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Customer Program Manager Jobs in Tempe, AZ (NOW HIRING)

Program Manager

Tempe, AZ · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We're driven to help our customers around the world succeed and we do so by earning the trust of ... Responsible for planning and managing programs and projects to achieve product delivery, customer ...

Program Manager

Goodyear, AZ · On-site

$102K - $135K/yr

Safety I Quality I Customer Obsession I Speed I Agility Role Overview The Project Manager is ... Maintains project database by writing computer programs, entering and backing up data. * Maintains ...

Senior Technical Program Manager

Tempe, AZ · On-site

$140 - $200/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will translate customer requirements into initial system concepts through electrical power analysis and technical trade studies, while coordinating closely with engineering, operations ...

New

Safety I Quality I Customer Obsession I Speed I Agility Role Overview The Project Manager is ... Maintains project database by writing computer programs, entering and backing up data. * Maintains ...

Effectively presents and justifies findings and recommendations to management and customers, as appropriate, to gain approval. • May manage projects and programs that cross multiple departments ...

Program Manager (Contingency)

Phoenix, AZ

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: Program Manager (Contingency) Belong, Connect, Grow, with KBR! Program Summary KBR ... The business unit supports customers across the Department of Defense, federal civilian agencies ...

Act as the primary customer advocate, building strong relationships to deliver high-quality ... Strong program management, risk management, and time management skills, with the ability to ...

Program Manager (Contingency)

Phoenix, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Title: Program Manager (Contingency) Belong, Connect, Grow, with KBR! Program Summary KBR ... The business unit supports customers across the Department of Defense, federal civilian agencies ...

Showing results 41-60

Customer Program Manager information

See Tempe, AZ salary details

$8

$52

$83

How much do customer program manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer program manager in Tempe, AZ is $52.91, according to ZipRecruiter salary data. Most workers in this role earn between $35.29 and $67.98 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Tempe, AZ are hiring for Customer Program Manager jobs?

Cities near Tempe, AZ with the most Customer Program Manager job openings:

$89K - $145K/yr

Full-time

This job post has expired today. Applications are no longer accepted.


Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

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Job description

Qualifications

MINIMUM QUALIFICATIONS One year specialized experience that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-13 grade level in Federal service. NOTE: To be minimally qualified for this position, you must meet 5 of the 7 following examples of specialized experience: Technical/operational consultant for development and implementation of policies, procedures, and operations related to new and existing programs and initiatives, Monitor legislation, regulatory guidance, and policy directives for assigned programs Evaluate programs against short- and long-range objectives to Develop effective bureau-level policies, strategic planning and change management Articulate and investigate policy options for program customers. Provider relations related to assigned program populations, collaborate with contractors and work with providers Write updates, issue briefs, and/or Congressional responses This experience must be detailed in your resume to receive credit. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

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About Veterans Health Administration

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The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US