... customer service operations. The Project Manager will ensure projects are successfully delivered within scope, schedule, budget, and performance expectations while aligning with VFMP governance ...
... customer service operations. The Project Manager will ensure projects are successfully delivered within scope, schedule, budget, and performance expectations while aligning with VFMP governance ...
Project Manager
Toledo, OR · On-site
Proven Customer Account Manager with experience in developing opportunities within existing clients * Demonstrated experience in driving projects within budget from initiation through a successful ...
New
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Project Manager
Toledo, OR · On-site
Proven Customer Account Manager with experience in developing opportunities within existing clients * Demonstrated experience in driving projects within budget from initiation through a successful ...
New
project manager
Beaverton, OR · On-site
Works with project sponsors and customers to define; business benefits, business requirements, and project scope. Manages change control against scope and it's impacts to time, cost, and quality ...
project manager
Beaverton, OR · On-site
Works with project sponsors and customers to define; business benefits, business requirements, and project scope. Manages change control against scope and it's impacts to time, cost, and quality ...
Establish their core project management capabilities while at this level ... Critical skills include time management, budgeting, scheduling, site supervision, customer contact ...
Establish their core project management capabilities while at this level ... Critical skills include time management, budgeting, scheduling, site supervision, customer contact ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
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Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Project Manager
West Linn, OR · On-site
The Project Manager plays a crucial role in ensuring the seamless execution of projects, from ... Customer Focus: Understand and prioritize internal and external customer needs while driving ...
Senior Project Manager
OR · On-site
You will advise customers in project management & implementing business requirements. * You will provide leadership for project team by building and motivating team members to meet project goals ...
Senior Project Manager
OR · On-site
You will advise customers in project management & implementing business requirements. * You will provide leadership for project team by building and motivating team members to meet project goals ...
Project Manager
Portland, OR · On-site
$70K - $110K/yr
The Project Manager communicates directly with vendors, customers, and Raymond West sales and credit personnel. Raymond West is committed to providing our customers with end-to-end warehouse ...
Project Manager
Portland, OR · On-site
$70K - $110K/yr
The Project Manager communicates directly with vendors, customers, and Raymond West sales and credit personnel. Raymond West is committed to providing our customers with end-to-end warehouse ...
Responsible for delivery of project to agreed specifications, for managing change and customer relationships, and ensuring appropriate reporting and governance is adhered to and controlled. Project ...
Responsible for delivery of project to agreed specifications, for managing change and customer relationships, and ensuring appropriate reporting and governance is adhered to and controlled. Project ...
Project Manager
Tualatin, OR · On-site
Communicates professionally with customers, subcontractors and insurance * Provides technical ... Manages multiple projects simultaneously over a multi-location region. * Uses Salesforce to manage ...
Project Manager
Tualatin, OR · On-site
Communicates professionally with customers, subcontractors and insurance * Provides technical ... Manages multiple projects simultaneously over a multi-location region. * Uses Salesforce to manage ...
Project Manager
Albany, OR · On-site
Ability to attain, foster, and promote good customer relationships. * Ability to read, analyze, and ... Project Management Professional (PMP) certification or similar is preferred. Physical Requirements:
Project Manager
Albany, OR · On-site
Ability to attain, foster, and promote good customer relationships. * Ability to read, analyze, and ... Project Management Professional (PMP) certification or similar is preferred. Physical Requirements:
Project Manager
Albany, OR · On-site
Ability to attain, foster, and promote good customer relationships. * Ability to read, analyze, and ... Project Management Professional (PMP) certification or similar is preferred. Physical Requirements:
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Project Manager
Albany, OR · On-site
Ability to attain, foster, and promote good customer relationships. * Ability to read, analyze, and ... Project Management Professional (PMP) certification or similar is preferred. Physical Requirements:
Project Manager
Portland, OR · On-site
Project Manager (Mechanical Construction) Driven by Vision | Powered by Passion Location: Portland ... projects for customers within rapidly expanding industries, BMWC has an opportunity for you.
Project Manager
Portland, OR · On-site
Project Manager (Mechanical Construction) Driven by Vision | Powered by Passion Location: Portland ... projects for customers within rapidly expanding industries, BMWC has an opportunity for you.
Project Manager
Portland, OR · On-site
Partner closely with R&D, Manufacturing, Quality, Regulatory, Supply Chain, Sales, and customers ... Manage project changes (scope/timeline/resource) through clear impact assessment and documented ...
New
Quick apply
Project Manager
Portland, OR · On-site
Partner closely with R&D, Manufacturing, Quality, Regulatory, Supply Chain, Sales, and customers ... Manage project changes (scope/timeline/resource) through clear impact assessment and documented ...
New
Project Manager
Portland, OR · On-site
Project Manager (Mechanical Construction) Driven by Vision | Powered by Passion Location: Portland ... projects for customers within rapidly expanding industries, BMWC has an opportunity for you.
Project Manager
Portland, OR · On-site
Project Manager (Mechanical Construction) Driven by Vision | Powered by Passion Location: Portland ... projects for customers within rapidly expanding industries, BMWC has an opportunity for you.
Manage customer expectations, support technical presentations, and provide regular project status updates. Work closely with vendor partners (wet bench OEMs, chemical suppliers, tool installers) to ...
Manage customer expectations, support technical presentations, and provide regular project status updates. Work closely with vendor partners (wet bench OEMs, chemical suppliers, tool installers) to ...
Project Manager
$99K - $132K/yr
Support the branch through positive customer relations and active participation in the Customer ... Management skills to oversee assigned projects and teams. * Proficient skills in Microsoft Excel ...
Project Manager
$99K - $132K/yr
Support the branch through positive customer relations and active participation in the Customer ... Management skills to oversee assigned projects and teams. * Proficient skills in Microsoft Excel ...
Customer Project Manager information
See Oregon salary details
$38.6K - $46K
2% of jobs
$46K - $53.5K
3% of jobs
$53.5K - $60.9K
2% of jobs
$60.9K - $68.4K
3% of jobs
$68.4K - $75.8K
1% of jobs
$75.8K - $83.3K
6% of jobs
$86.1K is the 25th percentile. Wages below this are outliers.
$83.3K - $90.7K
18% of jobs
The median wage is $97.2K / yr.
$90.7K - $98.2K
16% of jobs
$98.2K - $105.6K
16% of jobs
$108.9K is the 75th percentile. Wages above this are outliers.
$105.6K - $113.1K
16% of jobs
$113.1K - $120.5K
16% of jobs
$38.6K
$96.1K
$120.5K
How much do customer project manager jobs pay per year?
What is the difference between Customer Project Manager vs Project Coordinator?
| Aspect | Customer Project Manager | Project Coordinator |
|---|---|---|
| Credentials | Project management certifications (PMP, CAPM), relevant experience | Often entry-level, may have certifications like CAPM or no certification |
| Work Environment | Client-facing, managing customer projects, cross-functional teams | Supports project teams, handles scheduling and documentation |
| Employer & Industry Usage | Used in industries like IT, construction, consulting; client-focused roles | Common in various industries for supporting project execution |
| Search & Comparison Intent | Understanding roles, responsibilities, and career path | Clarifying support functions within projects |
The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.
What does a customer project manager do?
How does a customer project manager typically collaborate with cross-functional teams during a project's lifecycle?
What are the key skills and qualifications needed to thrive as a customer project manager, and why are they important?

Other
Re-posted 28 days ago
Job description
The Project Manager will provide leadership, oversight, coordination, and management support for the Veterans Health Administration (VHA) Integrated Veteran Care (IVC) Veteran Family Member Programs (VFMP) Modernization Portfolio. This position supports enterprise modernization initiatives focused on operational transformation, healthcare claims modernization, eligibility modernization, appeals modernization, Electronic Data Interchange (EDI), workflow automation, data integration, and organizational process improvement.
The Project Manager will oversee modernization initiatives across multiple operational areas including claims processing, eligibility determination, intake automation, appeals processing, benefits coordination, care coordination, pharmacy support, duty to assist, and customer service operations. The Project Manager will ensure projects are successfully delivered within scope, schedule, budget, and performance expectations while aligning with VFMP governance, modernization priorities, and operational objectives.
This role serves as the primary coordination point between Government leadership, operational stakeholders, technical teams, vendors, and contractor personnel. The Project Manager will lead project planning, execution, governance reporting, stakeholder engagement, risk management, schedule management, and implementation coordination activities supporting the VFMP Modernization Portfolio.
The Project Manager will support both Agile and traditional project management methodologies while ensuring modernization initiatives improve operational efficiency, reduce processing backlogs, support automation goals, and enhance service delivery to Veterans and beneficiaries.
Primary ResponsibilitiesProject & Portfolio Management
- Lead and manage modernization projects supporting VFMP operational transformation initiatives.
- Oversee project lifecycle activities including:
- Project initiation
- Planning
- Execution
- Monitoring and control
- Reporting
- Project closeout
- Develop and maintain Integrated Master Schedules (IMS), project plans, timelines, and implementation schedules.
- Coordinate project milestones, deliverables, dependencies, risks, and action items.
- Monitor project scope, schedule, resource utilization, and overall performance.
- Ensure projects are delivered within approved timelines and operational objectives.
- Support portfolio management activities aligned with VFMP governance standards and modernization priorities.
- Coordinate synchronization of modernization efforts, organizational change management activities, and knowledge management initiatives.
Stakeholder Coordination & Leadership
- Serve as the primary liaison between Government leadership, operational stakeholders, technical teams, vendors, and contractor personnel.
- Facilitate cross-functional collaboration among business, operational, technical, and implementation teams.
- Lead project meetings, governance reviews, implementation discussions, and executive briefings.
- Prepare and present:
- Executive status reports
- Project briefings
- Progress updates
- Risk assessments
- Recommendations
- Decision support materials
- Support stakeholder engagement and communication activities throughout project lifecycles.
- Coordinate escalation management and issue resolution activities.
Governance, Reporting & Compliance
- Ensure modernization initiatives comply with VHA governance standards, policies, and reporting requirements.
- Develop and maintain:
- Project Management Plans (PMPs)
- Risk Registers
- Action Item Logs
- Dependency Trackers
- Stakeholder Registries
- Status Reports
- Meeting Minutes
- Implementation Plans
- Governance Artifacts
- Support quality assurance and performance monitoring activities.
- Monitor contractor performance and deliverable quality standards.
- Coordinate monthly, quarterly, and executive reporting requirements.
Modernization & Operational Support
- Support modernization efforts involving:
- Claims processing modernization
- Eligibility modernization
- Appeals modernization
- EDI implementation
- Workflow automation
- Robotic Process Automation (RPA)
- Intake modernization
- Data integration initiatives
- Operational efficiency initiatives
- Coordinate implementation and deployment activities supporting modernization projects.
- Assist with operational readiness planning and implementation support.
- Monitor project impacts on operational workflows and service delivery.
Risk & Issue Management
- Identify, monitor, and mitigate project risks, dependencies, and implementation barriers.
- Coordinate issue management and corrective action planning.
- Escalate critical issues to Government leadership as appropriate.
- Support development of mitigation strategies and contingency plans.
- Track and monitor project action items and operational impacts.
Team Leadership & Coordination
- Lead contractor project teams and coordinate project assignments and activities.
- Support onboarding and offboarding of contractor personnel.
- Ensure staff compliance with training, security, and project requirements.
- Promote collaboration, accountability, and continuous improvement across project teams.
- Coordinate activities across technical, operational, and business teams supporting modernization initiatives.
Testing, Deployment & Implementation Support
- Support User Acceptance Testing (UAT), end-to-end testing, and implementation readiness activities.
- Coordinate implementation schedules and deployment support activities.
- Support operational transition and post-implementation stabilization efforts.
- Ensure modernization solutions meet business and operational requirements prior to deployment.
Education
Bachelor's degree in:
- Business Administration
- Healthcare Administration
- Project Management
- Information Systems
- Public Administration
- Organizational Leadership
- Or related field
PMP Certification
Required Experience
- Minimum four (4) years of Federal healthcare, enterprise project management, or modernization program experience.
- Experience managing complex modernization, transformation, or operational improvement initiatives.
- Experience managing project schedules, risks, stakeholders, dependencies, and deliverables.
- Experience supporting operational or technology implementation projects.
- Experience leading cross-functional project teams in fast-paced environments.
- Experience preparing executive-level reports, briefings, and governance documentation.
- Previous experience supporting Department of Veterans Affairs (VA) or Veterans Health Administration (VHA) programs.
- Experience supporting healthcare claims processing, eligibility modernization, appeals modernization, or EDI initiatives.
- Experience supporting Federal healthcare modernization or operational transformation efforts.
- Experience with Agile, hybrid, or enterprise project management methodologies.
- Project Management Professional (PMP), Agile, Scrum, or related certification preferred.
- Familiarity with workflow automation and Robotic Process Automation (RPA) initiatives preferred.