Customer Program Manager Jobs in Dover, NJ (NOW HIRING)

Who we are
For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing our customers with innovative solutions that help them achieve carbon-negative outcomes.
Our Vision
Reworld is leading the charge to a carbon-negative future through revolutionary sustainable materials management solutions that reduce, reuse, recycle and reimagine waste for the benefit of society and the environment.
Our Business
Reworld partners with businesses by offering cutting-edge engineering and innovative solutions, to help customers reduce, reuse, recycle and recover value from waste streams and meet or exceed their sustainability goals.
Our Value
Reworld's differentiator comes from our ecosystem of technology, facilities and partnerships, trusted by the world's largest organizations to reimagine waste management for a smarter, more sustainable world.
All that we're missing is you. Apply today!
About the role
Reporting to the Regional Safety Manager and Facility Manager, the Safety Program Manager is responsible for leading, implementing, and sustaining a comprehensive Safety, Health, and Environmental (SHE) program aligned with Reworld standards. This facility-level industrial EHS leadership role emphasizes OSHA compliance, safety management, environmental stewardship, and daily partnership with operations and maintenance teams.
At Reworld, safety is our core value and the foundation of everything we do. As a leader in sustainable waste solutions and renewable energy generation, we are committed to protecting our employees, communities, and the environment while delivering safe, reliable, and responsible operations. The Safety Program Manager plays a critical role in advancing that commitment through operational excellence, compliance leadership, and a culture of continuous improvement.
This facility-level role spans strategic, tactical, and transformational safety leadership, including regulatory compliance, safety policy implementation, training, incident investigation, OSHA Voluntary Protection Program (VPP) activities, and continuous improvement initiatives. In addition to managing the facility's safety program, the incumbent oversees employee safety training and supports the daily execution of safety and health activities to ensure safe, reliable, and compliant operations. This role may also support cross-facility collaboration, mentor other Safety Program Managers, and participate in enterprise-wide safety initiatives.
This position is eligible for a sign-on bonus.
Key Responsibilities

• Lead and manage all aspects of the facility's Safety, Health, and Environmental (SHE) programs, demonstrating a visible and personal commitment to safety excellence and injury-free operations.
• Ensure compliance with applicable OSHA 1910/1926 regulations, permits, and Reworld safety requirements, including OSHA Voluntary Protection Program initiatives where applicable.
• Monitor program effectiveness through KPIs, audits, field observations, and inspections; implement corrective actions and continuous improvement initiatives.
• Lead accident, near-miss, first-aid, recordable, vehicle, and contractor incident investigations, including scene security, medical response coordination, root cause analysis, and corrective action implementation.
• Maintain complete, accurate, and compliant safety records, logs, reports, and regulatory documentation.
• Manage the facility safety training program, including required training, alerts, bulletins, procedures, and contractor compliance requirements.
• Educate, coach, and motivate employees and contractors on safe work practices while recognizing positive behaviors and addressing unsafe conditions and acts.
• Partner with facility leadership to oversee contractor and temporary worker safety performance, qualifications, training, tools, and equipment.
• Serve as the primary contact for occupational health and medical surveillance programs, including physical examinations, hearing conservation, respirator evaluations, and other required monitoring.
• Support facility environmental compliance activities including inspections, permit requirements, reporting obligations, and applicable federal, state, and local regulations.
• Lead safety committees and collaborate with cross-functional teams to drive continuous improvement initiatives and strengthen safety culture.

Position Requirements

• Bachelor's degree preferred in Safety, Occupational Health, Environmental Science, Engineering, or a related discipline. Equivalent industrial experience will be considered.
• Two to four years (2-4) or more years of occupational health and safety experience, preferably in industrial manufacturing, thermomechanical treatment (TTF) operations, power generation, utility, chemical processing, materials recovery, recycling, or other heavy industrial environments.
• Working knowledge of OSHA 1910, OSHA 1926, and applicable state safety regulations.
• Experience supporting operations and maintenance activities within an industrial facility strongly preferred.
• Professional safety certifications such as ASP, CSP, OHST, or CHST are preferred.

Knowledge, Skills & Abilities

• Self-directed, action-oriented leader with strong ethical standards and personal accountability.
• Proven ability to lead through influence and achieve results independently and through teams.
• Strong interpersonal, coaching, and communication skills.
• Strong analytical and problem-solving capabilities with a focus on operational excellence and risk reduction.
• Ability to manage multiple priorities in a fast-paced industrial environment.
• Effective change agent who can challenge the status quo and drive meaningful improvement.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Visio.

Physical Requirements

• Ability to walk, stand, sit, and climb ladders and stairs.
• Ability to lift and carry up to 50 pounds.
• Ability to work at heights and in confined spaces.
• Ability to qualify for and wear a full-face respirator.
• Ability to work outdoors in varying weather conditions.

All Reworld positions require a candidate's ability to perform the duties and responsibilities of the role while upholding Reworld's Values, including (but not limited to) contributing to a safe and inclusive workplace, delivering results through trust, and building breakthrough capabilities.
Please note that Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Pay Transparency
Reworld is committed to paying its staff equitably, and we strive to provide competitive compensation and benefits packages. The range below reflects Reworld's reasonable estimate of base pay for this role based on primary posting location. It is expected that most qualified candidates in this location will fall within the posting range. The final salary offered for this role will be determined based on factors including, but not limited to: experience, education, geographic location, skills and competencies, travel requirements and/or union contracts (if applicable). Pay ranges are reviewed from time to time and may be modified in the future.
The pay range for the primary location of this position is: $109,500.00 - $145,700.00 USD per annum
Reworld™ provides an industry-leading benefits package that supports the whole person-and their families-through a balanced approach to mental, physical, and financial wellbeing. Regular full-time employees based in the USA have access to comprehensive medical, prescription drugs, dental, and vision coverage, FSA, HSA, short- and long-term disability benefits. Our 401(k) plan is industry-leading, with an up to 7% company match. Additional benefits include Company-paid life and AD&D insurance, EAP, paid parental leave, and educational assistance. For more information regarding these offerings, please visit the Reworld Careers Benefits Page. Reworld™ reserves the right to amend, suspend or terminate any benefit plan, in whole or in part, at any time.
Our DEI Commitment
Reworld is an Equal Opportunity Employer, has developed an Affirmative Action Program (AAP), and will not discriminate against any qualified applicants because of race, color, religion, sex, national origin, sexual orientation, gender identity, disability (including perceived disability, physical, mental, and/or intellectual disabilities), veteran status, liability for service in the Armed Forces of the United States, or any other characteristic protected by law.
Know Your Rights (Click to view poster)
If you are an individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request reasonable accommodations by going to Reworldwaste.com and clicking on the 'Contact Us' button. Under Inquires, select 'Careers' in the Interest field, fill out all required fields including your message. In the message section, please note this is a 'Job Application Accommodation Request'.
Attention Staffing Agencies & Search Firms
Reworld may sometimes selectively collaborate with staffing agencies and search firms (Agencies). Reworld will only consider candidates from Agencies with whom a signed agreement and a duly authorized work order (for a specific role) has been duly executed. Any unsolicited candidate submissions or candidate submissions from Agencies that do not meet these criteria, will be deemed invalid and ineligible for any fees.