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Customer Program Manager Jobs in Minooka, IL (NOW HIRING)

Soccer Shots

Program Coordinator

Lemont, IL · On-site

$25/hr

  • Retirement

Program Management: * Monitor the program's progress to ensure it meets educational goals and company standards. * Maintain high levels of customer satisfaction and program quality. * Train coaches ...

Soccer Shots

Program Coordinator

Orland Park, IL · On-site

$25/hr

  • Retirement

Program Management: * Monitor the program's progress to ensure it meets educational goals and company standards. * Maintain high levels of customer satisfaction and program quality. * Train coaches ...

Ulta Beauty

Customer Care AI Program Lead

Bolingbrook, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

This is paired with comfort working with technology - such as CRM platforms, QA programs, or support tooling. Direct AI experience is a plus but not required. We are looking for someone who is ...

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Customer Program Manager information

See Minooka, IL salary details

$8

$52

$83

How much do customer program manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for customer program manager in Minooka, IL is $52.81, according to ZipRecruiter salary data. Most workers in this role earn between $35.19 and $67.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Minooka, IL are hiring for Customer Program Manager jobs? Cities near Minooka, IL with the most Customer Program Manager job openings:
Customer Program Manager jobs near you

Program Coordinator

Soccer Shots - Southwest Suburban Chicagoland

Lemont, IL • On-site

$25/hr

Part-time

Retirement

Posted 12 days ago

Soccer Shots rating

5.7

Company rating: 5.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

138th of 221 rated education and training

Job description

Benefits:
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • 401(k)
  • Competitive salary
  • Employee discounts
  • Flexible schedule

Job Title: Program Coordinator (Coaching and Admin Role)
Compensation: $25/hr, $20/hr while training with room for advancement
Hours: 20 -30 hours a week, depending on the season, with room to increase.
Location: On-site at schools and park districts in the Lemont, Lockport, Bolingbrook, and surrounding areas.
Company: Soccer Shots Southwest Chicagoland
Reports to: Executive Director
About Soccer Shots:
Soccer Shots is a leading children's soccer program that teaches soccer skills while emphasizing character development, soccer skills, and fun. We seek an energetic and organized Program Coordinator to join our team. This role combines administrative tasks with coaching duties and requires strong leadership skills in training, hiring, and working with children ages 2-9.
Position Overview:
The Program Coordinator supports program operations and delivers high-quality coaching to children. This part-time role (20-30 hours per week) will require 15-20 hours of coaching per week and 5-10 hours of administrative work, depending on the season. After the fall season, there is room for advancement if interested. Coaching is on-site at schools and park districts, and admin work is done from home.
Qualifications:
  • 15-20 hours of weekday daytime and early evening availability. Occasional Saturdays may be required during busy seasons. We are closed on Sundays.
  • Over 18 and out of high school.
  • Strong organizational and time management skills.
  • Ability to lead by example and maintain a strong company culture.
  • Passion for developing children’s athletic and social skills in a positive environment.
  • Excellent communication and interpersonal skills.
  • A self-starter who can work both independently and as part of a team.
Key Responsibilities:

  • Coaching:
    • Lead and assist with coaching sessions for children ages 2-9, focusing on fun, educational soccer experiences. The curriculum and equipment are provided.
  • Administrative:
    • Use Sports Engine, Salesforce Marketing Cloud, and Canva to help create seasons and marketing materials when needed.
    • Organize and help run marketing events.
    • Assist in interviewing and hiring coaches.
  • Program Management:
    • Monitor the program’s progress to ensure it meets educational goals and company standards.
    • Maintain high levels of customer satisfaction and program quality.
    • Train coaches to be the best in the business and follow the Soccer Shots curriculum.
    • Communicate with parents, school directors, and park district employees to solve problems and ensure program quality.
Compensation:
  • Starting pay: $25/hr, $20/hr while training
  • Compensation review after 6 months and again at the year mark. 
How to Apply:
If you're a dynamic individual with strong personal skills, a passion for working with children, and the ability to manage and train staff, we'd love to hear from you! Please submit your resume and a cover letter outlining your experience and why you’re the perfect fit for the Program Coordinator role.

What Soccer Shots employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Soccer Shots

Sourced by ZipRecruiter

Soccer Shots is an engaging children's soccer program for children ages 2-8 with a focus on character development. Our caring team positively impacts children's lives on and off the field through best-in-class coaching, curriculum and communication.

Industry

Performing arts, spectator sports and event promotion, spectator sports and sports and recreation instruction

Company size

51 - 200 Employees

Headquarters location

Middletown, PA, US

Social media

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