ZipRecruiter

Log In

1

Customer Program Manager Jobs in Fairview Heights, IL

CACI

Deputy Program Manager

O Fallon, IL · On-site

$82K - $172K/yr

This position has direct customer interaction and leads the execution of program goals and ... Manage day-to-day execution and collaborate across the CACI PMO and leadership team to execute ...

Incora

CMS Technician

Saint Louis, MO

Actively seek and recommend process improvements to the Lead, The Customer Program Supervisor, or Customer Program Manager, to increase efficiency and accuracy. * Accommodate special requirements ...

Incora

CMS Technician

Saint Louis, MO · On-site

Actively seek and recommend process improvements to the Lead, The Customer Program Supervisor, or Customer Program Manager, to increase efficiency and accuracy. * Accommodate special requirements ...

Kobie Marketing

Technical Program Manager

Saint Louis, MO · On-site

$125K - $162K/yr

... customer engagements, training, and company events. Candidates should be able and willing to travel ... What you need to be successful * 5+ years of program or project management experience, with at ...

previous pagenext page

Showing results 21-40

All JobsCustomer Program JobsCustomer Program Manager JobsCustomer Program Manager Jobs in Fairview Heights, IL

Customer Program Manager information

See Fairview Heights, IL salary details

$8

$54

$85

How much do customer program manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer program manager in Fairview Heights, IL is $54.11, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $69.52 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities near Fairview Heights, IL are hiring for Customer Program Manager jobs?

Cities near Fairview Heights, IL with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Fairview Heights, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $112,556 per year, or $54.1 per hour.

Program Manager

U.S. Department of Defense (DOD)

Saint Louis, MO • On-site

$151K/yr

Full-time

Re-posted 7 days ago

Key responsibilities

  • Manage and execute a major design and construction program ensuring compliance with project management plans and schedules.

  • Monitor project milestones and analyze deviations to develop solutions that maintain cost, schedule, and quality commitments.

  • Lead a team of professional and technical staff engaged in project management, budgeting, scheduling, and contract administration for complex construction projects.

U.S. Department Of Defense rating

7.9

Company rating: 7.9 out of 10

Based on 539 frontline employees who took The Breakroom Quiz

27th of 49 rated military and defense

Job description

About the Position: Serve as Program Executive for the overall VA John J. Cochran Veterans Hospital major design and construction program, responsible for all facets of customer interface and program execution.Qualifications:Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
  • Current Civilian Employees of the Command
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
  • Priority Placement Program, DoD Retained Grade Preference Eligible
  • Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes 1) managing and executing a major design and construction program ensuring compliance with project management plans and schedules. AND 2) monitoring project milestones and analyzing deviations in design and construction projects to develop solutions that maintain cost, schedule, and quality commitments. AND 3) Leading a team of professional and technical staff engaged in project management, budgeting, scheduling, and contract administration for complex construction projects. AND 4) interfacing with customers and stakeholders to represent leadership, resolve issues, and ensure communication of project status and commitments. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-14).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
You will be evaluated on the basis of your level of competency in the following areas:
  • Accountability
  • Customer Service
  • Decisiveness
  • Flexibility
  • Interpersonal Skills
  • Problem Solving
  • Resilience

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).Education:FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

What U.S. Department Of Defense employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply