ZipRecruiter

Log In

1

Customer Project Manager Jobs in Boston, MA (NOW HIRING)

Gradiant

Project Manager

Woburn, MA · On-site

Drive successful project outcomes while maintaining customer satisfaction nd operational excellence. Construction & Site Management * Lead and oversee all site construction, fabrication, installation ...

Babcock Power Services

Project Manager

Marlborough, MA · On-site

$125K - $170K/yr

Represent business as single point contact for project's customers with respect to technical ... Manage any contractual claims through speedy conclusions that is satisfactory to all parties.

Babcock Power Services

Project Manager

Marlborough, MA · On-site

$125K - $170K/yr

Represent business as single point contact for project's customers with respect to technical ... Manage any contractual claims through speedy conclusions that is satisfactory to all parties.

South Shore Millwork Inc

Project Manager

Norton, MA · On-site

$80K - $120K/yr

A DAY IN THE LIFE OF A PROJECT MANAGERAs a Project Manager, you ensure that each project is ... You establish relationships with the customers, vendors, and contractors while providing ...

Window World of Boston

Project Manager

Woburn, MA · On-site

$65K - $75K/yr

Coordinate warranty service and customer punch lists * Manage project logistics and jobsite ... readiness * Monitor project profitability and job costs * Work closely with Sales, Customer Service ...

First Help Financial

Project Manager

Needham, MA · On-site +1

$117K/yr

Project Manager Your Report to: Director of Credit program Management Your Location: Remote ... S. We provide auto loans to the underserved and care for our customers and partners with ...

BELFOR Holdings

Project Manager

Marlborough, MA · On-site

Establish their core project management capabilities while at this level ... Critical skills include time management, budgeting, scheduling, site supervision, customer contact ...

Amteck, LLC

Project Manager

Woburn, MA

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

24 Hour Flood Pros of Anchorage

Project Manager

Boston, MA · On-site

$50K - $60K/yr

Manage packout projects from initial loss through packback, ensuring quality, customer satisfaction ... and profitability * Perform on-site inspections and develop accurate scopes of work for contents ...

BELFOR Holdings

Project Manager

Marlborough, MA · On-site

Establish their core project management capabilities while at this level ... Critical skills include time management, budgeting, scheduling, site supervision, customer contact ...

American Packout

Project Manager

Boston, MA · On-site

$50K - $60K/yr

Manage packout projects from initial loss through packback, ensuring quality, customer satisfaction ... and profitability * Perform on-site inspections and develop accurate scopes of work for contents ...

FirstLight

Project Manager

Somerville, MA · On-site

$60K - $70K/yr

Manage the full project lifecycle, from planning and design through execution and closeout ... Facilitate customer meetings and ensure that all milestones, deliverables, and dependencies are ...

IPG Photonics

Project Manager

Marlborough, MA · On-site

We aspire to work together with our employees and customers to apply light in ways that improve ... Job Summary The Project Manager leads cross-functional business-improvement projects for the Global ...

IPG Photonics

Project Manager

Marlborough, MA

We aspire to work together with our employees and customers to apply light in ways that improve ... Job Summary The Project Manager leads cross-functional business-improvement projects for the Global ...

Ambient Enterprises

Project Manager

Canton, MA · On-site

$100K - $120K/yr

MIH company is seeking a full-time Project Manager to join our team. Our commercial service ... Experience with or proficiency in Microsoft Dynamics 365 or related CRM software * Strong ...

Northern Bank

Project Manager

Woburn, MA · On-site

$78K - $110K/yr

We are seeking a Project Manager to support Enterprise Data Management initiatives across the ... customers, both locally and across the country, to provide the financial support they need to ...

Northern Bank

Project Manager

Woburn, MA · On-site

$78K - $110K/yr

We are seeking a Project Manager to support Enterprise Data Management initiatives across the ... customers, both locally and across the country, to provide the financial support they need to ...

Ambient Enterprises

Project Manager

Canton, MA · On-site

$100K - $120K/yr

MIH company is seeking a full-time Project Manager to join our team. Our commercial service ... Experience with or proficiency in Microsoft Dynamics 365 or related CRM software * Strong ...

previous pagenext page

Showing results 21-40

All JobsCustomer Project JobsCustomer Project Manager JobsCustomer Project Manager Jobs in Boston, MA

Customer Project Manager information

See Boston, MA salary details

$39.7K

$98.8K

$123.8K

How much do customer project manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer project manager in Boston, MA is $98,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,500.00 and $113,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and problem-solving skills are essential in this role.

How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
What are popular job titles related to Customer Project Manager jobs in Boston, MA? For Customer Project Manager jobs in Boston, MA, the most frequently searched job titles are:
What job categories do people searching Customer Project Manager jobs in Boston, MA look for? The top searched job categories for Customer Project Manager jobs in Boston, MA are:
What cities near Boston, MA are hiring for Customer Project Manager jobs? Cities near Boston, MA with the most Customer Project Manager job openings:
Customer Project Manager jobs near you
Infographic showing various Customer Project Manager job openings in Boston, MA as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $98,784 per year, or $47.5 per hour.

Project Manager

Gradiant

Woburn, MA • On-site

Full-time

Posted 6 days ago

Job description

Project Manager
Gradiant Corporation
Woburn, United States
Posting Start Date: 8/4/26
Date format: mm/dd/yy
Function: Project Management
Gradiant is a Different Kind of Water Company. With a full suite of differentiated and proprietary end-to-end solutions for advanced water and wastewater treatment powered by the top minds in water, the company serves its clients' mission-critical operations in the world's essential industries, including semiconductors, pharmaceuticals, food & beverage, lithium and critical minerals, and renewable energy. Gradiant's innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,400 employees worldwide. Discover us at www.gradiant.com.
Role Overview
Project Manager will lead complex, multi-discipline water/wastewater projects, managing scope, schedule, budget, and risk. The candidate will be responsible for client relationship management, business development (proposals/presentations), and mentoring junior staff.
Responsibilities
Project Execution & Delivery Management
  • Deliver projects safely, on schedule, within budget, and in accordance with contractual requirements and quality standards.
  • Manage all phases of project execution from contract award through final handover and closeout.
  • Monitor project performance against established milestones, deliverables, budgets, and schedules.
  • Drive successful project outcomes while maintaining customer satisfaction nd operational excellence.

Construction & Site Management
  • Lead and oversee all site construction, fabrication, installation, and commissioning activities.
  • Develop, implement, and maintain site construction plans and execution strategies.
  • Assign, monitor, and coordinate construction activities to ensure timely completion of work packages.
  • Ensure construction activities are performed in accordance with approved methods, specifications, and project requirements.

Client & Stakeholder Relationship Management
  • Serve as the primary point of contact for customers throughout project execution.
  • Facilitate project meetings, progress reviews, and status reporting with clients and stakeholders.
  • Provide technical and project-related guidance to customers, contractors, vendors, and project teams.
  • Foster collaborative relationships to ensure alignment on project objectives and expectations.

Resource Planning & Team Leadership
  • Lead, direct, and coordinate internal and external project resources, including contractors, subcontractors, and fabrication personnel.
  • Ensure project teams possess the necessary skills, training, and development opportunities to execute assigned work.
  • Establish performance expectations, workload planning, and milestone-driven objectives.
  • Promote accountability, collaboration, and continuous improvement among project personnel.

Quality Assurance & Control
  • Oversee project quality programs to ensure compliance with contractual specifications and company standards.
  • Conduct or participate in quality inspections, audits, Factory Acceptance Tests (FAT), and supplier evaluations.
  • Verify that all construction, fabrication, and installation activities meet required quality standards.
  • Address quality concerns and implement corrective actions when necessary.

Project Controls & Documentation Management
  • Maintain comprehensive project records, documentation, and reporting systems.
  • Ensure timely preparation, review, submission, tracking, and archiving of project documents.
  • Collaborate with document control personnel to maintain traceability and compliance.
  • Monitor project progress and communicate status updates to stakeholders.

Risk Management & Operational Planning
  • Identify, assess, and mitigate project risks throughout the project lifecycle.
  • Develop proactive plans to address schedule, cost, safety, quality, and operational risks.
  • Monitor project execution strategies and adjust plans as necessary to maintain project objectives.
  • Ensure work methods, risk assessments, and mitigation measures are clearly communicated and implemented.

Commercial & Financial Management
  • Monitor project budgets, forecasts, and cost performance.
  • Identify opportunities for cost savings, efficiency improvements, and margin enhancement.
  • Manage project variations, change orders, and commercial opportunities.
  • Support financial reporting and ensure project activities align with contractual obligations and profitability targets.

Requirements
  • Bachelor's degree in engineering.
  • Expertise in water treatment processes, strong communication, and project management software proficiency.
  • 5-8 years of experience in water/wastewater consulting.
  • Registered Professional Engineer (P.E.) preferred.

Gradiant is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Apply