ability to multitask Process documentation (Visio) Process evaluation and improvement (e.g. identifying non-value add process steps, bottlenecks, etc. Attention to detail Open to instruction Holds Customer Service as a priority Project Management Experience Meeting Minute Taking Listening Writing Intelligent Questioning Business Analyst Experience
EXPECTATIONS AND TASKS: Delivery Participate in the project planning activities and manage the execution of projects according to plan (Initiating, Planning, Executing, Monitoring & Controlling, Closing) Manage relationship with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables. Manage and communicate a clear vision of the project's objectives, and motivate the project team to achieve them; create a project environment that enables peak performance by team members. Proactively identify changes in work scope and ensure appropriate planning measures are taken with internal and external stakeholders to reassess and amend the scope of work requirements, budget and timeline. Manage the financial aspects of the project: budgeting and estimate to actual variance. Analyze risk, establish contingency plans and identify trigger events and responsibilities for initiating mitigating action. Escalate issues early about the project to delivery management. Determine what constitutes successful closure for all parties. Gain acceptance and sign-off by all parties when closure is attained. Proactively manage project stakeholder satisfaction to position and secure customer reference and success story Coaching and Mentoring Position project reviews with customers and effectively manage their deployment. Mentor project teams to ensure implementation of enterprise project management methodology, standards and processes. Coach to clarify assignments and deliverables to project team; review quality of work and manage integration of team members' work; provide performance input to project team members' functional management. Knowledge Management Maintain project documentation and updates to relevant knowledge management bases; Analyses lessons learned and share with the organization's project management community. Participate in the development of project management best practices. Tools & Techniques PMI project creation; project administration; project reporting; project closure
You may find the full job description on the link below:
http://chc.tbe.taleo.net/chc03/ats/careers/requisition.jsp?org=NIMBL&cws=39&rid=209