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Customer Program Manager Jobs in Litchfield, IL (NOW HIRING)

Family Dollar

Customer Service Associate I

Virden, IL · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an ...

Dollartree

Customer Service Associate I

Carlinville, IL · On-site

$13.25 - $18.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an ...

Dollartree

Customer Service Associate I

Greenville, IL

$14.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Manage sales transactions while working assigned cash register * Maintain security of cash and ... Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an ...

Sparklight Inc

Customer Care and Sales Advisor

Litchfield, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Managing add/change/delete requests in hosted platforms * Use effective telephone-based selling ... Recognition and awards programs highlight your achievements * Grow Your Career: Clear advancement ...

Cableone

Customer Care and Sales Advisor

Litchfield, IL · On-site

$15 - $16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Managing add/change/delete requests in hosted platforms Use effective telephone-based selling ... Recognition and awards programs highlight your achievements Grow Your Career: Clear advancement ...

Wendy's

Shift Manager

Litchfield, IL · On-site

$13.25 - $16.75/hr

Ensure guests enjoy an outstanding customer experience * Get great results while creating a warm ... programs which may vary from company-owned locations.

Arby's

Shift Manager

Litchfield, IL

$16 - $18/hr

  • Life

  • Retirement

  • PTO

Oversee the detailed execution of operational tasks, including food preparation, customer service ... Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition ...

Arby's

General Manager

Litchfield, IL

$50K - $70K/yr

  • Life

  • Retirement

  • PTO

... of customer satisfaction. * Lead, mentor, and coach a team of individuals who consistently ... Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition ...

Arby's

General Manager

Litchfield, IL · On-site

$50K - $70K/yr

  • Life

  • Retirement

  • PTO

... of customer satisfaction. * Lead, mentor, and coach a team of individuals who consistently ... Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition ...

Arby's

Shift Manager

Litchfield, IL · On-site

$16 - $18/hr

  • Life

  • Retirement

  • PTO

Oversee the detailed execution of operational tasks, including food preparation, customer service ... Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition ...

Arby's

Shift Manager

Litchfield, IL

$16 - $18/hr

  • Life

  • Retirement

  • PTO

Oversee the detailed execution of operational tasks, including food preparation, customer service ... Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition ...

Arby's

General Manager

Litchfield, IL

$50K - $70K/yr

  • Life

  • Retirement

  • PTO

... of customer satisfaction. * Lead, mentor, and coach a team of individuals who consistently ... Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition ...

Heritage Landscape Supply Group

Territory Manager

Virden, IL

$37K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Establish and cultivate new and existing customer relationships * Develop new business ... Working with vendors on sales promotions and programs in the marketplace * Create and execute a ...

Dometic

Product Manager

Litchfield, IL · On-site

... programs including: Word, Excel, Access, Outlook, and PowerPoint; and the ability to learn other applications quickly. • Excellent customer service, management skills and experience. • Proficient ...

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Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Litchfield, IL

Customer Program Manager information

See Litchfield, IL salary details

$7

$47

$75

How much do customer program manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer program manager in Litchfield, IL is $47.99, according to ZipRecruiter salary data. Most workers in this role earn between $32.02 and $61.63 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Litchfield, IL are hiring for Customer Program Manager jobs?

Cities near Litchfield, IL with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Litchfield, IL as of June 2026, with employment types broken down into 75% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $99,816 per year, or $48 per hour.

Customer Service Associate I

Family Dollar

Virden, IL • On-site

$13.75 - $18.75/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Family Dollar rating

4.2

Company rating: 4.2 out of 10

Based on 1,149 frontline employees who took The Breakroom Quiz

707th of 734 rated retailers

Job description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations

  • Manage sales transactions while working assigned cash register

  • Maintain security of cash and protect company assets

  • Keep the store well-stocked, and recover merchandise

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned*

Skills and Experience:

  • High school diploma or equivalent is preferred

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

  • Excellent customer service and relationship management skills are required

  • Strong organizational and communication skills are required

  • Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

  • Employee Assistance Program

  • Retirement plans

  • Educational Assistance

  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak e all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities .

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time

311 S Springfield St,Virden,Illinois 62690

21376

Family Dollar

Min:

15

Max:

15.5

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