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Customer Program Manager Jobs in Portsmouth, NH (NOW HIRING)

Albany International Corp.

Sr. Program Manager

Rochester, NH · On-site

$113K - $114K/yr

The Senior Program Manager is responsible for program direction, customer relationship strategy, roadmap development, program performance, and organizational readiness required to execute complex ...

Albany International Corp.

Sr. Program Manager

Rochester, NH · On-site

$113K - $114K/yr

The Senior Program Manager is responsible for program direction, customer relationship strategy, roadmap development, program performance, and organizational readiness required to execute complex ...

Emerald Technologies

Program Manager

Salem, NH · On-site

The Program Manager is a strategic project-management professional who works on customer projects in a support role. The Program Manager is responsible for relationship management, customer ...

Analogic

Program Manager

Salem, NH · On-site

Define project scope, timelines, and deliverables aligned with business and customer needs ... project/program management * Proven track record leading cross-functional software projects from ...

Analogic Corporation

Program Manager

Salem, NH · On-site

Define project scope, timelines, and deliverables aligned with business and customer needs ... project/program management * Proven track record leading cross-functional software projects from ...

Analogic

Program Manager

Salem, NH · On-site

Define project scope, timelines, and deliverables aligned with business and customer needs ... project/program management * Proven track record leading cross-functional software projects from ...

Analogic

Program Manager

Salem, NH · On-site

They are seeking a Software Program Manager to lead software projects from concept through ... and customer needs • Identify risks early and drive solutions to keep projects on track • ...

Analogic Corporation

Program Manager

Salem, NH

Join our team as an Engineering Program Manager , where you'll lead complex, high-impact programs ... Translate evolving customer needs into actionable engineering plans across multiple concurrent ...

Analogic

Program Manager

Salem, NH · On-site

Join our team as an Engineering Program Manager , where you'll lead complex, high-impact programs ... Translate evolving customer needs into actionable engineering plans across multiple concurrent ...

Analogic

Program Manager

Salem, NH · On-site

Join our team as an Engineering Program Manager , where you'll lead complex, high-impact programs ... Translate evolving customer needs into actionable engineering plans across multiple concurrent ...

FRONTGRADE TECHNOLOGIES

Program Manager IV

Exeter, NH · On-site

$125K - $155K/yr

The Program Manager IV - Proposal Execution serves as the Proposal Content Lead for all Exeter ... Proposal Strategy & Customer Value * Partner with Business Development, Engineering, Operations ...

Wilcox Industries

Senior Program Manager

Newington, NH · On-site

$118K - $118K/yr

Manage a staff of Program Managers, if required, to deliver products and services that meet and often exceed the customer's expectations. * Keep the Director of Programs and/or Leadership Team ...

Wilcox Industries

Senior Program Manager

Newington, NH · On-site

$118K - $118K/yr

Manage a staff of Program Managers, if required, to deliver products and services that meet and often exceed the customer's expectations. * Keep the Director of Programs and/or Leadership Team ...

FRONTGRADE TECHNOLOGIES

Program Manager IV

Exeter, NH · On-site

... customer value and reflect organizational capabilities. The Program Manager IV partners across ... Business Development, Program Management, Engineering, Operations, Finance, Supply Chain, and ...

Loftware

Program Manager

Portsmouth, NH · On-site +1

Loftware is looking for a Program Manager who will be responsible for managing customer-facing full life-cycle projects, from PreSales handoff through full implementation/configuration to go-live.

New

Analogic

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

Analogic Corporation

Sr. Program Manager

Salem, NH · On-site

$115K - $116K/yr

We are seeking a Senior Program Manager to join our RF Power Engineering team at our office in ... This involves leading and coordinating multi-functional team members, suppliers, customers, and ...

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Showing results 1-20

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Portsmouth, NH

Customer Program Manager information

See Portsmouth, NH salary details

$9

$55

$86

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Portsmouth, NH is $55.10, according to ZipRecruiter salary data. Most workers in this role earn between $36.73 and $70.77 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Portsmouth, NH are hiring for Customer Program Manager jobs?

Cities near Portsmouth, NH with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Portsmouth, NH as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 4% Contract, and 1% Summer. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $114,618 per year, or $55.1 per hour.

Sr. Program Manager

Albany International Corp.

Rochester, NH • On-site

$113K - $114K/yr

Full-time

Re-posted 11 days ago

Job description

Schedule:
We offer a flexible 9/80 work schedule, providing an extra day off every other week to support both productivity and work-life balance.
Job Purpose:
The Senior Program Manager provides strategic, high-level leadership to key development and production programs that are essential to the growth and long-term success of AEC. This role oversees a team of Program Managers across sites within Research & Technology and ensures effective communication, coordination, and alignment between customers, internal functional groups, and executive leadership. The Senior Program Manager is responsible for program direction, customer relationship strategy, roadmap development, program performance, and organizational readiness required to execute complex aerospace technology programs. This position requires strong industry knowledge, advanced leadership capability, and the ability to navigate undefined or evolving program environments.
Job Responsibilities:
In performing their respective tasks and duties, all employees are expected to adhere to Albany's current values: Albany Wins Together, Count on Each Other, Own Your Actions, Care About Each Other, and Share Your Enthusiasm. Safety must always come first; we never compromise on safety for the sake of achieving another objective. Employees are also responsible for the health and safety of themselves and each other.
  • Supervise and develop a team of Program Managers, including setting annual objectives, tracking progress, conducting periodic performance reviews, and providing ongoing leadership, coaching, and coordination across sites.
  • Serve as a key participant in pre-award strategy development and proposal activities. Support the creation of proposals, business plans, and statements of work. Translate customer requirements into clear product and service specifications and aligned budgets.
  • Act as the primary program interface with customers, ensuring expectations remain aligned with contractual obligations and internal capabilities. Lead coordination and direction of program review sessions with the customer and internal teams.
  • Direct all phases of customer programs from inception through completion. Responsible for delivering assigned programs on schedule, within budget, and in accordance with technical and contractual requirements. Coordinate with functional managers to ensure timely resource allocation and strong cross-functional alignment.
  • Lead the development and maintenance of the master project plan and program roadmap. Drive achievement of key milestones and schedules. Influence line functions and customers to deliver required outputs to meet program commitments.
  • Manage escalations involving capacity constraints, resource conflicts, or schedule risks. Issue timely escalations to senior leadership when required to maintain program momentum.
  • Ensure program scope, obligations, and changes are clearly defined and communicated to the program team. Lead management of scope changes to maintain program margins and overall business performance.
  • Lead the creation of monthly financial close reporting tools for development programs. Ensure accuracy of remaining cost forecasts, compliance with internal audit standards, and alignment with customer budget frameworks.
  • Drive new business development and program extension activities within assigned customers and technology areas.

Nothing in this document restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Supervisory Responsibility: Yes
Qualifications/Characteristics:
  • Bachelor's degree in Engineering or related field, or equivalent combination of education and experience. MBA preferred.
  • Minimum 7+ years of program management experience, including work in aerospace, engineered products, new product introduction, operational leadership, or project engineering/program leadership requiring significant development and engineering integration.
  • Strong program management skills with emphasis on quality, cost, schedule, and risk mitigation. Ability to manage both big-picture program strategy and detailed execution elements.
  • Financial and business acumen, including understanding cost drivers, revenue recognition, capital requirements, and development accounting practices.
  • Ability to build and maintain strategic customer relationships, manage difficult customer situations, and represent company competence and confidence.
  • Strong communication skills, including the ability to simplify complex issues and present cohesive, structured content to internal and external stakeholders.
  • Demonstrated customer communication experience across multiple levels and functions.
  • Technical background with complex aerospace deliverables. Experience with composites or advanced textiles preferred.
  • Ability to obtain a Secret clearance to support assigned programs.

Working Conditions:
Office environment with moderate noise levels and comfortable temperatures. Regular movement between office and production areas is required for meetings, reviews, and trainings.
Physical requirements:
Occasionally positions self to move office items over 10 lbs.
Frequently moves throughout production and office areas.
Able to remain in a stationary position up to 75% of the time.
Frequently operates a computer, enters data, and verifies information.

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