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Customer Program Manager Jobs in Merrimack, NH (NOW HIRING)

BAE Systems

Program Mgr I

Nashua, NH · On-site

Direct program activities to meet work objectives and serves as a liaison with customers to ... Manage program scope and cost estimating, including estimate to complete/estimate at completion ...

BAE Systems

Program Mgr II

Nashua, NH · On-site

Develop program/project plans specifying goals, staffing needs, schedule milestones, risks and contingency plans. * Assist with managing customer and supplier relationships to maintain a win-win of ...

BAE Systems

Program Mgr II

Nashua, NH · On-site

Work with customers, business development, and business winning to shape requirements by ... Project management or program office experience or experience leading a team Preferred Skills and ...

SAFRAN DSI OPTRONICS

Sr. Program Manager

Bedford, NH · On-site

$114K - $114K/yr

Come join our growing Program Management team at Safran Optics 1, where you will be responsible for ... Serve as a direct customer interface, nurturing close customer relationships, proactively ...

BAE Systems

Subcontract Program Mgr

Merrimack, NH · On-site

Deliver quality customer service to both internal and external customers and foster and maintain ... Program Management Institute's (PMI) Program Management Professional (PMP) certification

BAE Systems

Program Mgr II

Nashua, NH · On-site

Exploiting every electron, we push the limits of what is possible, giving our customers the edge ... Project management or program office experience or experience leading a team Preferred Skills and ...

BAE Systems

Program Mgr I

Nashua, NH · On-site

... customers to differentiate their offerings across commercial and warfare/defense markets. These ... We are seeking a Program Manager who will support development and production execution for the ...

BAE Systems

Program Mgr II

Merrimack, NH · On-site

... customers to ensure that the portfolio's financial, schedule and technical objectives are met and ... At least 4 years of Program Management experience * Active DoW Top Secret clearance and ability to ...

BAE Systems

Program Mgr I

Hudson, NH · On-site

We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us ® ... We have an exciting opportunity for a Program Manager to be part of a franchise production program ...

Analogic

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

Analogic Corporation

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

BAE Systems

Program Mgr II

Manchester, NH · On-site

We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us ® ... Dynamic program management experience transitioning through phases of the lifecycle, with expertise ...

Analogic

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

BAE Systems

Program Mgr I

Merrimack, NH · On-site

We are looking for a Program Manager for the A3 product line within FAST Labs. A3's charter is to ... customers to ensure that the portfolio's financial, schedule and technical objectives are met and ...

BAE Systems

Program Mgr II

Nashua, NH · On-site

The F-15 EPAWSS program manager will have the opportunity to lead key projects across all phases of ... We put our customers first - exemplified by our mission: "We Protect Those Who Protect Us ® ...

Triton Systems

Ocean Program Manager

Chelmsford, MA · On-site

$134K/yr

Take ownership of project success across a portfolio of programs and maintain customer ... Create and manage program plans and schedules in order to secure resources and use them efficiently

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All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Merrimack, NH

Customer Program Manager information

See Merrimack, NH salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Merrimack, NH is $55.37, according to ZipRecruiter salary data. Most workers in this role earn between $36.92 and $71.11 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Merrimack, NH are hiring for Customer Program Manager jobs?

Cities near Merrimack, NH with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Merrimack, NH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $115,168 per year, or $55.4 per hour.

Program Mgr I

BAE Systems

Nashua, NH • On-site

Other

Re-posted 28 days ago

Key responsibilities

  • Provide program management oversight to ensure projects meet financial, schedule, and technical objectives and achieve customer satisfaction.

  • Develop program and project plans including goals, staffing, milestones, risks, and contingency plans.

  • Direct program activities to meet work objectives and coordinate with customers to negotiate tasks and resolve issues.

BAE Systems rating

8.4

Company rating: 8.4 out of 10

Based on 151 frontline employees who took The Breakroom Quiz

10th of 49 rated military and defense

Job description


Are you a highly motivated and emerging leader eager to launch your career in program management? The Advanced Compact EW Solutions (ACES) organization in Countermeasure & Electromagnetic Attack Solution (CEMA) business area is seeking a motivated Program Manager I to join our team to support a growing portfolio. This role is ideal for a person with program execution experience who thrives in a fast-paced environment and is ready to develop robust program management and leadership skills.
In this role, you will:
  • Provide program management oversight assuring the assigned projects meets financials, schedule, and technical objectives, and achieves the highest level of customer satisfaction.
  • Develop program/project plans specifying goals, staffing needs, schedule milestones, risks and contingency plans.
  • Direct program activities to meet work objectives and serves as a liaison with customers to coordinate activities, negotiate tasks, and solve problems.
  • Identify and mitigate risks and document program progress including implementation, timelines, issues, risks, quality and successes measures to meet contractual requirements.
  • Communicate with all levels of BAE Systems senior management regarding program performance status (cost / schedule / resources / risk) as well as performance to annual financial objectives.
  • Manage program scope and cost estimating, including estimate to complete/estimate at completion (ETC/EAC) processes.

This position has a need for consistent, in-person collaboration and many job requirements must be done onsite due to the nature of this particular role, therefore full-time on-site work is preferred although occasional hybrid work is possible. This means the majority of work will be conducted on location at a BAE Systems facility.
About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Required Skills and Education
  • US Citizen with Secret clearance and ability to achieve SAP/SAR
  • Bachelors degree in a technical or business related discipline
  • 8+ years Defense industry experience
  • Strong interpersonal verbal and written communication skills with the ability to work effectively across functional teams
  • A desire to learn and an aptitude for working in a fast paced, highly technical environment
  • Project management or program office experience or experience leading a team

Preferred Skills and Education
  • Experience interfacing with customers
  • Experience on development and production programs
  • Risk and opportunity management experience
  • CAM and EVM experience
  • Proposal experience
  • PMP Certification

What BAE Systems employees say

Pay

Benefits

Hours and flexibility

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About BAE Systems

Sourced by ZipRecruiter

At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of more than 93,000 in around 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.

Industry

National security and international affairs and it services

Company size

10,000+ Employees

Headquarters location

Falls Church, VA, US

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