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Customer Program Manager Jobs in Merrimack, NH (NOW HIRING)

Define project scope, timelines, and deliverables aligned with business and customer needs ... project/program management * Proven track record leading cross-functional software projects from ...

... customers to differentiate their offerings across commercial and warfare/defense markets. These ... We are seeking a Program Manager who will serve as an Account Manager for the Microelectronics ...

Define project scope, timelines, and deliverables aligned with business and customer needs ... project/program management * Proven track record leading cross-functional software projects from ...

Define project scope, timelines, and deliverables aligned with business and customer needs ... project/program management * Proven track record leading cross-functional software projects from ...

... level program initiatives. Goal is to manage the entire order cycle as to enhance business ... Able to conduct quarterly business reviews with the customer. ROLE OBJECTIVE The PgM will build a ...

They are seeking a Software Program Manager to lead software projects from concept through ... and customer needs • Identify risks early and drive solutions to keep projects on track • ...

Join our team as an Engineering Program Manager , where you'll lead complex, high-impact programs ... Translate evolving customer needs into actionable engineering plans across multiple concurrent ...

... high-level program initiatives.Goalis to manage the entire ordercycle asto enhance business ... Able to conduct quarterly business reviews with the customer. ROLE OBJECTIVE ThePgMwill build a ...

Program Manager

Chelmsford, MA · Hybrid

$87K - $119K/yr

The Associate Program Manager is responsible for managing program activities across new product ... Support customer communications, including status updates and issue resolution. * Facilitate ...

Customers value Invio's commitment to precision, quality, efficiency, and safety, and rely on its ... Program Managers in Solutions play a crucial role in our organization, as they are responsible for ...

Program Managers in Solutions play a crucial role in our organization, as they are responsible for ... Manage customer communications and meetings with external customers & Invio personnel. * Support ...

Program Manager

Chelmsford, MA · On-site

$87K - $119K/yr

The Associate Program Manager is responsible for managing program activities across new product ... Support customer communications, including status updates and issue resolution. * Facilitate ...

Join our team as an Engineering Program Manager , where you'll lead complex, high-impact programs ... Translate evolving customer needs into actionable engineering plans across multiple concurrent ...

Program Manager

Chelmsford, MA · On-site

$87 - $120/hr

The Associate Program Manager is responsible for managing program activities across new product ... Support customer communications, including status updates and issue resolution. * Facilitate ...

Join our team as an Engineering Program Manager , where you'll lead complex, high-impact programs ... Translate evolving customer needs into actionable engineering plans across multiple concurrent ...

Coordinate customer program reviews, prepare for customer visits * Manages the program risk and opportunity, in accordance with specific financial goals and obligations. * Support contract proposal ...

UAE Program Integrator

Tewksbury, MA · On-site

$132 - $252/hr

Coordinate customer program reviews, prepare for customer visits * Manages the program risk and opportunity, in accordance with specific financial goals and obligations. * Support contract proposal ...

... customers. Key Responsibilities Program Leadership: Coordinate, plan, organize, and execute ... Performance Management: Develop and utilize leading and lagging indicators to proactively monitor ...

Showing results 21-40

Customer Program Manager information

See Merrimack, NH salary details

$9

$55

$87

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Merrimack, NH is $55.37, according to ZipRecruiter salary data. Most workers in this role earn between $36.92 and $71.11 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Merrimack, NH are hiring for Customer Program Manager jobs?

Cities near Merrimack, NH with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Merrimack, NH as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $115,168 per year, or $55.4 per hour.

Full-time

Re-posted 6 days ago


Job description

Software Program Manager

Make an Impact That Matters

At Analogic, we don’t just build technology, we help keep millions of travelers safe every day. As a global leader in advanced security screening solutions, our high-speed CT Explosive Detection Systems set the standard for aviation safety worldwide.

With a culture rooted in engineering excellence and innovation—backed by 200+ patents in recent years—we are shaping the future of airport security. Join a team that is developing next-generation screening systems while supporting a mission-critical global footprint.

We’re looking for a Software Program Manager who is passionate about delivering complex, high-impact solutions—and thrives in a collaborative, fast-paced engineering environment.

What You’ll Do

As a key member of our engineering team, you’ll lead software projects from concept through deployment—driving innovation across both security and medical technology domains.

Lead with Purpose

  • Own the full lifecycle of software projects—from planning and development to deployment and post-launch support
  • Define project scope, timelines, and deliverables aligned with business and customer needs
  • Identify risks early and drive solutions to keep projects on track

Drive Collaboration

  • Partner with engineering, product, QA, and design teams to deliver exceptional results
  • Coordinate resources and ensure teams are set up for success
  • Foster a culture of accountability, inclusion, and high performance

Communicate with Impact

  • Act as the central point of contact for project stakeholders
  • Provide clear, consistent updates to leadership on progress, milestones, and risks
  • Translate complex technical concepts into actionable insights

Deliver Excellence

  • Champion best practices in Agile development, quality, and project management
  • Ensure security and information assurance are built into solutions from day one
  • Continuously improve processes, tools, and methodologies

Measure & Improve

  • Track KPIs to ensure successful delivery and continuous improvement
  • Lead post-project reviews to identify lessons learned and optimize future outcomes

What You Bring

Experience & Expertise

  • 5+ years of experience in software development or project/program management
  • Proven track record leading cross-functional software projects from concept to launch
  • Strong knowledge of Agile, Scrum, and modern SDLC practices
  • Familiarity with regulated environments (e.g., medical devices, FDA 21 CFR Part 820) is a plus
  • Understanding of cybersecurity frameworks (e.g., NIST 800-53)

Skills That Set You Apart

  • Strong technical foundation and ability to engage with engineering teams
  • Exceptional communication and leadership skills
  • Ability to manage multiple priorities in a dynamic environment
  • Experience with tools like JIRA, MS Project, or similar
  • A proactive problem-solver who thrives on tackling complex challenges

Education & Certifications

  • Bachelor’s degree in Computer Science, Engineering, or a related field
  • PMP, Scrum Master, or Agile certifications (preferred)

Why Join Analogic?

  • Mission-driven work that directly impacts global safety
  • Cutting-edge technology at the forefront of aviation security
  • Collaborative culture built on innovation and respect
  • Opportunities to grow, lead, and make a meaningful difference