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Customer Program Manager Jobs in Irvington, NJ (NOW HIRING)

Tiger Analytics Inc.

Program Manager

Jersey City, NJ · On-site

Should have been in customer facing roles in managing large engagements * Resolving cross-program issues and strategic issues with senior stakeholders * Prepare reports for directors and stakeholders

MetTel

Program Manager

Holmdel, NJ · On-site

Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We ... We are seeking a Program Manager to lead and govern a POD-based operating model supporting ...

Tiger Analytics Inc.

Program Manager

Jersey City, NJ · On-site

Should have been in customer facing roles in managing large engagements * Resolving cross-program issues and strategic issues with senior stakeholders * Prepare reports for directors and stakeholders

MetTel

Program Manager

Holmdel, NJ · On-site

Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We ... We are seeking a Program Manager to lead and govern a POD-based operating model supporting ...

NICE

Program Manager

Hoboken, NJ · On-site

Identify patterns or gaps in CRM usage and recommend improvements to enhance data quality and reporting integrity. Cross-Functional Program Coordination * Serve as the central coordination point for ...

NICE

Program Manager

Hoboken, NJ · On-site

Identify patterns or gaps in CRM usage and recommend improvements to enhance data quality and reporting integrity. Cross-Functional Program Coordination * Serve as the central coordination point for ...

Socket.dev

Program Manager

Holmdel, NJ · On-site

$90 - $110/hr

Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We ... We are seeking a Program Manager to lead and govern a POD-based operating model supporting ...

Spectrum Reach

Program Manager

Manhattan, NY

$81K - $120K/yr

... and customer expectations. * Accountable for plans and teamwork assignments, coordinating work ... At least 2 years of Project Management or Program Manager experience * Experience in Advertising ...

Tiger Analytics Inc.

Program Manager

Jersey City, NJ · On-site

Should have been in customer facing roles in managing large engagements * Resolving cross-program issues and strategic issues with senior stakeholders * Prepare reports for directors and stakeholders

SPECTRUM

Program Manager

Manhattan, NY · On-site

$81K/yr

... and customer expectations. * Accountable for plans and teamwork assignments, coordinating work ... Project Managers. * Communicates with leadership and other stakeholders on program strategy ...

NYU Langone Health

Program Manager

Manhattan, NY · On-site

The Program Manager will be provide support and project management for all initiatives within the ... and external customers; works effectively both independently and within a team environment.

NYULMC

Program Manager

New York, NY · On-site

The Program Manager will be provide support and project management for all initiatives within the ... and external customers; works effectively both independently and within a team environment.

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Customer Program Manager information

See Irvington, NJ salary details

$9

$55

$86

How much do customer program manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer program manager in Irvington, NJ is $55.16, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $70.87 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Irvington, NJ are hiring for Customer Program Manager jobs?

Cities near Irvington, NJ with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Irvington, NJ as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $114,737 per year, or $55.2 per hour.

Program Manager

Tiger Analytics Inc.

Jersey City, NJ • On-site

Full-time

Re-posted 9 days ago

Job description

Tiger Analytics is a fast-growing advanced analytics consulting firm. Our consultants bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best analytics global consulting team in the world.

Requirements

  • 15+ years of Program Management experience
  • Coordinating multiple projects and reconciling the interdependencies among them
  • Providing strategic guidance to the company's project managers.
  • Monitor and adjust daily program activities as needed. Monitor key performance indicators for program and program progress
  • Develop best practice, processes, and standards for effectively carrying out data migration activities, conceptual understanding of data engineering and cloud technologies.
  • Should have been in customer facing roles in managing large engagements
  • Resolving cross-program issues and strategic issues with senior stakeholders
  • Prepare reports for directors and stakeholders
  • Implement strategies, oversee collaboration, and define success metrics
  • Ability to Strategize and outline the goals and objectives of the program, find innovative ways to resolve problems

Life Science Experience:

  • Should have good understanding of Pharma / Life Science domain and regulatory requirements
  • Should have managed large Pharma/CRO/Med devices customers

Benefits

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, challenging, and entrepreneurial environment, with a high degree of individual responsibility.

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