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Customer Reference Manager Jobs in Colorado (NOW HIRING)

NIMBL

Project Manager/Business Analyst

Denver, CO

Proactively manage project stakeholder satisfaction to position and secure customer reference and success story Coaching and Mentoring Position project reviews with customers and effectively manage ...

NIMBL

Project Manager/Business Analyst

Denver, CO · On-site

Gain acceptance and sign-off by all parties when closure is attained. • Proactively manage project stakeholder satisfaction to position and secure customer reference and success storyCoaching and ...

Aaron's

Customer Account Manager

Rifle, CO · On-site

$19 - $20/hr

Basic Function Manages the Customer Accounts Department, which is responsible for the renewal ... reference check and required testing, a valid Driver's License and compliance with the Company ...

PGA TOUR Superstore

Club Repair Associate

Denver, CO · On-site

Position Summary Reporting to the Sales and Service Manager, a Club Services Associate will execute ... Customer reference through the Golf & Tennis Services App. * Stay up to date on upcoming ...

CertaPro Painters of Boston

Office Associate

Brighton, CO

$17.50 - $23.50/hr

... Manager. SALES: · Create sales packages. · Enter leads into Certa Notes. · Update customer reference lists on a regular basis. · Maintain inventory and update all point of sale material. · ...

ASG

Actabl Customer Success Manager

Denver, CO · On-site

At Actabl, the Customer Success Manager plays a pivotal role owning the strategic relationship with ... Promote customer advocacy through success stories, reference programs, and feedback loops.

ASG

Actabl Customer Success Manager

Denver, CO · On-site

At Actabl, the Customer Success Manager plays a pivotal role owning the strategic relationship with ... Promote customer advocacy through success stories, reference programs, and feedback loops.

Trustpilot

Senior Customer Success Manager

Denver, CO · On-site

$95K - $110K/yr

As a Senior Customer Success Manager, you are the strategic value owner and trusted advisor for ... reference opportunities from your flagship accounts. * Voice of the Customer: Collaborate with ...

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Customer Reference Manager information

See Colorado salary details

$24.2K

$64.5K

$107.8K

How much do customer reference manager jobs pay per year?

As of May 30, 2026, the average yearly pay for customer reference manager in Colorado is $64,512.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,300.00 and $72,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Reference Manager, and why are they important?

To thrive as a Customer Reference Manager, you need expertise in customer relationship management, project coordination, and strong written and verbal communication skills, often supported by a bachelor’s degree in business or marketing. Familiarity with CRM platforms like Salesforce, content management systems, and customer advocacy tools is typically required. Outstanding interpersonal skills, attention to detail, and the ability to influence and collaborate across departments set top performers apart. These abilities are crucial for building trust with customers, capturing compelling success stories, and supporting sales and marketing initiatives.

How does a Customer Reference Manager typically collaborate with sales and marketing teams?

A Customer Reference Manager frequently works closely with both sales and marketing teams to identify, nurture, and showcase satisfied customers who can serve as references. This involves coordinating interviews, case studies, and reference calls, as well as ensuring that reference assets align with current campaign goals. Regular communication and cross-functional meetings are common to keep all stakeholders informed and to maximize the impact of customer advocacy programs. This collaborative approach helps ensure that the right customer stories are leveraged at the right stages of the sales cycle.

What is a Customer Reference Manager?

A Customer Reference Manager is a professional responsible for managing and coordinating customer advocacy programs within a company. Their main duties include identifying satisfied customers who can share their positive experiences, organizing case studies and testimonials, and facilitating customer participation in marketing activities such as events or reference calls. By leveraging customer success stories, they help build credibility and trust for the company's products or services, supporting sales and marketing efforts. Customer Reference Managers often work closely with sales, marketing, and customer success teams to ensure effective communication and smooth execution of reference programs.

What is the difference between Customer Reference Manager vs Customer Success Manager?

AspectCustomer Reference ManagerCustomer Success Manager
Primary FocusManaging customer references and case studiesEnsuring customer satisfaction and retention
Key ResponsibilitiesCollecting and maintaining customer references, coordinating reference activitiesOnboarding, supporting, and growing customer accounts
Required SkillsCommunication, relationship management, project coordinationCustomer relationship management, problem-solving, strategic planning
Work EnvironmentCollaborates with sales and marketing teamsWorks closely with sales, support, and product teams

The Customer Reference Manager primarily focuses on managing and leveraging customer references to support sales and marketing efforts. In contrast, the Customer Success Manager concentrates on ensuring ongoing customer satisfaction and retention. While both roles require strong communication skills and customer relationship expertise, their core objectives differ, with the Reference Manager emphasizing reference activities and the Success Manager focusing on customer success and growth.

What are popular job titles related to Customer Reference Manager jobs in Colorado? For Customer Reference Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Customer Reference Manager jobs in Colorado look for? The top searched job categories for Customer Reference Manager jobs in Colorado are:
What cities in Colorado are hiring for Customer Reference Manager jobs? Cities in Colorado with the most Customer Reference Manager job openings:
Customer Reference Manager jobs near you
Reference Librarian, Davies

Reference Librarian, Davies

Arapahoe Libraries

Deer Trail, CO • On-site

$55.30K - $69K/yr

Full-time

Posted 13 days ago

Job description

Reference Librarian, Davies Library
Empower Rural Communities and Programs Through Service and Support
Are you a community-focused librarian who enjoys connecting people with ideas, resources, and one another? Do you love working with all ages and creating welcoming spaces that reflect and serve the local community?
Arapahoe Libraries is hiring a Reference Librarian to support the Davies branch. In this role, you will help ensure our services are responsive, inclusive, and rooted in connection.
This is a people-centered position that focuses on relationships, service, teamwork, and creating meaningful experiences in our libraries.
About the Role
This position supports the Davies Library in Deer Trail and is collocated with the Deer Trail School district. Davies Library is a small footprint with a huge impact. With a robust after-school crowd, this position will facilitate youth and intergenerational programming and services, as well as build relationships, programming, and services with adult and older adult patrons. Davies Library serves as a vital hub for surrounding rural communities, acting as both the Deer Trail School District school library and a public library. You will collaborate with staff, volunteers, and local partners as a public librarian to deliver programs and services that reflect the community's needs. You will also help keep daily operations running smoothly, mentor staff, and step in as Person in Charge (PIC) when needed.
Key Responsibilities
Programming, Outreach, and Volunteer Support
  • Plan and lead programs that bring people together and reflect the interests of your community
  • Support evening and weekend events and help connect our library with schools and partner organizations
  • Work with staff to build strong relationships with teachers and school leaders
  • Help coordinate and support teen volunteers

Patron Services
  • Welcome visitors and offer helpful, friendly support at service desks and on the floor
  • Assist patrons with technology, research, and selecting materials
  • Pitch in on district-wide initiatives like Summer Reading and help your team deliver excellent day-to-day service
  • Easily transition between supporting the school library and leading the public library

Team Support and Mentoring
  • Serve as a steady presence at the branch by opening and closing the library and helping with scheduling and coverage
  • Offer guidance and support to your coworkers by sharing your knowledge and encouraging professional growth
  • Help create a positive team environment by modeling great service and supporting one another

Professional Development
  • Stay curious and connected by learning about new tools, trends, and ideas in the library world
  • Share what you learn with your team to help us all grow and improve

What You Will Bring
A Heart for Service: You enjoy working with people and making a difference in your community.
Flexibility and Professional Judgment: You adapt easily when plans change, respond calmly to unexpected situations, and continue delivering thoughtful, reliable service in a dynamic environment.
Respectful Service to All: You provide welcoming, unbiased service to people from all backgrounds and perspectives, supporting intellectual freedom and equitable access to information for everyone.
Tech Confidence: You are comfortable using and teaching everyday technology and open to learning new tools.
Curiosity and Care: You take initiative, stay organized, and are thoughtful about meeting the needs of others.
Connection to ALD Core Values: You believe in collaboration, equity, and innovation as part of your daily work.
Qualifications
Required:
  • Master's degree in library and information science, or at least two years of library-related experience and a plan to earn your MLIS within three years (application required within six months of hire)
  • Bachelor's degree
  • Experience providing great customer service and working with a variety of people and tasks
  • Intermediate skills using Microsoft 365 (Word, Excel, Outlook), familiarity with Microsoft Teams, and a willingness to learn and apply new technologies
  • Ability to work independently, manage time well, and support teams across the Arapahoe Library District

Preferred:
  • Experience offering reference, technology, or advisory services in a library setting
  • Spanish language skills

Who We Are
At Arapahoe Libraries, we are a welcoming, forward-thinking organization that believes in the power of curiosity and connection. Our values of collaboration, equity, and innovation shape everything we do. We believe libraries should reflect and uplift the people they serve, and we are always learning together. "Let's Find Out" is more than our motto. It is how we approach our work every day.
Let's Find Out Together
If you care about helping people, building strong relationships, and being part of a supportive and creative team, we would love to meet you. Join us in serving the Deer Trail and surrounding communities, where your work will make a real difference every single day. Apply today! **Please provide a cover letter with your application
Inclusion and diversity are part of our values at Arapahoe Libraries.
Qualified applicants who can support the communities we serve are encouraged to apply.
ARAPAHOE LIBRARIES logo

About ARAPAHOE LIBRARIES

Sourced by ZipRecruiter

Arapahoe Libraries was established in April 1966 to provide public library service to all residents of Arapahoe County, except those living in the cities of Littleton, Englewood and Aurora. Residents of these cities are served by libraries established prior to 1966 that are funded and maintained by their respective city governments. All Arapahoe County residents, however, are free to use any of the libraries in the county. Residents can also participate in the Colorado Library Card Program, which allows them to borrow items from any participating academic, school and public library in Colorado. Arapahoe Libraries serves a diverse and varied population covering the rural areas of Byers and Deer Trail, the cities of Bow Mar, Centennial, Cherry Hills Village, Columbine, Glendale, Greenwood Village and Sheridan, and the unincorporated areas of Arapahoe County. Arapahoe Libraries is also a major resource for elementary and high school students of the Littleton, Cherry Creek, Sheridan, Byers and Deer Trail School Districts, as well as for those receiving private and home schooling, and students attending local colleges and universities. This map of the Arapahoe Libraries legal service area provides exact boundaries. Funding is provided through a 4.9 property tax mill levy. Any increase in the mill levy must be approved by a vote of the people. Other revenue sources include income from specific ownership tax, grants and interest on investments. A non-profit Arapahoe Library Friends Foundation was established in 1990 to raise additional money from the private sector and to serve as an advocacy group for Arapahoe Libraries. The Foundation and its partner, The Friends of Arapahoe Libraries, which was established in 1995, support a variety of library programs and services.

Industry

Libraries and archives

Company size

201 - 500 Employees

Headquarters location

Englewood, CO, US

Year founded

1966

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