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Customer Program Manager Jobs in Mount Prospect, IL

Ventura Solutions LLC

Program Manager

Chicago, IL

$55 - $70/hr

Lead and manage the customer (internal or external) in collaboration with the key account manager by being the main communication interface * Manage and coordinate the whole program and allocated ...

Hendrickson USA, LLC

Program Manager

Woodridge, IL · On-site

Serve as the primary customer-facing lead for assigned programs, including facilitating launch meetings, managing stakeholder expectations, and coordinating communication throughout the program ...

UL Solutions

Program Manager

Northbrook, IL · On-site

Support commercial growth through customer engagement, opportunity development, proposal ... Strong program management, analytical, and business planning skills with the ability to manage ...

CNH Industrial N.V.

Program Manager

Oak Brook, IL · On-site

Job Purpose The Program Manager owns successful delivery of the program achieving all business and customer commitments for performance, quality, timing & cost. This role will lead the end-to-end ...

UL Solutions

Program Manager

Northbrook, IL · Hybrid

$120K - $140K/yr

Ability to translate technical data, testing methodologies, and engineering concepts into customer-focused value propositions and market-facing solutions. * Strong program management, analytical, and ...

Bedloft

Program Manager

Chicago, IL · On-site

$22/hr

The Program Manager oversees daily operations at assigned partner school, including scheduling, dispatching, customer communication, and assisting with seasonal delivery and pick up activities.This ...

Nemera

Program Manager

Buffalo Grove, IL · On-site

Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.

NextRow Digital

Program Manager

Chicago, IL · On-site

The Program Manager will be responsible for the full lifecycle management of a large, highly ... Ensure deliverables/objectives are based on customer expectations and are within project scope.

Plexus Corp.

Program Manager

Buffalo Grove, IL · On-site

$93K - $140K/yr

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...

Plexus Corp.

Program Manager

Buffalo Grove, IL

$93K - $140K/yr

With a vision rooted in the wellbeing and inclusive engagement of our team members, our customers ... The Program Manager leads the tactical interface between the customer and various Plexus functional ...

Nemera

Program Manager

Buffalo Grove, IL · On-site

Provides technical knowledge to customer in support of Sales team. * Leads cross functional teams in the development and introduction of new programs into the lean manufacturing environment.

NextRow Digital

Program Manager

Chicago, IL · On-site

The Program Manager will be responsible for the full lifecycle management of a large, highly ... customer expectations and are within project scope. Establishes procedures for scope control by ...

Supernova Technology™

Program Manager

Chicago, IL · On-site

The Program Manager will oversee the implementation of the SBL platform for enterprise clients ... diverse customer and employee population • Proven ability to manage projects in a fast-paced ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Mount Prospect, IL

Customer Program Manager information

See Mount Prospect, IL salary details

$8

$53

$84

How much do customer program manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer program manager in Mount Prospect, IL is $53.73, according to ZipRecruiter salary data. Most workers in this role earn between $35.82 and $69.04 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Mount Prospect, IL are hiring for Customer Program Manager jobs?

Cities near Mount Prospect, IL with the most Customer Program Manager job openings:

Customer Program Manager jobs near you

Program Manager

Ventura Solutions LLC

Chicago, IL

$55 - $70/hr

Contractor

Medical, Dental, Retirement, PTO

Posted 7 days ago

Job description

Our client is seeking a Program Manager who will work with subject matter experts to establish the budget required to execute the scope of work. This individual will monitor program progress and coordinate activities across the team to meet quality, timing, cost, and risk targets throughout the development of drug delivery devices. Operating within established development procedures, the Program Manager will provide leadership and coordination across the various workstreams of the program team. Programs may range from full product development to smaller-scale initiatives within the broader development process. Resources are often located across different sites which requires strong leadership and experience in managing multi-disciplinary teams.

Responsibilities

  • Lead and manage the customer (internal or external) in collaboration with the key account manager by being the main communication interface
  • Manage and coordinate the whole program and allocated program team from the request for quotation to the validation of small-scale processes and product design freeze in respect to quality, costs and timing targets
  • Manage program risks and proactively drive any associated action plans
  • Actively participate and coordinate the effective presentation of program status at periodic governance meetings
  • Manage multiple programs at the same time
  • Be capable of providing appropriate effort depending on the program complexity
  • Create program and project plans to track development progress and expenses
  • Coordinate with the finance controller to ensure accurate tracking of finances
  • Participate in the technical decisions and supplier selection with the team

Qualifications

  • Bachelor's degree in Engineering, science or related field
  • 5+ years of program management experience in medical devices development preferred
  • Experience with high volume production, injection molding and automation
  • Experience with leading multi-disciplinary project teams
  • Experience directly interacting with customers
  • Strong leadership with exceptional communication skills
  • Excellent interpersonal and organization skills
  • Program management experience of medical device or combination product development
  • Familiarity with industry standards and regulations (FDA 820, ISO 13485, ISO 62366)
  • Experience with high-volume production, injection molding and automation

Location

  • Chicago, IL

Employee Type

  • W2 Contract (approximately 6 months)
  • Potential for contract-to-hire conversion

Compensation & Benefits

  • Hourly rate $55-$70
  • Medical and dental insurance
  • Paid vacation time
  • 401(k) after 90 days

About Ventura Solutions

Ventura Solutions is a reputable end-to-end medical device and combination product consulting, staffing, and training firm. With our deep industry expertise spanning medical devices and combination products, coupled with an outstanding talent pool, we stand out as the preferred option for a diverse array of projects. On the consulting side, we integrate seamlessly into your team and manage small to complex Statement of Work (SOW) projects. On the staffing side, we help source, screen, and on-board reputable employees to fill temporary, temp to permanent, and permanent job openings. We accelerate product development, keep products compliant, and help build great organizations. For more information, visit us at www.ventura-solutions.com.

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