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Customer Program Manager Jobs in Oswego, IL (NOW HIRING)

Independence Pet Group

Program Manager, Senior

Chicago, IL · On-site

$119K - $120K/yr

The Sr Program Manager will play a critical role in advancing a future-ready insurance platform and operating model that strengthens operational efficiency, scalability, and the customer experience.

Eaton

Program Manager, Microsoft

Glendale Heights, IL · On-site

$129K - $189K/yr

The primary function of the Microsoft Program Leader, Project Management is to act as the customer's single point of contact for post-order activities associated with active projects. This position ...

JLL

Electrical Program Manager

Northlake, IL

The Electrical Program Manager maintains and coordinates the operations and repairs for all ... Responsible for the definition of customer project requirements. * Own, manage, implement, and ...

Softchoice

Agile Program Manager

Chicago, IL

By doing these things we help them create success for their customers and their people. We stand ... As an Agile Program Manager for Managed Services, you will own a portfolio of strategic and ...

Softchoice

Agile Program Manager

Chicago, IL · On-site

By doing these things we help them create success for their customers and their people. We stand ... As an Agile Program Manager for Managed Services, you will own a portfolio of strategic and ...

Skydio, Inc

Program Manager, DFR - Chicago

Chicago, IL · On-site

$145K - $180K/yr

Skydio is looking for a driven customer facing Program Manager with a deep sense of ownership to lead and drive all aspects of implementation and delivery for our Law Enforcement Customers. You will ...

Apex Systems

Technical Program Manager

Chicago, IL · On-site

$133K - $172K/yr

Program/project management expertise, including working knowledge and application of SAFe Agile ... Everforth Apex has a dedicated customer service team for our Consultants that can address questions ...

Motorola

Technical Program Manager

Chicago, IL · On-site

$132K - $172K/yr

Program Leadership * Own the end-to-end delivery of complex, cross-functional programs spanning ... CRM, and marketing technology, sufficient to plan, oversee, and troubleshoot without building

viaPhoton

Engineering Program Manager

Naperville, IL

$128K/yr

Who We Are We are changing the norm by being customer focused, technology led. viaPhoton is on an ... Ability to manage and lead development, automation, and/or process engineering programs from ...

Kunai

Technical Program Manager

Chicago, IL · On-site

$132K - $172K/yr

... their customers. Together, we are changing the world's relationship with financial services. At ... Technical Program Manager running programs involving application engineering, modernization ...

VML

Senior Program Manager

Chicago, IL · On-site

$60K - $140K/yr

Who We Are VML, part of WPP, is a leading creative company that combines brand experience, customer ... VML is hiring a Senior Program Manager to oversee social and commerce program delivery for a large ...

viaPhoton

Engineering Program Manager

Aurora, IL · On-site

$127K/yr

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is ... Engineering Program Manager JD What's in it for you? * Robust health, dental, and vision coverage ...

LinkedIn

Insights Associate Program Manager

Chicago, IL · Hybrid

Identify gaps in existing tools and customer lifecycle motions, prioritize opportunities, and drive ... Program Management: Proven ability to run operational program coordination, track timelines, and ...

viaPhoton

Engineering Program Manager

Naperville, IL · On-site

$128K/yr

Who We Are We are changing the norm by being customer-focused, technology-led. viaPhoton is ... Engineering Program Manager JD What's in it for you? * Robust health, dental, and vision coverage ...

zerohash

Senior Program Manager (Remote)

Chicago, IL · Remote

$118K - $119K/yr

Drive strategic internal initiatives and support customer implementation programs * Work closely with the Implementation Manager for client delivery * Provide cross-functional coordination and ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Oswego, IL

Customer Program Manager information

See Oswego, IL salary details

$8

$51

$80

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Oswego, IL is $51.44, according to ZipRecruiter salary data. Most workers in this role earn between $34.28 and $66.06 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Oswego, IL are hiring for Customer Program Manager jobs?

Cities near Oswego, IL with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Oswego, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 2% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $106,988 per year, or $51.4 per hour.

Academic Program Manager

Computer Systems Institute Inc

Lombard, IL • On-site

$55K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

General Summary:

The Program Manager is responsible for training, coaching, and developing the faculty within one or more programs as well as for the delivery of CSI-approved curriculum. The Program Manager works with academic deans and faculty to ensure student academic successes and retention.

Essential Job Duties & Responsibilities:

  • Assess hiring needs per assigned programs
  • Recruit and hire faculty for programs
  • Train, mentor, and monitor faculty
  • Responsible for maintaining faculty files for all assigned programs and monitoring instructor certification where applicable
  • Conduct regular faculty meetings for programs
  • Coordinate events and build community resources
  • Advise students on satisfactory academic progress (SAP)
  • Conduct in-class observations
  • Organize field trips
  • Actively contribute to program improvement
  • Participate in orientation for new students
  • Hold quarterly workshops on academic pathways for students
  • Promote best practices among faculty
  • Assist with scheduling of courses and teaching assignments
  • Assist with identifying trends in student academic success and creating retention initiatives
  • Ensure that assignment submission, test taking, and grading are completed correctly and on time
  • Oversee the Externship course for assigned programs (Skill Building programs)
  • Other duties and special projects as assigned

Required Knowledge, Skills, and Abilities

  • Commitment to academic excellence
  • Effective oral and written communication skills
  • Strong sense of customer service
  • Knowledge of pedagogical methods
  • Knowledge of Blended Learning Methodology (BLM)
  • Knowledge of Learning Management Systems (LMS)
  • Team building skills & leadership aptitude
  • Ability to maintain confidentiality of information
  • Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools

Education and Experience:

The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years relevant work experience in the education setting is required. Minimum of 2 years supervisory experience required, preferably in an academic setting.

Physical Requirements: While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment: Normal office working conditions. The noise level in the work environment is usually moderate.

Benefits Offered

  • Health Insurance.
  • Dental Insurance
  • Vision Insurance
  • 401K
  • Life Insurance
  • Paid Time Off
  • Employee Discount Program

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